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Island Hyundai

Staten Island, NY

4.5
1,255 Reviews
Island Auto Group is a multi franchise sales and service organization that is dedicated to creating lifelong customers. We recognize that to achieve this, we must provide exceptional automotive value for our customers, and the very best workplace experience for our team members. We are committed, through support and service, to actively improve the greater community; and will continually work to earn the respect and trust of our customers, employees, and their families. Island Auto Group will always be driven by fairness, the recognition of diversity, and respect for the individual.
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1590 Hylan Blvd

Staten Island, NY

10305

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Showing 1,255 reviews

December 14, 2024

The dealer knew what he was talking about and very helpful in deciding which car was best for me. More

by cjoerger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Island Hyundai responded

We’re so happy you enjoyed your experience! Your review makes a difference to our team.

December 13, 2024

My lease is up on my Santa Fe and I called Richie Armstrong because he took care of me the last time. I only talk to Richie because not only does he take care of everything , I believe he does his be More

by smangia222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Armstrong
Dec 26, 2024 -

Island Hyundai responded

Thank you for the wonderful review! We’re thrilled that you enjoyed your experience with us.

December 11, 2024

Great service and awesome customer attention to detail, super pleased with my car buying experience. More

by mpal3488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Farina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Island Hyundai responded

Thank you so much for your response. Enjoy your new Hyundai!

December 11, 2024

Anthony is an excellent salesman who understood and respected my family’s desired price range. He worked with us to make a great deal. Thank you Anthony and Island Hyundai! I can’t wait to drive my Hyu More

by emilyarleo
Recommend Dealer
Yes
Employees Worked With
Anthony Colacino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Island Hyundai responded

Thank you! So happy that Anthony was the right salesman for you and your family. We hope you enjoy your new vehicle!

December 11, 2024

Place is great , awesome customer interactions. They make you feel at home when you are in the middle of your car buying process! More

by mpal3488
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Farina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Island Hyundai responded

Thank you, we truly appreciate your review and hope you think of us next time you are in the market for a new car. Enjoy your new Hyundai!

December 09, 2024

Hector called me in to make an appointment with larry and I was able to get the best deal possible it was a pleasure working with island hyundai, if you need a car I highly recommend them. More

by Averyrodriguez22
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Farina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Island Hyundai responded

Thank you for your reccomendation, we truly appreciate it. Enjoy your new Hyundai!

February 12, 2024

This is my 2nd time leasing from island Hyundai each time I dealt with Richie he really goes the.xtra mile to get you the best deal and takes his time to explain the features as well as show you. Most import More

by xbartmanx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Island Hyundai responded

Your review made our day! Thank you for taking the time to share your experience.

February 01, 2024

The service department at this dealership has to be the worst I ever experienced regarding a issue with condensation in the headlight assembly this is clearly a defective headlight assembly but instead of More

by ocd dude
Service Communication
Recommend Dealer
No
Employees Worked With
Dante Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Island Hyundai responded

Thank you for sharing your feedback. We apologize for any inconvenience or frustration you may have experienced with our service department. If you would like to discuss this matter further, please contact us directly at (844) 672-6134 so we can address your concerns and work towards a resolution. Customer satisfaction is our top priority and we are committed to providing high-quality service to all of our customers.

Feb 06, 2024 -

ocd dude responded

My concern is I have a car with a defective headlight assembly that has a constant condensation problem that has never gone away What can resolve this issue would be a replacement of the defective headlight assembly considering the car is under warranty being it’s a 2023 This is part of a conversation with a consumer affairs agent from Hyundai (Please know that I agree with you 100%. I did reach out and ask them to just complete the repair for you. Unfortunately, as most people are unaware the dealerships are independently owned and operated so they don't allow me to intervene or authorize repairs. I did make the argument with them that this is occurring, and you have taken the necessary steps as we advised and still the concern is present). I should not have to waste my time debating if this is a problem or normal So if a replacement happens that will resolve my issue if not I am prepared to file complaints with the BBB auto line Let me know what your stance will be on this matter

January 17, 2024

My Hyundai Elantra 2023 N line Does not work with the key fab will not start the car keeps saying no key in car it will detect it so if I don’t carry the secondary key fab I am stuck wherever I am.They chec More

by sneglia6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Island Hyundai responded

Please give our Service Manager a call at (844) 672-6135 so that we can assist you further with your Hyundai Elantra.

December 29, 2023

Island Hyundai Service was a terrible experience from start to finish. I’m currently under contract for a 3 year lease on my Elantra. My car is currently under warranty so a basic tire rotation and oil c More

by Alrbusiness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dante Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Island Hyundai responded

Please give our Service Manager a call at (844) 672-6135 so that we can assist you further with your Hyundai Elantra.

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