Island Honda
Kahului, HI
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Excellent service Great experience awesome customer service it. Took a awhile to decide what I really wanted but chris was patient and assisted me through out sale much Great experience awesome customer service it. Took a awhile to decide what I really wanted but chris was patient and assisted me through out sale much mahalos to my friend and island honda More
Professional, efficient, and customer oriented. Our Honda Accord was due for the six month servicing. The paper work was ready when we arrived. We were given an accurate time for service, and an ex Our Honda Accord was due for the six month servicing. The paper work was ready when we arrived. We were given an accurate time for service, and an explanation of the work done. More
Island Honda...Pleasant car buying experience! Theresa Kapalua-Marler went above and beyond to make sure the purchase of our 2018 Honda HRV best suited our needs and there was never any pressure to Theresa Kapalua-Marler went above and beyond to make sure the purchase of our 2018 Honda HRV best suited our needs and there was never any pressure to buy. We felt like family by the end of the whole process! Thank you Theresa and Island Honda Team for making our car buying experience great! More
The best service from a dealership Service Department and sales go out of their way to help and keep customer satisfied. Would do all my servicing and buying of all Honda cars available Service Department and sales go out of their way to help and keep customer satisfied. Would do all my servicing and buying of all Honda cars available. More
Best car buying experience ever! Theresa was amazing! We have never had a female car salesman and Theresa was amazing! My husband and I both felt she truly was authentic and genuine in accommodating our n We have never had a female car salesman and Theresa was amazing! My husband and I both felt she truly was authentic and genuine in accommodating our needs and going to bat for us. She wasn’t pushy at all. We will ask for her the next time we need to buy a car. More
Thanks to Mellisa for a painless day/experience. I came it to have my previous Honda Fit serviced and wasn't looking to buy a new car, but was worried repairs would be quite expensive. I entered the I came it to have my previous Honda Fit serviced and wasn't looking to buy a new car, but was worried repairs would be quite expensive. I entered the showroom out of curiosity and Melissa was first to be helpful. I considered that I might have enough in trade and in my savings to outright buy a car that day and start over. Melissa was patient in repeating model options, units that were available (my first choice was certified used, like my previous Fit), and at no time gave any sales pressure. The latter is VERY important. I do NOT respond to any sales pressure. After visiting nearby dealers, test-driving an HR-V, a used Fit, and finally the new Fit I bought, it was a long day for us both. When the service department gave the news that repairs to my old Fit would not be as bad as expected, I returned to Mellissa to review options and she worked with her manager to get me a better price and trade-in value. This is my 4th car with this dealership and this was the best experience so far due to this salesperson. More
I was nervous and excited to have have my 1st car Sales person was very helpful and worked the deal like if I was her family. Your staff during a holiday was wonderful and service was pleasing when t Sales person was very helpful and worked the deal like if I was her family. Your staff during a holiday was wonderful and service was pleasing when they worked out my plan and gave me the options to choose. I am so happy and still can't believe that I drove off with my car!!!!!! More
Great & Informative Team Service Team advisors were very friendly and informative,the service was completed when promised and we were notified promptly not like other dealersh Service Team advisors were very friendly and informative,the service was completed when promised and we were notified promptly not like other dealership service departments we've experienced in the past.AWESOME!! More
5 star experience! This is our third Honda. I am so glad that Melissa was there to help us. She is so great to work with. The team (Randy, Melissa and Kim) did not make This is our third Honda. I am so glad that Melissa was there to help us. She is so great to work with. The team (Randy, Melissa and Kim) did not make us feel rushed or pressured. Just purely positive and upbeat. Love it here glad we came back! More
Such an awesome experience This is my second car purchase with Melissa and I love my 2018 CRV EXL w/ Navigation and AWD! The whole experience was stress free and I felt so comfo This is my second car purchase with Melissa and I love my 2018 CRV EXL w/ Navigation and AWD! The whole experience was stress free and I felt so comfortable to ask Melissa any questions. She never made me feel pressured and I truly appreciate her support. Khem in Finance is another awesome person to work with. I really felt she had my best interest at heart! Thank you so much this was such a beautiful Christmas gift to myself! More