Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Island Chrysler Dodge Jeep Ram
Staten Island, NY
897 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
897 Reviews of Island Chrysler Dodge Jeep Ram
January 17, 2016
very good Frank was a great salesman and was very helpful in getting my daughters first new car. He was very informative about the car and its options Frank was a great salesman and was very helpful in getting my daughters first new car. He was very informative about the car and its options More
by Victoria cataldo
Employees Worked With
Frank Acuna
January 15, 2016
Worst service dept on Staten island Tried to charge me $1500 for a water pump & trans pan. After laughing manager called me back & said $800. Turns out car only needed water pump. Got Tried to charge me $1500 for a water pump & trans pan. After laughing manager called me back & said $800. Turns out car only needed water pump. Got it done in local shop $250. Manfredi was loyal to SI. This shop is a disgrace to SI. Trying to rip us off More
by Worstservice123
January 14, 2016
Over charged for service Just a fair warning to consumers. One thing I hate the most, is when you feel you are being taken advantaged of by a mechanic. This dealer service dep Just a fair warning to consumers. One thing I hate the most, is when you feel you are being taken advantaged of by a mechanic. This dealer service department, although nice enough to get you to have recalls fixed, I don't think are doing right by their customers. My husband brought his 2014 (so not old at all!) Jeep in to have recalls fixed and after talking with the service department walked away with an over 500 dollar bill for spark plugs, air filters, transmission fluid and rotation of tires. Now I am a woman who doesn't know much about cars but I do know that spark plugs and air filters do not cost that much! I also know that 2 hrs of work on a car to rotate tires and change fluids does not warrant a 500 dollar bill either. I am disappointed in this kind of wheel and deal service. I have never really written a review on any site but I felt compelled to save someone else a 500 dollar bill. Do your research before bringing your car to Island Jeep's service department, so you don't feel like you've been ripped off. I know dealerships have to make money but to me it's still wrong to hurt the consumer, especially loyal ones. What's more , I have leased 4 cars from Manfredi so I've been that loyal customer for the last 10 yrs... I just had my mother lease a jeep with Island ( Joe Smith was the salesman and he I would recommend even with all this)even being annoyed... He was honest at least) and am disappointed and don't know if I'd be back or recommend Island Jeep after this dealing with their service department tactics. Because if you have this type of service department , it leaves a sour taste in your mouth for the Island car dealerships in general. In this day of age when so many people take advantage of others....Do the right thing in business by your customers. Don't take advantage of lack of knowledge or being naive. You will go further in your business with integrity. More
by Alex16
Employees Worked With
Service department
January 12, 2016
Love my new Jeep Cherokee Absolutely love my new Jeep Cherokee, the process was actually quick and easy and I appreciated all the help from the staff. Sales people are very hel Absolutely love my new Jeep Cherokee, the process was actually quick and easy and I appreciated all the help from the staff. Sales people are very helpful. More
by Donna H
Employees Worked With
Dave
January 12, 2016
Great! The sales person that helped me was very knowledgeable of the product and assisted me greatly in picking the right vehicle. I would come back to the d The sales person that helped me was very knowledgeable of the product and assisted me greatly in picking the right vehicle. I would come back to the dealership and will recommend Frank to my friends and family More
by Theiceman1519
Employees Worked With
Frank Acuna
January 10, 2016
Same Day Service! Went in hoping for a new Jeep Grand Cherokee Altitude and although they did not have it on the lot as I was initially told, they took the time to have Went in hoping for a new Jeep Grand Cherokee Altitude and although they did not have it on the lot as I was initially told, they took the time to have it driven over from another dealership in less than an hour. All in all the process was smooth and I walked away with the car I wanted at a price I was comfortable with. Thanks again to Dmitri, Mike, & Andreas. Anthony the finance guy was a pleasure to deal with and really helped make a boring part of the process quite fun. More
by dward85
Employees Worked With
Dimitri Victoratos
January 10, 2016
Sean Sajecki Jeep GC Sean Sajecki was excellent. Very knowledgeable and worked with me to make the process as easy possible. I would definitely recommend Sean for anyone l Sean Sajecki was excellent. Very knowledgeable and worked with me to make the process as easy possible. I would definitely recommend Sean for anyone looking into to the Jeep GC More
by Pat M.
Employees Worked With
Sean Sajecki, Joe Bonamo
January 09, 2016
Sean Sajecki The team at this dealership were amazing to me and my mom. They made me feel very comfortable throughout the entire process. Sean and John B were su The team at this dealership were amazing to me and my mom. They made me feel very comfortable throughout the entire process. Sean and John B were super compassionate to my situation!! I'm a single mom and they helped get a brand new car and all within a payment that worked for me!!! I would definitely recommend this dealership to all my friends More
by Jordyn02
Employees Worked With
I think the finance guy who helped me was named John. , Sean Sajecki, Joe Bonamo
January 09, 2016
I bought a new jeep in under one hour I have purchased several vehicles from the staff at this dealership and have consistently experienced professional ,personable and pleasant service. I I have purchased several vehicles from the staff at this dealership and have consistently experienced professional ,personable and pleasant service. I highly recommend choosing Island Chrysler Jeep for your next auto purchase. More
by Jodi119
Employees Worked With
Frank Acuna
January 09, 2016
Joe Smith was outstanding! When my husband and I decided we wanted a Jeep- Joe Smith was highly recommended so we decided to make our jeep purchase through Joe Smith. This was When my husband and I decided we wanted a Jeep- Joe Smith was highly recommended so we decided to make our jeep purchase through Joe Smith. This was the very best decision we could've made. Joe was phenomenal, knowledgeable, friendly, extremely helpful and he made our jeep buying experience effortless. Once we were in finance it became a little heated, my husband left the finance office and had a talk with Joe Smith-who was able to save our deal. Joe is a great guy who was not pushy, overbearing or too aggressive in any way. Because of Joe Smith, who we highly recommend we give this dealership 5 stars all around! Joe did all the set up of the Bluetooth and navigation, showed me how everything worked and sent us off with a full tank of gas! Thank You Joe Smith!!!! More
by tacmsc
Employees Worked With
Joseph Smith, Joe Bonamo
