Irwin Toyota
Laconia, NH
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Best Car Buying Experience Ever! Can't say enough about the Irwin Auto Group as a dealership, and Scott Hayward in particular who was our sales associate. We wanted a used Prius in n Can't say enough about the Irwin Auto Group as a dealership, and Scott Hayward in particular who was our sales associate. We wanted a used Prius in nice condition, with low mileage, that was well priced - not an easy find! And, we were the unenviable position of having to get a car right away. To make matters even more complicated, we live over two hours from the dealership, so we needed to be assured the car we coming to get was accurately represented - and it was - a total cream puff!!! Scott also made sure that everything was pulled together to make the sale happen smoothly, so we could be on our way as quickly as possible. We definitely will be getting our next car at Irwin!!! Their huge selection, no nonsense/customer centered approach make it the go to dealership in northern New England. More
Rotate tires and recall My work was done quickly and well. The mechanic spoke to me about a dangling chain front spare which is normal . The job was completed in half the ti My work was done quickly and well. The mechanic spoke to me about a dangling chain front spare which is normal . The job was completed in half the time. Bob Abbott was very helpful and professional More
Extremely satisfied customer I was hesitant to even inquire about purchasing a new vehicle due to my attempts to rebuild my credit and mist dealerships look at your score and turn I was hesitant to even inquire about purchasing a new vehicle due to my attempts to rebuild my credit and mist dealerships look at your score and turn you away if it doesn’t meet the criteria! That’s not the case with my buying experience Dana and Josh took my information and my personal situation and I ended up with the car I wanted and an awesome financial deal! It was easy, satisfying and effortless! Thank you both for a great buying experience! You have gained a loyal customer! More
Quick painless experience I walked in on a busy Saturday and was immediately greeted by Scott Hayward. I showed him the truck I wanted and mentioned the advertised price. He im I walked in on a busy Saturday and was immediately greeted by Scott Hayward. I showed him the truck I wanted and mentioned the advertised price. He immediately came back and said I can get the truck for the price that was advertised. I was pleasently suprised to not have to haggle at all! Scott got right down to business and processed me very quickly. I had never leased or bought a car before so I am thankful for Scott, he is a stand up salesman and provided a quick enjoyable car buying experience. I will recommend Irwin Toyota and mention Scott Hayward by name to anybody who is looking to buy. Couldn't be happier with my 2019 Tacoma. Thanks to all my friends at Irwin Toyota! More
Quick, effective service We had some serious issues with the front end of our 2008 Highlander. Irwin Laconia was able to diagnose and fix the problem quickly - we have the ca We had some serious issues with the front end of our 2008 Highlander. Irwin Laconia was able to diagnose and fix the problem quickly - we have the car back in two days. Handles like new. More
Very positive Extremely easy car buying experience Courteous helpful staff Will be a repeat customer when the time comes. I used to dread shopping for new cars, Extremely easy car buying experience Courteous helpful staff Will be a repeat customer when the time comes. I used to dread shopping for new cars, but not any more. More
It was great. I was very happy with my experience here. When I called ahead I was given good advice on what to have with me when I got there. And everything was jus I was very happy with my experience here. When I called ahead I was given good advice on what to have with me when I got there. And everything was just smooth and easy. More
Among the finest. Bob Travers was superlative. He informed us of all options and suggested several Toyotas for our review and selection. He handled the transaction in a Bob Travers was superlative. He informed us of all options and suggested several Toyotas for our review and selection. He handled the transaction in a very pleasing manner showing outstanding customer care, knowledge of the vehicle and the processing of documents. An excellent car purchase experience. Thank you Irwin Toyota. More
Live in MA - worth the drive to NH I purchased a used Tacoma after a lengthy search for the right vehicle. Laconia is a 1.5 hour drive for me so the quality of my interaction with the I purchased a used Tacoma after a lengthy search for the right vehicle. Laconia is a 1.5 hour drive for me so the quality of my interaction with the dealer had to be first rate from the first contact to the potential point of purchase. I was not disappointed. The vehicle was there to test drive as promised, my sales person Howard Cullen was knowledgeable and professional, and the negotiation and final price were reasonable. I did not experience the usual high sales pressure tactics at the time of purchase (eg to use their financing). Just so you know, I did not have a trade-in so can’t comment on that. More
Perfect Purchasing experience! They had multiple cars to choose from. We looked at them, got a great price on the one we wanted, and was all done in 2 hours. We were working with Bo They had multiple cars to choose from. We looked at them, got a great price on the one we wanted, and was all done in 2 hours. We were working with Bob Travers, he is the best! More