Island Chrysler Dodge Jeep Ram
Staten Island, NY
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897 Reviews of Island Chrysler Dodge Jeep Ram
Went to Island Chrysler Jeep for and oil change they gave me a great deal on a synthetic oil change plus a 10 point check throughout the car. Awesome customer service they treat everyone like they are a VIP me a great deal on a synthetic oil change plus a 10 point check throughout the car. Awesome customer service they treat everyone like they are a VIP! More
Very clean atmosphere. Joe Smith was a very big help in helping us getting our new car. He is a great salesman , kind and friendly! Always love our experience with him! helping us getting our new car. He is a great salesman , kind and friendly! Always love our experience with him! More
horrible horrible dealership, dont waste your time or money horrible service and i will not be bringing my vehicle back for anything here. i was quoted 4 hours to get an oil change and tire rotation done and 5 horrible service and i will not be bringing my vehicle back for anything here. i was quoted 4 hours to get an oil change and tire rotation done and 5 hours later no one had contacted me or responded to my texts for and update. when calling them for an update, the first time they didn't answer, they second time they put me on hold for 20 minutes and then hung up, and the third time i was immediately put on hold and someone finally picked up the phone after 5 minutes. regardless of how busy a service dept is, there is absolutely no reason to not even text or call with an update within those 5 hours. on top of all of that, the service advisor, manny, stated the technician was working on the vehicle at that time. i'm not sure why i even bothered making an appointment at 10am if they weren't going to start on it until 3pm. his only form of apology was "it's going to be done today regardless". if this isn't the worst customer service i've ever experienced i don't know what is. terrible dealership, i don't recommend to anyone. More
The dealership was very helpful in helping me purchase my 2018 Dodge Durango. From giving me a decent trade in value for my car and getting me a low interest rate to finance the rest. They were very professi 2018 Dodge Durango. From giving me a decent trade in value for my car and getting me a low interest rate to finance the rest. They were very professional and took there time going over every detail with me including helping me select the right extended warranty for my new vehicle. More
I am finalizing this review. The staff are truly some of the worst people I have ever dealt with. The full review with all events and facts will be updated. Do NOT waste your time with these people and deal the worst people I have ever dealt with. The full review with all events and facts will be updated. Do NOT waste your time with these people and dealership. they lie and take advantage of people especially during the Covid-19. This review will be updated shortly with all events and information. More
Very pleased with the level of service I receive each and every visit. Wait times are reasonable, waiting room is clean. The staff is friendly. every visit. Wait times are reasonable, waiting room is clean. The staff is friendly. More
Everyone was polite and helpful. Called for an appointment, got one in 2 days. Had a 9AM appointment , was taken immediately, Had to leave it for a few hours... at 2pm received a ca Called for an appointment, got one in 2 days. Had a 9AM appointment , was taken immediately, Had to leave it for a few hours... at 2pm received a call car was ready. Everything was under warranty . Everyone was pleasant and helpful. Thank you. More