Irwin Toyota
Laconia, NH
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Great service My Toyota recently broke down. It was towed to Irwin Toyota. I approached the service desk and was greeted by Bob Abbott. He arranged for my car to be My Toyota recently broke down. It was towed to Irwin Toyota. I approached the service desk and was greeted by Bob Abbott. He arranged for my car to be evaluated right away and kept me up to date on the evaluation. Bob explained everything to my satisfaction. He was extremely helpful, prompt, and efficient. I called him a day or two after the visit and again he was friendly and took time to answer my questions. His service was outstanding. More
It is a pleasure to take my old pick up in to Irwin service. The check in process is quick, they go over everything that is in my trucks history and review what is to be done that day. A comfortable service. The check in process is quick, they go over everything that is in my trucks history and review what is to be done that day. A comfortable waiting room, I have a desk, internet plug in , provisions and a quiet place to work. Sometimes I even stay after the work is done!! It doesn’t get any better than this. Good job Irwin and congratulations on your wonderful staff! More
was confused with the time given I had a recall on software and it was a 3 hour , which they had told me when I called for the appointment which was fine as I had a way to go off shop I had a recall on software and it was a 3 hour , which they had told me when I called for the appointment which was fine as I had a way to go off shopping but when I got there the man behind the counter said it would only be an hour, so I only went to Gilford instead of Tillton outlets came back in an hour said would be another hour , to make this story short was 3 hours as was told in beginning More
My experience with Irwin Toyota What a pleasure it was meeting with you today and going out for the test drive and talking. What such a pleasure it was to just sit down, chill and What a pleasure it was meeting with you today and going out for the test drive and talking. What such a pleasure it was to just sit down, chill and relax and to feel no pressure and no haggling. Josh was so cool too, again, he didnt pressure me into picking a certain option. Such a difference experience from when I went to another dealer first.I am so glad that I waited and didnt succumb to the pressure they were putting on me and I was able to find a car that I really love and a dealer was just as a good as the car I was buying if not better. Tom was awesome. Front the very first handshake I could tell that I was in the right place. Tom made me feel so welcomed from the beginning and was very thorough when doing all the paperwork and during the test drive I can’t say enough about my visit yesterday and the experience Thanks Irwin for your service and no hassle environment More
Great Team of People at Irwin Toyota!! Thanks! I had stopped by a few times over the last year to check about different vehicles and at no time did I feel pressured to buy anything. Tom Wh Thanks! I had stopped by a few times over the last year to check about different vehicles and at no time did I feel pressured to buy anything. Tom Whitney assisted me during a couple of those vehicle checks and he was outstanding to work with. I ended up buying a wonderful used truck and the service team thoroughly checked the vehicle and did what needed to be done to get me on the road. Thank you again Tom Whitney! See you next time I need to buy a vehicle, Kristen More
Craig Lachapelle and the Irwin team are amazing I recently had the pleasure of purchasing a vehicle from Irwin, my wife and I had some very specific parameters to fulfill; having not bought a car in I recently had the pleasure of purchasing a vehicle from Irwin, my wife and I had some very specific parameters to fulfill; having not bought a car in over 6 years we thought it would be a tedious process draining our energy through endless negotiations. Fortunately, we had the pleasure of dealing with Craig LaChapelle, he found us a beautiful vehicle that met our needs and within 2 hours we were on our way. Craig and Irwin care about people and the product they offer. I recommend when you have the need to purchase a vehicle go there first! Ask for Craig LaChapelle, the best salesmen I ever dealt with in over 40 years of buying cars. More
Service Took my Toyota SR5 in for a service and inspection to Irwin Toyota on 11/29/19. Excellent time and great service. I have never been disappointed with Took my Toyota SR5 in for a service and inspection to Irwin Toyota on 11/29/19. Excellent time and great service. I have never been disappointed with their service. More
Had my 2018 Tocoma in for inspection and a recall. Work was completed in record time then was was quoted when making the appointment. My only issue never any place to park. was completed in record time then was was quoted when making the appointment. My only issue never any place to park. More