Island Acura

Not your typical "Car Dealership" I have doing business (leasing cars and servicing my cars) with this dealership for approximately 15 years. All I can say is that is not your "typica I have doing business (leasing cars and servicing my cars) with this dealership for approximately 15 years. All I can say is that is not your "typical car dealership". The General Manager Frank Onolfi runs this business in a very professional, friendly manner. As soon as you walk in you are treated like "family". They are NOT pushy, obnoxious or arrogant like some dealerships are. This all starts from the top - Frank Onolfi! You are always greeted with a friendly smile - even after the "deal is done". I just leased another vehicle (2018 RDX) from this dealership on Tuesday 8/8/17. Once again, nothing has changed! Greeted like "family" - sat down with "my personal Salesperson" - Bob Gio. Bob is friendly, knowledgeable, professional and very competent! We went over the numbers that we both were comfortable with - he was NOT pushy in any way! The contract was signed - all within an hour! I returned yesterday (Wednesday 8/10/17) at 11am. Bob had the car waiting, he went over EVERY DETAIL and FUNCTION of the car with my wife and I. He was very patient and articulate. We went back inside to finish up the paperwork and we were done within the hour - now that is how to run a dealership and how to sell a car!!!! GREAT JOB Frank and Bob. Now something about the service department. I have been servicing my cars here for years. I have been dealing with Joe Robinson. Joe is always accommodating - never sells you more than what you need. Another true professional in his field. He returns your car in a timely manner - serviced and washed! Another reflection of how this dealership is operated! Great job Joe! If you want a positive experience with excellent salesmanship and service Island Acura is the dealership! One last thing - this dealership was recently remodeled - beautiful job! More

Rocky Tarik, thank you for a professional experience. The whole experience was hassle free and straight forward, we were able to lease the vehicle we wanted quickly and professionally. There was no drama, The whole experience was hassle free and straight forward, we were able to lease the vehicle we wanted quickly and professionally. There was no drama, upselling, or inconvenience. I wholeheartedly recommend anyone in Long Island to visit Island Acura and Rocky Tarik for you next Acura. More

Upgrade After my 3rd transmission issue on my 3 yr old JEEP, I had finally had enough!! I decided it was time to treat myself to a car that I could trust. I After my 3rd transmission issue on my 3 yr old JEEP, I had finally had enough!! I decided it was time to treat myself to a car that I could trust. I met Rocky At Island Acura who I immediately trusted with my dilemma. Against advice from my family I confided in Rocky about all the issues I had had with my JEEP and that it currently was being repaired down the block at JEEP Service. Rocky knew that I was desperate for a new car, my 1year old daughter in tow and he did not try to take advantage, but gave me the best and most affordable deal he could. I appreciate Rocky's service and understanding. He even held the car I wanted for a week while my JEEP was being repaired. I am looking forward to all of the benefits of my beautiful luxury SUV. Thankyou Rocky! More

Excellent experience at Island Acura We had a wonderful experience. Rocky Tarik was our salesman. We received a very fair price without haggling and did not suffer the high pressure pit We had a wonderful experience. Rocky Tarik was our salesman. We received a very fair price without haggling and did not suffer the high pressure pitch experienced at many dealers. Rocky was pleasant, very knowledgeable and made the car buying experience fun. We ended up getting his and hers MDxs -- one leased and one purchased (with a fairly priced trade in). Jim Dessey, the Finance Manager, was very competent and a pleasure to work with. More

Loved the experience Loved my experience today as I picked up my 2nd ILX . I had a lease on one for 3 years, had excellent service and maintenance was great. My sales gu Loved my experience today as I picked up my 2nd ILX . I had a lease on one for 3 years, had excellent service and maintenance was great. My sales guy, Rocky Tarik , was wonderful with the lease process the 2nd time. Went very smoothly and stress free. Rocky was wonderful, knowledgeable, and very accommodating. I love my new 2017 Acura I picked up today and would recommend Rocky and Island Acura very gladly 👍 More

Extremely stress free I've been leasing for about 25 years and I can honestly say it was my best experience dealer with a sales person. Tim was honest and not pushy at all. I've been leasing for about 25 years and I can honestly say it was my best experience dealer with a sales person. Tim was honest and not pushy at all. I walked into the dealership and about 2 hours later I drove away with a MDX fully loaded for less than what I was paying for a Honda Pilot..i was very happy and will be back again hopefully with the same results... More

Easy and smooth experience Just picked up my beautiful new RDX and I couldn't be happier. Rocky was my Salesman and he was a pleasure to deal with - friendly, honest, knowledgea Just picked up my beautiful new RDX and I couldn't be happier. Rocky was my Salesman and he was a pleasure to deal with - friendly, honest, knowledgeable and professional. He patiently sat and explained all the features of the car and answered my many questions. This is the place to buy a car! More

wonderful experience I wanted a white car with the advanced technology package. They searched for it, found it and had it for me in a few days. A different dealer only w I wanted a white car with the advanced technology package. They searched for it, found it and had it for me in a few days. A different dealer only wanted to sell what was on the lot. Everything was done with a smile. Joe sat in the car with us and explained all details. He had patience and was knowledgable about the entire vehicle. He set up my phone and explained all details. They have gained a customer!!! More

Easy, fast and a great experience overall My family is beyond happy with the quality of customer service we received at Island Acura. Our salesman Rocky was very friendly, patient, honest and My family is beyond happy with the quality of customer service we received at Island Acura. Our salesman Rocky was very friendly, patient, honest and did everything right to get the perfect car for my mom. Rocky is also knowlegdeable and was able to walk us through the process as quick and easy as possible. Thank you Rocky, Jim and the Island Acura team for making this such a great experience. More

Where's the EASY button??!! I only have words of gratitude and appreciation for this dealership! I was treated with respect and matter of fact business terms....which is what I only have words of gratitude and appreciation for this dealership! I was treated with respect and matter of fact business terms....which is what I like! The vehicle I had scheduled to go see was prepped for me prior to my expected arrival time and I was able to go for my test drive minutes after arriving. Once the test drive was over it was time to talk numbers and it wasn't a hassle of walks to a pretend managers approval. The dealing was a straight shot and done!! From the moment I walked in with my scheduled appointment to the time I left was 1hr and 12m!! I had visited 5 dealerships within that week and by far Island Acura made the experience such a pleasant one. I traveled from New Jersey to Long Island and they made me feel that it was ALL worth it because I got the vehicle I was looking for within a pleasant and inviting environment. Thank you Island Acura especially the group I dealt with directly-Rocky T, Bobby G and the finance guy Jim!!! You guys definitely kept my smile on through the whole process!!! More