Island FIAT
Staten Island, NY
15 Reviews of Island FIAT
Worst car buying experience ever I came to pick up the car on a Sunday and they gave me the car without a front license plate holder, without the GPS installed, without gas and with t I came to pick up the car on a Sunday and they gave me the car without a front license plate holder, without the GPS installed, without gas and with the paperwork completed wrong so I couldn't register my car for more than 10 days.. They made no effort to prep the car. The mats were still sealed and in the trunk. I drove the car away and two service warning lights came on, including one that said not to drive the car. Follow up from the salesman was awful. More
recalls and had to get corporate to let them see me. My car had numerous recalls and faulty electronics. When corporate wanted me to go here to verify that it was intact the car fiat service center said My car had numerous recalls and faulty electronics. When corporate wanted me to go here to verify that it was intact the car fiat service center said they had nothing for over a month. Funny how when corporate called minutes later i got an appointment for the next day. It always seems like this service center refuses to give appointments in the near future everything is weeks and weeks away no matter time of year. the people on the phone are rude and do not care about the customers. More
Horrible service and awful sales people Went in because i got an offer on the mail about trading in my car and or refinancing it. Talked to a very nice lady on the phone about this. She said Went in because i got an offer on the mail about trading in my car and or refinancing it. Talked to a very nice lady on the phone about this. She said to come in on a specific date. When i came in the salesmen would not alert her that I was there to speak to that specific person. Instead told me this dealership does not do refinancing or anything like that after I was assured by the women on the phone they do. They would not let me see her told me that she was not in. Lying xxxxx. salesmen when i finally got on the phone with the woman she was livid about those salesmen and I can understand why. More
Amazing service The salesman I dealt with was Freddy Bosco. He went above and beyond to make sure I would get the best deal and completely happy with the car I was pu The salesman I dealt with was Freddy Bosco. He went above and beyond to make sure I would get the best deal and completely happy with the car I was purchasing any issue i may of had he fixed with no objection great man and dealer ship. Anyone interested in buying a vehicle from them i would advise them to ask for Freddy! Thank you again Island FIAT More
Ask for Freddy! Freddy, the salesperson was very helpful. He was straightforward, not pushy, listened, and found what we were looking for in the price range we wanted Freddy, the salesperson was very helpful. He was straightforward, not pushy, listened, and found what we were looking for in the price range we wanted to be in. We were able to buy the car but were not able to drive it home that day due to our insurance office being closed. So Jerry, the manager, offered to drive the vehicle to our home in New Jersey after insurance could be verified. That was quality customer service! They delivered the car in a timely manner and Freddy followed up with calls making sure we were satisfied with the delivery, service, and finance approval. I would recommend Island Fiat and I would recommend asking for Freddy Bosco! More
Dream come true Island Fiat has great service I highly recommend this dealership ,I was hoping to drive away in a 2012 but thanks to Salesman Freddy bosco and h Island Fiat has great service I highly recommend this dealership ,I was hoping to drive away in a 2012 but thanks to Salesman Freddy bosco and his manager Jessie ,I drove away in a 2014 my dream car. Thank again guy's More
Great Experience The salesperson I dealt with was Freddy Bosco. He went out of his way to try to accomodate me and my budget. Always courteous and respectful. Would The salesperson I dealt with was Freddy Bosco. He went out of his way to try to accomodate me and my budget. Always courteous and respectful. Would highly recommend. More
Great Pre Owned Sale Had a great experience from the beginning. From the moment I walked in the sales room Freddy Bosco helped me find a car within my bugdet. He went out Had a great experience from the beginning. From the moment I walked in the sales room Freddy Bosco helped me find a car within my bugdet. He went out of his way to go over everything and all without any pressure. He made it a comfortable experience from start to finish. I had checked various dealerships on Route 1 in New Jersey, and it was pushy from the start. Only wish I had gone to Island first, Freddy made the difference. More
Great Experience A pleasure to have Freddy Bosco serve us. Very friendly and accommodating. The entire staff was also the same. I was even running late for the tes A pleasure to have Freddy Bosco serve us. Very friendly and accommodating. The entire staff was also the same. I was even running late for the test drive after previously seeing the vehicle and there was no sense of annoyance. Truly a wonderful experience and the car has so far been terrific. More
Big change for the better The new ownership has made changes to the Service Dept. that were all positive. My service manager Jessica Sangiorgio was helpful responsive and got t The new ownership has made changes to the Service Dept. that were all positive. My service manager Jessica Sangiorgio was helpful responsive and got the job done. I went in needing a loaner when I asked there was no push back or decline. She got it taken care of. The service. She called me to let me know the problem and what they could do to fix. I asked for pricing she called me back as promised with the info. Overall I am very pleased with the changes at Island Auto Fiat Service. More