Irwin Toyota
Laconia, NH
Filter Reviews by Keyword
By Type
Showing 1,491 reviews
Great experience working with Zach Land to purchase our new car. He was knowledgeable, professional, and all around easy to work with. We went in to test drive a used and new vehicle. He was flexible in hi new car. He was knowledgeable, professional, and all around easy to work with. We went in to test drive a used and new vehicle. He was flexible in his availability and when we showed up the two cars of interest were lined up and ready for us. He really let us take the lead and knew the answers to all of our questions. We did not feel pressured or overwhelmed, which is saying a lot as we are easily overwhelmed and were overall dreading the car buying experience. Zach was respectful of our time and budget, and was upfront with expectation setting. Thank you, we truly could not have asked for a better experience! More
I made a oil change appointment before driving to Virgina. I was under the impression I had life time oil change. I was mistaken but they gave me a free oil change anyway. Very happy thank you. Virgina. I was under the impression I had life time oil change. I was mistaken but they gave me a free oil change anyway. Very happy thank you. More
We worked with Howard Cullen on a lease vehicle. He was very helpful and knowledgeable with all the features on our 2021 Highlander and took the time to go over each one with us. Great experience. very helpful and knowledgeable with all the features on our 2021 Highlander and took the time to go over each one with us. Great experience. More
Absolute Best dealership ever! Bob Cote from service dept is always a pleasure to talk to, and always great service on our vehicles. And Joe (salesman), was Absolutely Wonderful. We bought two vehicles from is always a pleasure to talk to, and always great service on our vehicles. And Joe (salesman), was Absolutely Wonderful. We bought two vehicles from him. More
Ed Withrow, service advisor, greeted me respectfully and in a friendly manner. He answered all questions with extensive information. Terrific experience! I'll be back. in a friendly manner. He answered all questions with extensive information. Terrific experience! I'll be back. More
Exceptional and courteous serviceMechanic, Jim Blood, Exceptional and courteous service Mechanic, Jim Blood, was very knowledgeable, respectful and thorough in his explanation of the issues with my truck Exceptional and courteous service Mechanic, Jim Blood, was very knowledgeable, respectful and thorough in his explanation of the issues with my truck. After service the truck rode like a dream. Thank you. More
Andrew Neville went above and beyond to get me what I needed for a vehicle in a rather difficult and unusual situation. I had some negative experiences with this dealership in the past and he along with needed for a vehicle in a rather difficult and unusual situation. I had some negative experiences with this dealership in the past and he along with sales manager Al Faro have completely change the way I feel about Irwin. I will be a returning customer. More