Irwin Toyota
Laconia, NH
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Service department Excellent service! So helpful from the time of booking appt through completed service. The desk agent could not have been more helpful. Thank you, An Excellent service! So helpful from the time of booking appt through completed service. The desk agent could not have been more helpful. Thank you, Anita More
Excellent buying experience I found the truck I’d been looking for online at Irwin Ford in New Hampshire I’m from Pennsylvania about a 9 hour drive one way. I dealt with Amanda G I found the truck I’d been looking for online at Irwin Ford in New Hampshire I’m from Pennsylvania about a 9 hour drive one way. I dealt with Amanda Gilbert online and over the phone the deal seemed to good to be true from what I’ve been dealing with locally so we made the trip. Once we got to the dealership we met salesman Josh Hebert. we took the truck for a test drive and was happy with the truck so next came the appraisal of my trade which was estimated with Amanda until seen. I expected to be low balled but this wasn’t the case what so ever the numbers where exactly the same as over the phone. So we made the deal and then the bad news Irwin ford didn’t get the title back yet so I was like i knew this was 2 good to be true and I didn’t have the time to drive back anytime soon. Josh went and talked to the manager and offered to deliver the truck right to my door when title arrived nine hours away. I took delivery of my truck Thursday and have been very happy so far. Josh Herbert was very responsive and willing to awnser any questions as they popped up. I will certainly make the drive to Irwin ford again when in the market to buy a new car. Just seems a nice Honest Dealership. More
Great professional service..very clean waiting area great service center. Have been bringing Toyota Highlander here for 3 years.. they work quickly and are always helpful about when car is finished. Gre great service center. Have been bringing Toyota Highlander here for 3 years.. they work quickly and are always helpful about when car is finished. Great waiting room with coffee snacks and plenty of charging plugs for your laptop or iPad or phone. Thank you More
2017 Ford F-150 Lariat I just recently purchased a used 2017 Ford F-150 Lariat from Irwin Automotive Group and I couldn't be happier about my experience with them. Every per I just recently purchased a used 2017 Ford F-150 Lariat from Irwin Automotive Group and I couldn't be happier about my experience with them. Every person I dealt with throughout the process was professional, knowledgeable, and passionate about what they do. They helped me find my dream truck and I am beyond thankful for everything they did to help me get there. I HIGHLY recommend Irwin Automotive and look forward to working with them again in the future. More
Toyota Highlander Service We needed to have our Entune system repaired in our 2014 Highlander as Bluetooth connectivity and navigation were non-functional. The repair/update w We needed to have our Entune system repaired in our 2014 Highlander as Bluetooth connectivity and navigation were non-functional. The repair/update were completed in a timely fashion. The ability of my wife to drop-off the vehicle and be driven to her job at Lakes Region General Hospital are a major reason for our using Irwin. More
Great Experience, relaxed and easy going Geoff Cunningham was the first person to offer to help me at Irwin Automotive in Laconia. Unfortunately, the car I wanted to see had recently been sol Geoff Cunningham was the first person to offer to help me at Irwin Automotive in Laconia. Unfortunately, the car I wanted to see had recently been sold, but he quickly showed me a few others of the same model in my price range to choose from. He kept the potentially stressful experience relaxed and easy. When I decided to head for home to think about my options, he was patient and did not press. Geoff is very knowledgeable about the cars that he sells, and I felt comfortable purchasing my car through him. When I came back later to pick up my vehicle, he unexpectedly took the time to sync my phone, set my home address in the navigation app, and walk me through the rest of the setup and use of the Etune system. I am very happy with my purchase and my experience. I highly recommend Geoff and Irwin Automotive Group to anyone looking for a new or used vehicle. More
Misrepresented When customers come to your website to search for inventory you should not be showing$27.000 vehicles when expressing $ 39.000 price tags misrepresent When customers come to your website to search for inventory you should not be showing$27.000 vehicles when expressing $ 39.000 price tags misrepresented. More
Lots of models to choose from! We had looked at Toyota Rav4 at other dealerships so we had an idea of what we were looking for. When it was time to trade Irwin Toyota gave us a fai We had looked at Toyota Rav4 at other dealerships so we had an idea of what we were looking for. When it was time to trade Irwin Toyota gave us a fair trade in value along with a discount on a 2018 model that local dealerships couldn't match. Howard Cullen helped us finalize details such as what color and add-ons we were looking for. Irwin Toyota is absolutely a 'must' when you are ready for a new vehicle. More
Great experience! Everything went as expected. I drove new vehicle. Several things where explained to me and my phone was paired with truck before I left dealership. Th Everything went as expected. I drove new vehicle. Several things where explained to me and my phone was paired with truck before I left dealership. The amount off the vehicle was exactly what I was told. Got very good value for my trade. Highly recommend this dealership and Especially The sales person Josh. Beachum. More
New 4 Runner Extremely courteous sales staff. One of the salesman (not involved with my sale) observed my wife by the popcorn machine were the pickings were slim. Extremely courteous sales staff. One of the salesman (not involved with my sale) observed my wife by the popcorn machine were the pickings were slim. He immediately came over and started a new batch and tracked down my wife when it was done. More