Irwin Toyota

Excellent service Scott k was very helpful, thankyou!!! Service team was very prompt getting to my car, was checked thoroughly and timely. Very pleasent experience as Scott k was very helpful, thankyou!!! Service team was very prompt getting to my car, was checked thoroughly and timely. Very pleasent experience as always. More

Seamless transaction Found a CPO Highlander online at Irwin. Tom Whitney in sales and Josh Frazier in finance were very easy to work with--personable, knowledgeable, and Found a CPO Highlander online at Irwin. Tom Whitney in sales and Josh Frazier in finance were very easy to work with--personable, knowledgeable, and pleasant. The car was well prepped. Tom accompanied us on our test drive and was interesting to talk with (he's 4th generation Navy!). When we decided to buy the car, Josh in finance even skipped the extended warranty sales pitch when we told him up front we weren't interested (it's our eighth Toyota, so we know about reliability). I do have a caveat: online car shopping makes things so much easier. No longer does one wander into a dealership wondering if he's about to get hosed. You already have the car description, it's condition, history, and what it's worth. This makes for a much more pleasant and non-confrontational relationship between the customer and dealership in my opinion. So if you're a nice guy like Tom, it's a slam dunk, or at least it was for us. More

Excellent Customer Service Ben Flagg and Josh Glazier we're so easy to work with, personable, and extremely helpful. Even staying past closing time to make sure I drove off in m Ben Flagg and Josh Glazier we're so easy to work with, personable, and extremely helpful. Even staying past closing time to make sure I drove off in my new Rav4 that night. The customer service provided from these two made me feel comfortable with the usually stressful car buying process. More

40K service As alway, accurate and friendly service The only one thing this visit, which was unusual for Irwin, is they initially checked out my vehicle to someo As alway, accurate and friendly service The only one thing this visit, which was unusual for Irwin, is they initially checked out my vehicle to someone else. Thank you. More

Best Customer Service !!! I am in good hands at Irwin! Customer Service at front desk is Superb with Bob Abbott! One time he wouldn’t let me leave because my car wasn’t safe I am in good hands at Irwin! Customer Service at front desk is Superb with Bob Abbott! One time he wouldn’t let me leave because my car wasn’t safe and I was so grateful to him! More

Pleasant experience Kristina Cassidy and Erik Faro were easy to work with. After settling on a price using an auto buying program online, Erik was able to get the vehicle Kristina Cassidy and Erik Faro were easy to work with. After settling on a price using an auto buying program online, Erik was able to get the vehicle I wanted transferred from another dealer at a price that nobody could beat. The process was simple and when I walked in to fill out paperwork, everything was organized ahead of time. There were no surprises when it came time to shake hands and the process was straightforward. I would recommend to a friend or family member. More

Sienna Purchase I found the best possible pricing online and made an appointment. I was passed to Tom Whitney in sales. In less than 24 hours I completed a test drive I found the best possible pricing online and made an appointment. I was passed to Tom Whitney in sales. In less than 24 hours I completed a test drive, completed my trade and drove away with a positive feeling about my experience. Tom was thorough, efficient, honest. Amazing touch....he had replacement velcro for my EZ Pass. Like most folks, buying a car is a "dreaded transaction"....not this time! More

service They are all very pleasant and upbeat and very nice they always explain everything to me if there is a question about my car thank you for everything They are all very pleasant and upbeat and very nice they always explain everything to me if there is a question about my car thank you for everything More

True professionals!! I’m still impressed by how well Glen B. and the guys worked with each other to get me the deal I was looking for ! Solid Team !! I’m still impressed by how well Glen B. and the guys worked with each other to get me the deal I was looking for ! Solid Team !! More

Great service Fast and accurate service. Called ahead for an appointment when I arrived everything was ready. I just dropped off the keys and I was on my way. No wa Fast and accurate service. Called ahead for an appointment when I arrived everything was ready. I just dropped off the keys and I was on my way. No waiting or further explanation. Saved me a bunch of time. Thanks Bob More