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Irwin Toyota
Laconia, NH
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Very Happy We found a Rav4 2013 limited on line which is what we have been looking for. We called about it, talked to Bob Travers & he was more than happy to tel We found a Rav4 2013 limited on line which is what we have been looking for. We called about it, talked to Bob Travers & he was more than happy to tell us everything he could about this car. We said we would be able to come to the dealership the next day, & he said he would have it ready for us to look at. We had a 3 HR trip & when we got there he was waiting for us let us try it out right away & then talk things over when we got back. It was everything he said it was, we asked him a few more questions, decided that he was giving us an excellent deal as well as a fair trade in on our "08 Rav. He helped us with the financial parts & we were very satisfied. We drove home in our new car which we love & Bob had made it so easy for us. Thank You for all of your help. Verney More
Quick and easy My salesman Howard Cullen made the deal great! Got me the car I wanted even though it wasn't in stock and helped with all the little details. My salesman Howard Cullen made the deal great! Got me the car I wanted even though it wasn't in stock and helped with all the little details. More
Excellent Service Irwin has always given me excellent service in the ten years I have taken my car there. My 110,00 mile service was no exception. Ed Wheaton explai Irwin has always given me excellent service in the ten years I have taken my car there. My 110,00 mile service was no exception. Ed Wheaton explained everything clearly and took the time to answer my questions thoroughly. More
worst car buying experience ive ever had I called about a camry on Tuesday and told them I wanted it and would be there thurs at 11.I got an email from isiah Anderson saying that the car woul I called about a camry on Tuesday and told them I wanted it and would be there thurs at 11.I got an email from isiah Anderson saying that the car would be gassed up and a card on the windshield would have my name on it .and al faro general sales manager checked in on me.When I arrived thur at 11 I was told they sold the car but they would be willing to sell me another one that was "only"$1000 more.The only reason I gave them 1 star is because I wasn't able to give 0 More
Very pleased!! Ben Flagg was awsome to work with . I would recommend him highly. He was very friendly,I would go back to him to buy another car. Ben Flagg was awsome to work with . I would recommend him highly. He was very friendly,I would go back to him to buy another car. More
Amazing Service with a smile! Service Dept. goes above and beyond no matter whether you have basic service or items of more concern. They work with you to make sure your service n Service Dept. goes above and beyond no matter whether you have basic service or items of more concern. They work with you to make sure your service needs are met and you drive away knowing you and your vehicle are safe to be on the road together. Thank you Ed W! More
They don’t care We went here for a car Our salesman never checked to make sure it was ready . Too busy to care There were no books in the glove compartment and no We went here for a car Our salesman never checked to make sure it was ready . Too busy to care There were no books in the glove compartment and no Mats. Nobody showed us how to use anything When we complained to the salesgirl she was rude Very tempted to return the car what else hasn’t been looked at Won’t go here anymore More
go see Glenn Buehl Glenn Buehl was the first salesman I met when I first walked in he had some papers in his hand and looked like he was on a mission to go somewhere in Glenn Buehl was the first salesman I met when I first walked in he had some papers in his hand and looked like he was on a mission to go somewhere in a hurry, he told me to hang on he would be right with me.....to my surprise he started to walk to his destination and turned around and said to me this stuff can wait. He helped me without pressure and was upfront on all aspects of the vehicle, he had good knowledge of the vehicle. More
No Baloney I purchased a CPO Toyota Avalon from Irwin Motors in Laconia, NH. The encounter with the sales department was straight forward, informative, reasonab I purchased a CPO Toyota Avalon from Irwin Motors in Laconia, NH. The encounter with the sales department was straight forward, informative, reasonable, and without undue pressure. It was well organized and I could see that customers were being handled in a courteous manner. Bob Travers was our salesman. He did a great job getting the information to us that we needed, and then getting the vehicle to us once a decision was made. More
Strong recommendation - Scott Hayward Scott provided exactly the guidance and assistance I needed in selecting a pickup truck. I had already searched Irwin's Used inventory and had picked Scott provided exactly the guidance and assistance I needed in selecting a pickup truck. I had already searched Irwin's Used inventory and had picked out a truck to test drive. Scott mentioned another truck and since I was not a fan of larger trucks, I decided to give it a test drive and then test the one I had really come to check out. The experience was better than I had expected and when I returned to test the other truck, as soon as I sat behind the wheel, I knew I did not need a test drive to compare it with the one I had just returned - the one Scott had put me onto. Bottom line is I chose the larger truck the Scott had recommended. He made the rest of the transaction painless, and everything was easily processed. I appreciate Scott's professional demeanor, which is enhanced by his conversational approach. I'd buy from him again. As for Irwin - I have little experience and no significant service history, so I refrain from rating those factors.. I never grant a dealer 5 stars on price because I am confident their business model and my buying model are at odds, so I am never overly enthusiastic about the cost of motorcars...but I have purchased my last two vehicles from this dealer.... More