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Island Chrysler Dodge Jeep Ram
Staten Island, NY
899 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 899 reviews
August 10, 2017
Terrible Service Department, Worst Ever This has got to be the Worst Service Department on the planet, I would give it 0 stars if I could. I made an appointment to have my 2015 Jeep Reneg This has got to be the Worst Service Department on the planet, I would give it 0 stars if I could. I made an appointment to have my 2015 Jeep Renegade check because of a check engine light and they didn't have an appointment until a month later. I went in to get my check engine light fixed, they said it was fixed and I shouldn't have a problem with it anymore, they were wrong about that. I picked it up and that same night the check engine light came back and I tried to call them and tell them no answer on their phones again what else is new. Someone finally called me back and said that someone will contact me, no body ever contacted me. So, I called back no answer again of course. Then, all of a sudden the check engine light went away so I was like ok good, but then it came back. So, this check engine light keeps going away and coming back. The check engine is the same problem because I went to Auto Zone just to get their machine to see why the check engine is on and it's the same reason as the original. Every time I call them I never get through, it just keeps ringing and ringing. Then, when you finally do get through they are very nasty on the phone but I still haven't been able to get through. Then, I had a chat with someone online and they said they will let them know right away and someone will call you me right away. That was 3 days ago I'm still waiting for a call back. Now of course the check engine came back on this month and I need my car to get inspected this month and I can't do that with the check engine light on. The thing that stinks is that the sales department is really great, but I will never buy or lease a car again from this dealer because of their terrible service department. More
by cdimartino1
Employees Worked With
Service Department
August 09, 2017
Great Service Sean Stevens is who we worked with at Jeep. I have nothing but great things to say about him! He was so considerate and such a nice person to deal wit Sean Stevens is who we worked with at Jeep. I have nothing but great things to say about him! He was so considerate and such a nice person to deal with. You can tell he really he cared about the customers, myself being one of them. He followed up with us in a respectful way and worked with us throughout the car searching process. I highly recommend working with him. More
by Grace
Employees Worked With
Sean Stevens
August 03, 2017
Professional and Helpful For years Sean has been my vehicle "consultant" Time and time again he provides professional honest and reliable service. Would highly recommend to For years Sean has been my vehicle "consultant" Time and time again he provides professional honest and reliable service. Would highly recommend to others . five star all around More
by millroad
Employees Worked With
Sean Sajecki
August 02, 2017
Amazing!!! This week I had the privilege to meet again with our Car Dealer Sean Sajecki. His impeccable work ethics, friendly mannerisms and charisma makes us fe This week I had the privilege to meet again with our Car Dealer Sean Sajecki. His impeccable work ethics, friendly mannerisms and charisma makes us feel so comfortable .. he is very knowledgeable about all the cars we ask about .Thank you Sean for always make us feel good even when we are asking silly questions . Island Chrysler is very lucky to have a gentleman like you in there Team!!! More
by Luisa Flores
Employees Worked With
Sean Sajecki
July 27, 2017
Great Customer Service! Jim Rocco was friendly, understanding and most importantly was 100% there to answer any questions we had. He took care of any concerns we had on the 2 Jim Rocco was friendly, understanding and most importantly was 100% there to answer any questions we had. He took care of any concerns we had on the 2 Jeep we leased that weekend! More
by Joe D
Employees Worked With
Jim Rocco
July 24, 2017
My time at Island I always have a good experience while looking for a new car. Everyone is very helpful and courteous and they try to work with you. I always have a good experience while looking for a new car. Everyone is very helpful and courteous and they try to work with you. More
by Kfergie84
Employees Worked With
Sean Sajecki
July 18, 2017
FAMILY FRIENDLY, ENERGETIC. Sean Sajecki was very friendly and energetic we purchased our first vehicle, a jeep wrangler. Sean was very knowledgeable and took the time to go ove Sean Sajecki was very friendly and energetic we purchased our first vehicle, a jeep wrangler. Sean was very knowledgeable and took the time to go over all the details of buying a new jeep. thank you Sean we are vey happy with our new truck, we already took our first camping trip with it. AND thanks to Island Jeep. More
by jeepcamp17
Employees Worked With
Sean Sajecki
July 18, 2017
Incompitent and Unreachable I bought a brand new Wrangler from them two months ago and it has a knocking noise at start up. After they had my jeep 12 days they couldn't diagnose I bought a brand new Wrangler from them two months ago and it has a knocking noise at start up. After they had my jeep 12 days they couldn't diagnose it, When I when to pick up the jeep and spoke with the service manager he heard the problem and said he would call Chrysler to open a ticket. Well, that was weeks ago and I have left five or six messages and no one calls back. I even left a message with Mike Farrell over two weeks ago and still no call back. When you try to reach the service dept they just put you on hold or disconnect you. I have bought a few new vehicles in my life and this dealership is the absolute worst in their customer service let alone incompetent in the ability to repair a brand new Jeep. SO BUYERS BEWARE and go somewhere else More
by Bad Jeep Dealer
Employees Worked With
Matt and left message for Mike Farrel
July 15, 2017
Joseph Smith best salesman Joseph Smith attended to my needs, very knowledgeable and understood what I was looking for. he explained to me once he heard what I was looking for w Joseph Smith attended to my needs, very knowledgeable and understood what I was looking for. he explained to me once he heard what I was looking for what would be the best choice, made my life so much easier, no pressure I felt comfortable with him. More
by car
Employees Worked With
Joseph Smith
July 13, 2017
Mersim vucetovic goes above and beyond for customers. I purchased my 4th chrysler dodge the other the day and the service was incredible I got a car that was better than I built online and for a better pr I purchased my 4th chrysler dodge the other the day and the service was incredible I got a car that was better than I built online and for a better price and even though I waked in there with a head ache they made sure I left happy and with a good deal. By the way I still call Mersim Vucetovic if I don't know something and he always picks up like where friends for 20 years. P.S. sorry if I left some names out More
by Luigi Arnone
Employees Worked With
Mersim Vucetovic, Joseph Smith, Mike Bender, Joseph Synosky
