Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Island Honda
Kahului, HI
643 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 643 reviews
July 09, 2017
Exceptional Customer Service! Truly congenial, authentic custom care! Melanie Benito-Jacinto "Mel" was extremely genuine and caring. She got me in for service, and met me at the Truly congenial, authentic custom care! Melanie Benito-Jacinto "Mel" was extremely genuine and caring. She got me in for service, and met me at the time she told me, and called me when the service was done. Mel was the textbook customer service representative and should be used of an example of what great customer service looks like. More
by Eogbike
Employees Worked With
Melanie Benito-Jacinto
July 07, 2017
Our Fourth Honda Purchase We knew what we wanted and made an appointment with Melissa B. It took 3 hours, but we left our 2011 Insight and drove off in a new 2017 Honda Civic E We knew what we wanted and made an appointment with Melissa B. It took 3 hours, but we left our 2011 Insight and drove off in a new 2017 Honda Civic EX. Melissa is very knowledgeable and a joy to work with. She helped us negotiate a decent price on this, the fourth Honda we have bought from her. More
by MauiRobyn
Employees Worked With
Khem Phoue, Melissa Barauidan
July 07, 2017
Awesome Gong! Thank you Melissa for all your help. I really enjoy my Honda Civic. I will remember you forever and hope to do business again with you in the future. Thank you Melissa for all your help. I really enjoy my Honda Civic. I will remember you forever and hope to do business again with you in the future. Thanks again Melissa :) More
by Riekorika
Employees Worked With
Khem Phoue, Melissa Barauidan
July 05, 2017
Mahalo Island Honda! So when I finally decided to bite the bullet and get a car, I originally was only going to settle for a used car. But after meeting with Melissa and So when I finally decided to bite the bullet and get a car, I originally was only going to settle for a used car. But after meeting with Melissa and Randy on the Fourth of July, I ended up driving off in a Brand New Honda Civic Sport! AWSOME. The customer service was phenomenal! I highly recommend Island Honda. More
by Cummings,Omar
Employees Worked With
Randy Vida, Melissa Barauidan
July 05, 2017
Amazing service tailored to customers! I had the best experience at Island Honda yesterday; Chris Ige was so very helpful in finding me a preowned vehicle in my budget, gave me pointers on I had the best experience at Island Honda yesterday; Chris Ige was so very helpful in finding me a preowned vehicle in my budget, gave me pointers on setting up new car insurance, and printed copies for me on the spot. He listened to my needs, was not pushy at all, and helped me find the best price for value car. The managers were pleasant and reasonable as well. I had a small cosmetic concern with my car the next day, it was promptly serviced to my satisfaction. I was also able to leave with my car the same day, I definitely recommend Island Honda! Edit: Chris again went out of his way to make his customers feel like the star! He took the initiative to further shampoo my already spanking clean car carpet while I was waiting on a service upon my return to the dealership. Mari, the receptionist, offered me water and great conversation as well. They seriously go out of their way! More
by New_dentist
Employees Worked With
Christopher Ige, Mari Benda, Thomas Tang
July 02, 2017
First Time Leaser: Incredible Experience Kalani and Randy made my first time leasing a car such a breeze. They were really pleasant to work with, helping me to get my monthly payments to an a Kalani and Randy made my first time leasing a car such a breeze. They were really pleasant to work with, helping me to get my monthly payments to an amount that I could afford. If you're looking for a car, I highly recommend that you go see Kalani! I went down to the dealership and left there a very happy camper driving off the lot in my brand new car! It was definitely an incredible first time leasing experience. More
by NFong
Employees Worked With
Randy Vida, Khem Phoue, Kalani Tassill
July 02, 2017
Curtious, kind and professional. A truely great and easy exp Kevin was a true professional, friendly and helpful in every way. What more can I say? I would gladly recommend anyone to do business with him. Kevin was a true professional, friendly and helpful in every way. What more can I say? I would gladly recommend anyone to do business with him. More
by shivia
Employees Worked With
Kevin Molloy
July 02, 2017
Husband said Did a good job. I did not take the car in. My husband did. He said they did a good job. We need you to Stop sending these questionnaires. When I forward them to him h I did not take the car in. My husband did. He said they did a good job. We need you to Stop sending these questionnaires. When I forward them to him he refuses to answer. And I don't bring the car in for service. Please don't send any questionnaires regarding service. They will not be answered. I'm sorry. Ellen Sway More
by Ecsway
Employees Worked With
Melanie Benito-Jacinto
July 02, 2017
Perfect birthday present! Thanks Melissa! Melissa was so helpful and immediately made us feel comfortable. There was no high-pressure sales pitch, she just wanted to help us get what we wanted Melissa was so helpful and immediately made us feel comfortable. There was no high-pressure sales pitch, she just wanted to help us get what we wanted! We previously had a really bad experience with another local dealership, so it means a lot to me to have someone I trust to work with. I know that when we need service, Melissa will be there to make sure everything is ok! We drove away so happy and we'll definitely be calling her for our next car! More
by Housemaui
Employees Worked With
Chris Ginnett, Melissa Barauidan
July 02, 2017
Very professional, fair and up front. Pleasure Very courteous and professional. Pleasure to do business with. Very up front from the get go and was willing to meet our demands. Plus has very good f Very courteous and professional. Pleasure to do business with. Very up front from the get go and was willing to meet our demands. Plus has very good financing options. More
by Francis Marinelli
Employees Worked With
Khem Phoue, Johnny Jose
