Island Chrysler Dodge Jeep Ram
Staten Island, NY
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897 Reviews of Island Chrysler Dodge Jeep Ram
Excellent Experience I am not one to appreciate the process of purchasing a vehicle. This was a different experience. It was pressure free and actually pleasant conversa I am not one to appreciate the process of purchasing a vehicle. This was a different experience. It was pressure free and actually pleasant conversation. Bryant was my salesman. He was kind, courteous and polite and was actually looking out for my best interest. I felt comfortable dealing with him, and his managers, Sean and Tommy. Aside from the pleasant experience I was able to walk out with a great deal on a 2016 Grand Cherokee Limited. More
finally I am not just a number I bought my 2013 dodge caravan from Bayridge brand new and recently had to take it in because my AC stopped blowing cold air. Long story short they cl I bought my 2013 dodge caravan from Bayridge brand new and recently had to take it in because my AC stopped blowing cold air. Long story short they claimed to have fixed it about a couple weeks later my Ac stopped working and I was furious. I called to go back to have them look at it and they told me I had to wait 2 weeks for an appointment "are you kidding me". I called Island auto and the receptionist was pleasant she gave me an appointment within the same week. Thanks a million after coming in my AC has been working great Thank you Island Service department More
2016 jeep Excellent customer service and very helpful from the minute I walked thru the doors til the second I drove away in my new truck. Everyone was very fri Excellent customer service and very helpful from the minute I walked thru the doors til the second I drove away in my new truck. Everyone was very friendly and they made it a pleasure to be in the dealership. More
Great service from Sean Sajecki & the Team@Island Auto Group I usually don't take the time to write reviews, but I felt the need to this time. I was very impressed with the high level of professionalism & servic I usually don't take the time to write reviews, but I felt the need to this time. I was very impressed with the high level of professionalism & service I experienced when I leased my 2017 Chrysler Pacifica from Island Auto Group. Sean Sajecki was the best from start to finish. Not only did he cover all my needs and wants in my new lease by making excellent suggestions, but he made sure to go through the entire lease process from start to finish, even helping by making sure we were 100% clear on all the technology & features the car offered and how to best utilize them. Sean was knowledgeable and thorough with every detail. Sean helped us weigh every option & determine which we actually needed. I was able to return my lease and swap for a new one, fast & simple. I have visited many car dealerships over the years, and I usually have a very painful experience dragged out over hours & hours. This was nothing like those times! John in the financing office was great too and made sure to have us in & out smooth sailing with the paperwork. Thank you Sean & Island Auto Group for taking care of my needs & making the experience a comfortable & convenient one! More
Unbelievable waste of time I made an appointment to see a car that was listed for only four days. I arrived about two hours early, after an elaborate show I was told that the ca I made an appointment to see a car that was listed for only four days. I arrived about two hours early, after an elaborate show I was told that the car was sold to a couple walking into the showroom only two minutes ago... this could happen. Except I just saw that same car listed again with different photos and no price. I don't know what kind of games they're playing but I didn't expect this from a Subaru dealership. More
Freddy Bosco was great Freddy Bosco brought me down too jeep to check out a jeep that I was really interested in even though I didn't purchase the car I really did appreciat Freddy Bosco brought me down too jeep to check out a jeep that I was really interested in even though I didn't purchase the car I really did appreciate that he took the time out to bring me down there and go over all the features of the jeep that I was interested in I would suggest anybody looking for a new car to inbox Freddy Bosco at Facebook he was a very nice guy and very patient with all my questions More
My best leasing experience yet! What a fantastic car shopping experience! Starting with my salesman. My salesman, Joe Smith happens to be the most patient, dedicated (to providing me What a fantastic car shopping experience! Starting with my salesman. My salesman, Joe Smith happens to be the most patient, dedicated (to providing me with the Jeep I desired), honest (which is wildly rare in a car salesman!), professional, funny, hardworking of a salesman that I've ever worked with before. I happened to go to another Jeep dealership in NJ whereupon they outright lied to me and tried to make it seem as if they "Like to be honest with their customers." (Lie. Such a joke!) That NJ experience only made me appreciate Joe even more! My entire family owns/leases Jeeps and I look forward to making Joe the family Jeep salesman because he's the absolute best and I wholeheartedly trust him. Jeep of SI has such a friendly staff in the showroom. Everyone checks up on you to see that you're comfortable, offering water and coffee while you wait. I also appreciated the final step with the finance guy. He, too, was a lovely person. A stand-up guy, that offered options that were practical, not arbitrary, frivolous, nor extravagant. All too often the financing turns into a battle of declining offers from what feels like a pushy salesman. Not here. My experience was so positive I can't believe there aren't more wonderful finance guys out there. To this dealership, I don't know how you choose your staff, but wow, what a group of great people. More
they do not have the manpower to repair my vehicle Brought my car to be serviced since front seat broke and also needed inspection done. Left them my new cell phone number they decided to call my fathe Brought my car to be serviced since front seat broke and also needed inspection done. Left them my new cell phone number they decided to call my father to pick up my vehicle don't know where they got his number from but he doesn't even own the vehicle. Then upon pick up the inspection didn't get done and they were suppose to program my car keys since the batteries died in both and the SERVICE MANAGER tells me he doesn't have the manpower to service my vehicle i don't know why they called my father to pick it up. The car keys seem like an important part to need i assume. Since the vehicle is under warranty they do not feel it is a priority to fix it. I do not recommend buying a vehicle from any of their dealerships. I i especially do not recommend servicing your vehicle with them unless you want to waste your time and still have to take your vehicle elsewhere. SO for the future that is what i will do take my business elsewhere. More
Excellent service! Amazing service from start to finish. They made this simple and completely painless. They really took their time to explain every detail regarding m Amazing service from start to finish. They made this simple and completely painless. They really took their time to explain every detail regarding my lease terms and my vehicle. They were knowledgable and overall great to work with. Highly recommended ! More
Great Dealership with Great Customer service and Staff I went to the Dealership looking for a good used car to replace my aging Pacifica. I meant with Sean Sajecki and he was extremely helpful in guiding m I went to the Dealership looking for a good used car to replace my aging Pacifica. I meant with Sean Sajecki and he was extremely helpful in guiding me and my wife in our car purchase. Sean went through all the possible options meticulously. He came back with a plan of getting us into a new Jeep Compass with what we wanted to spend per month on a lease. We test drove it and decided it was the car we wanted and for the right price. Sean knocked it out of the park and does Island Chrysler Jeep Dodge proud. Joe Bonamo was also great. He went over all the options and made excellent recommendations to ensure I was satisfied. I highly recommend this dealership to other. More