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Island Hyundai
Staten Island, NY
1,244 Reviews
Island Auto Group is a multi franchise sales and service organization that is dedicated to creating lifelong customers. We recognize that to achieve this, we must provide exceptional automotive value for our customers, and the very best workplace experience for our team members.
We are committed, through support and service, to actively improve the greater community; and will continually work to earn the respect and trust of our customers, employees, and their families.
Island Auto Group will always be driven by fairness, the recognition of diversity, and respect for the individual.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,244 reviews
December 11, 2015
rocco was fabulous! Great customer service skills! rocco is very competent, thorough and kind! He answered all my questions, explained the process and made me feel very comfortable. He is an asset to y rocco is very competent, thorough and kind! He answered all my questions, explained the process and made me feel very comfortable. He is an asset to your dealership! More
by Gina
Employees Worked With
Rocco Trentacosta
December 11, 2015
Will never go anywhere else. No regrets, I will buy again and I would love to have the same sales people that all got together, to make sure that I received everything I needed an No regrets, I will buy again and I would love to have the same sales people that all got together, to make sure that I received everything I needed and at a comfortable rate that I can presently afford. More
by CTEMMALAW
Verified CustomerEmployees Worked With
Anthony Rodriguez and your financial advisor, Chris Bellocchio
December 10, 2015
Professional and friendly. Knowledgeable, personable salesman. Painless experience. Staff was very pleasant. Car rides very nicely. Sjmooth turn in process for previous Hyundai. Knowledgeable, personable salesman. Painless experience. Staff was very pleasant. Car rides very nicely. Sjmooth turn in process for previous Hyundai.Like all the safety and navigation features on Limited edition. More
by CATLADIE17
Employees Worked With
Darren Velez
December 10, 2015
Excellent Service, Friendly and Personable Staff I leased my first SUV at Island Hyundai and was VERY pleased with both their service and staff. Manager Richard Vento and Salesperson Richard Armstron I leased my first SUV at Island Hyundai and was VERY pleased with both their service and staff. Manager Richard Vento and Salesperson Richard Armstrong were incredibly friendly and personable in helping me choose a model that would best fit my needs. While the process was a bit lengthier than I anticipated, I was made to feel as comfortable as possible with offers of drinks, coffee, etc. and efforts of conversation during my wait. While I was nervous about my first ever vehicle purchase, I was immediately put at ease as details and information were provided in a simple way. All questions and concerns were thoughtfully considered and attended to, making this a truly satisfying experience. Peter Barone was also excellent at handling all financial information and processing. I would highly recommend Island Hyundai in regards to both quality of products and quality of personalized service. Very happy to have chosen Island Hyundai! More
by tvolastro
December 09, 2015
Not Good Very poor customer service, went to lease a vehicle at 10:00AM, didn't leave until 4:00pm. Salesman and I agreed upon a price, after waiting over 2 1 Very poor customer service, went to lease a vehicle at 10:00AM, didn't leave until 4:00pm. Salesman and I agreed upon a price, after waiting over 2 1/2" hours to see the "finance guy", I am told that I agreed upon a larger down payment the what I thought i agreed on. It wasn't until I walked out the office that I was then told the dealership can absorb the fees I was supposed to pay. After 2 more hours of waiting, we finally get the car which was supposed to be cleaned. I don't call dirty windows and dirty car mats cleaned. I would have asked to have this corrected but was just to tired after being there all morning and afternoon. Approaching the salesman before I left about the very long wait, I was told this isn't like purchasing a shirt at a department store. I do understand that but have never had to be in a deanship over 5 hours to lease a car with A+ credit. More
by GINA.ABITABILE
December 09, 2015
Not pushy but friendly offered me coffee Excellent Informative Larry always present on three times I returned. He only showed me the exact model. Tuscon limited I wanted. Larry greeted me Excellent Informative Larry always present on three times I returned. He only showed me the exact model. Tuscon limited I wanted. Larry greeted me and was professional yet friendly. I am an older person. Lease price good More
by HKF927
Employees Worked With
December 09, 2015
Easy I enjoy my bew 2016 Elantra. I knew exactly what I was looking for going in which helped the process. Do your research and just go. I enjoy my bew 2016 Elantra. I knew exactly what I was looking for going in which helped the process. Do your research and just go. More
by SABGLOVER
Employees Worked With
Emanuel Lugo
December 08, 2015
Island Hyundai Chris and the boys over at Island Hyundai do an excellent job...this is my 4th car leased from Manfredi/Island Hyundai and have a wonderful expierence Chris and the boys over at Island Hyundai do an excellent job...this is my 4th car leased from Manfredi/Island Hyundai and have a wonderful expierence each and every time More
by CHRISTOPHER.CODY9
Employees Worked With
Chris Sollena , Chris Bellocchio
December 08, 2015
EXecellent Had no problem, we got along as if we were like old friends.Had no problem, we got along as if we were like old friends. Had no problem, we got along as if we were like old friends.Had no problem, we got along as if we were like old friends. More
by SAKANDY
Employees Worked With
Emanuel Lugo, Richard Vento
December 07, 2015
Great customer service I had a pleasant experience with the sales person at this car dealership. Carlos Nieto was very professional and attentive with me . He worked with m I had a pleasant experience with the sales person at this car dealership. Carlos Nieto was very professional and attentive with me . He worked with me on the deal and put everything up front witch is rare to find in most dealerships . Thank you Carlos for making This experience pleasant ! Mohand Mouri. More
by Dannymouri
Employees Worked With
Carlos Nieto
