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Island Chrysler Dodge Jeep Ram
Staten Island, NY
897 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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897 Reviews of Island Chrysler Dodge Jeep Ram
October 09, 2016
very good experience did not feel pressured in any way from the salesman (sean stevens) or the finance department (joe bonamo). got the vehicle i wanted for the advertised did not feel pressured in any way from the salesman (sean stevens) or the finance department (joe bonamo). got the vehicle i wanted for the advertised price. very rare these days. More
by anthony guartafierro
Employees Worked With
Sean Stevens, Joe Bonamo
October 03, 2016
Most enjoyable experience I have just purchased a 2015 Jeep from island group of Staten Island the salesman Jim made my purchase the most pleasant experience buying a vehicle I I have just purchased a 2015 Jeep from island group of Staten Island the salesman Jim made my purchase the most pleasant experience buying a vehicle I will return in the future Thanks More
by Fastal
Employees Worked With
The salesman name was JIM👍, Joe Bonamo
September 26, 2016
Awesome They are the most nicest and kindest dealers I know on Staten Island. Thank You Dianne, Candice the sales managers that made sure I was taken care of They are the most nicest and kindest dealers I know on Staten Island. Thank You Dianne, Candice the sales managers that made sure I was taken care of and that the car I purchased was good to go for me to drive off. More
by Mrs.Wilson
Employees Worked With
Candice, Greg , Diana Figueroa
September 19, 2016
5 STAR FOR SEAN SAJECKI Thank you to Sean Sajecki for making it all better after I purchased my vehicle on August 13th! You went above an beyond to fix any issues after the p Thank you to Sean Sajecki for making it all better after I purchased my vehicle on August 13th! You went above an beyond to fix any issues after the purchase. You drove out of your way to deliver what was promised to me. You drove an hour after work to bring me my plates and registration. Please see Sean Sajecki if you want to purchase a vehicle at this location! He's awesome!!! More
by brendaleeriv
Employees Worked With
Sean Sajecki
September 13, 2016
"AWESOME SALES REP! GREAT EXPERIENCE" Our sales rep was Lorenzo Miceli and he was truly amazing. He went above and beyond to find the perfect truck for me and my husband. He was friendly Our sales rep was Lorenzo Miceli and he was truly amazing. He went above and beyond to find the perfect truck for me and my husband. He was friendly, professional and made the process of purchasing a new car a great experience. We love our new truck!! My husband was a first responder on 9/11 and now suffers with a 9/11 related illness. Lorenzo was thoughtful to remember my husband on the 15th anniversary of 9/11. He sent my husband a text thanking him for his service, sending prayers and support. Thank you Lorenzo! More
by Glor123
Employees Worked With
Lorenzo Miceli
September 12, 2016
Awesome experience Decided to see what their inventory was like and spotted a 2014 Nissan in great shape. My sales rep was Diana and she was amazing ! Very helpful.very Decided to see what their inventory was like and spotted a 2014 Nissan in great shape. My sales rep was Diana and she was amazing ! Very helpful.very committed and friendly. She and her finance managers helped me get a good deal and did not stop until so . I am absolutely in love with my car . They have a ton of cars in great shape. Thank you Diana ! -Angelica F. More
by Angelicalee22
Employees Worked With
Diana Figueroa
September 12, 2016
Liars, Crooks and Incompetence Where to begin? At my first nightmare there, my second nightmare there or the latest nightmare there? First recall they fixed 2 of the 4 windows they Where to begin? At my first nightmare there, my second nightmare there or the latest nightmare there? First recall they fixed 2 of the 4 windows they were supposed to fix, second time they fixed one of the two windows they were supposed to fix and then broke my back door handle and shoved all the broken pieces inside the door...and now the latest brought to them with a broken control arm that was yet another recall they fixed in 2013 and they say it's not broken....had two REAL mechanics tell and SHOW ME the broken control arm....they tried to pass it off as a broken sway bar which was NOT broken....they lie RIGHT TO YOUR FACE.....luckily for me this time they did ONE thing right...they put their lies right on their letterhead for me....this will prove to be the ONLY good thing they have done..... TRUST ME WHEN I tell you RUN don't walk away from these crooks....don't buy anything there and take your recalls as far away from this place as you can! I have never seen such incompetent dishonest people in my life More
by ScrewedOverAtJeepAgain
Employees Worked With
Jessica Sangiorgio
September 09, 2016
Happy Candace Sweeney from finance did a excellent Job with making me and my fiancé comfortable with the whole new car experience.. She was very helpful & p Candace Sweeney from finance did a excellent Job with making me and my fiancé comfortable with the whole new car experience.. She was very helpful & professional and willing to do whatever it took to make sure that we left with a new car and a smile ...I will most definitely tell all my family and friends about coming to this dealership for a great car buying experience More
by 123dodge
Employees Worked With
Candace Sweeney , Steven Glazer, Ralph Hveen
September 09, 2016
Very poor customer service I contacted the dealer to look @ a 2010 jeep wrangler , which was listed as a manual transmission. I called prior to my 1.5 hour ride from NJ to confi I contacted the dealer to look @ a 2010 jeep wrangler , which was listed as a manual transmission. I called prior to my 1.5 hour ride from NJ to confirm that is was a manual, as it showed it as an automatic in the photo online. I was assured that it was. When I got there, I was greeted by Mr. Sajecki, who was to be the salesman to assist me. He looked online then left for quite some time at which point another manager came to me and said he was sorry that it was indeed an automatic. I agreed to test drive it anyway, while once again it took quite some time to get the car. After driving it, I decided I was not interested. Mr. Sajecki then said he had a 2013 , which I said I would look at. I waiting for nearly 30 minutes while he was trying to find it and I finally approached him outside and asked what was going on. He said that they had several dealerships and they were trying to find it. I said that I would go to lunch and he could call me when he found it. After 90 minutes he had not called back, at which point I called and was told he would call me right back,Needless to say he never did. I spoke with 2 separate managers to voice my concerns, who basically gave me lip service, and agreed to get back to me. Once again, I never heard back from anyone a week later. This is the most unprofessional car dealership I have ever dealt with. Stay away!!! After Island Auto group read my review, I received an email with an apology and a desire to talk with me about my concerns. I gave him a phone number to contact me, and surprise, surprise, 2 days later, no call back. My review stays the same. VERY POOR CUSTOMER SERVICE!!!! More
by kathielk
Employees Worked With
Mr. Jiminez, Sean Sajecki
September 08, 2016
Scam artists !! STAY AWAY !!!!!!! Such a unprofessional dealership ! Purchased a Ram 1500 from them and right from the beginning they have only tried to trick and che STAY AWAY !!!!!!! Such a unprofessional dealership ! Purchased a Ram 1500 from them and right from the beginning they have only tried to trick and cheat me with there unbelievable lies from the sales people to there finance people . They should be named island scam artists not island auto group . And now it has been more than two months they have still not sent my registration and I have been driving around with expired registration and every time I call they keep telling me will call back and never do ! . Please for god sake AVOID this place !!!!!!!!!!!! I don't know how they haven't been sued and put out of business already ! More
by Anu647
Employees Worked With
Diana Figueroa
