Island Chrysler Dodge Jeep Ram

HORRIBLE EXPERIENCE I currently have a lease from this dealership. I went in today 2/15/2016 to hopefully do an early return and get another vehicle from the same dealers I currently have a lease from this dealership. I went in today 2/15/2016 to hopefully do an early return and get another vehicle from the same dealership, but I spent over 45 minutes and not one person even attempted to speak to me, not even to apologize that they were clearly short staffed and would be with me as soon as possible. I am only speaking on behalf of myself, there were others there probably longer than I. I refuse to be somewhere with thousands of dollars in my hand I was ready to use on a new Chrysler 200, and not even be spoken to, or even attempted to speak to me. Staten Island has the worst reputation for car dealerships, this was my last attempt to give a shot to one last SI dealership, and I was appalled at the treatment or lack there of to a customer willing to spend thousands of dollars willingly. I regret wasting my time and will never attempt to do business with this dealership ever again. Horrible business practice and for a major holiday such as presidents day knowing people come out to purchase vehicles, you would think they would be equipped with the proper amount of staff, which they were no where close. It was a huge waste of time and I regret ever doing business with them in the first place. Rest assured, I will never attempt to do business with them EVER again. Thank you for wasting ab hour of my time on one of my only days off, which is a shame because I was ready to buy a new car. Disrespectfully, Christina Taliercio More

Wonderful experience Leased a new Jeep (Grand Cherokee) i was very pleased with the entire experience. Leasing at a great price as well as working with great people. Leased a new Jeep (Grand Cherokee) i was very pleased with the entire experience. Leasing at a great price as well as working with great people. More

Best dealership experience I've ever had Buying a car can be very difficult depending where you go and who talk to. Coming to island jeep, my experience was anything but difficult. As I enter Buying a car can be very difficult depending where you go and who talk to. Coming to island jeep, my experience was anything but difficult. As I entered, I was immediately greeted by Joe Skynosky and his uplifting mood. Joe made us comfortable throughout the whole transaction, working with us on number crunching and keeping everything from dragging on for too long. I knew what car I wanted and he knew to keep me in the right path during my visit. The whole process was easy and quick. Joe made sure we got the best price possible for one of the highest selling cars (2015 Jeep Grand Cherokee High Altitude). Working with Joe I felt no pressure as you normally would at dealerships and for that I thank you very much. As dealerships go, there are many options and many locations that sell the same type of car at different prices. Joe is the reason we decided to stick with Island jeep and not go anywhere else. highly recommended to anyone going to this dealership to ask for Joe Synosky and you will not be disappointed. Once the initial process with Joe was completed we were set on finishing up the financing section of our car buying process. We worked with John Bonamo financial manager. This process was equally as smooth as the initial process. John made sure we got the best rates even with my credit and having a co-signer. John provided a painless process to complete everything and kept us comfortable. During the financial visit usually you are pressured into buying all sorts of packages with the car for maintenance etc. John pressured us in no way and made sure I was paying for what I wanted and kept within my budget. John also offered me to come back in future and talk about adding plans if I changed my mind but in no way pressured me into anything. On behalf of my family and I, we thank Joe Skynosky and John Bonamo for the great customer service provided and making my car buying experience great and hassle free. Will defiantly be coming back for future car purchases. More

Professionalism I recently leased a 2015 Jeep Grand Cherokee Limited with a Luxury Package at Island Chrysler Jeep Dodge. It's a beautiful car! I went home the same d I recently leased a 2015 Jeep Grand Cherokee Limited with a Luxury Package at Island Chrysler Jeep Dodge. It's a beautiful car! I went home the same day with the car! They have good inventory and pretty much anything you want in stock. The dealership gave me a great deal on it and worked diligently to make the paperwork process move as quickly as possible. Sean Stevens was my sales person and he was professional and knowledgeable! This new dealership makes the old Manfredi dealership look REALLY bad!! Island Jeep is by far better run than Manfredi, so don't judge them based on the old dealership!! More

Extremely Pleased I recently leased my 9th Jeep (Grand Cherokee Overland) and the time, which I spent with Sean Stevens was one of my better experiences. Sean walked m I recently leased my 9th Jeep (Grand Cherokee Overland) and the time, which I spent with Sean Stevens was one of my better experiences. Sean walked me through the various options, colors, and models and spent a considerable amount of time without any of the customary high pressure sales tactics. He was courteous, friendly, extremely helpful, and is an asset to the Island Jeep sales force. I shall definitely return for jeep number 10 and in the interim, I shall definitely, without reservation, recommend Sean Stevens to my friends and business associates. Thank you Sean. Richard A. Caserta More

Long relationship I recently bought a Chrysler town and country my 3rd one. I had the pleasure of dealing with Sean Sajecki a young man with great knowledge and leaders I recently bought a Chrysler town and country my 3rd one. I had the pleasure of dealing with Sean Sajecki a young man with great knowledge and leadership skills. Mr Sajecki made the process of buying a car painless and fun. He was respectful, thoughtful, and had a great demeanor. It's because of these fine traits that I will continue to have a long relationship with this dealership and Chrysler. Thomas & Susan Jones More

Amazing Experience!! I had been looking into the Jeep Grand Cherokee for a while and decided to test drive it the other day at Island Jeep. Salesman Sean Stevens assisted I had been looking into the Jeep Grand Cherokee for a while and decided to test drive it the other day at Island Jeep. Salesman Sean Stevens assisted me and supplied a ton of information helping my decision tremendously. I left that day with a brand new Jeep and would like to thank Sean & his staff for making that happen. More

Service Thank you for an amazing experience from start to finish.I called to set up an appointment and spoke with Nancy.She was very pleasant and helpful. Thank you for an amazing experience from start to finish.I called to set up an appointment and spoke with Nancy.She was very pleasant and helpful.I have been having some serious issues with my car and she was able to get me an appointment within the same week. I will be bringing my car back here.See Jessica the service advisor she really knows her stuff.Great job guys keep it up!!!!! More

Pleasurable experience! Great experience from beginning to end. From setting up the appointment all the way to picking up my car. The staff were more then willing to help and Great experience from beginning to end. From setting up the appointment all the way to picking up my car. The staff were more then willing to help and went out of their way to make me feel comfortable. My car was fixed in a timely and reasonable manner . Very professional and friendly environment I will definitely be bringing my car back to Island Chrysler! More

Service with Jessica I took my jeep to Jessica in service and she took such good care of me kept me updated throughout the day and was very friendly and knowledgable I rec I took my jeep to Jessica in service and she took such good care of me kept me updated throughout the day and was very friendly and knowledgable I recommend everyone go see Jessica when bringing in your car :) More