Irwin Toyota
Laconia, NH
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We brought our car, 2019 Rogue, in for repairs after an accident. When we picked it up we questioned a few new blemishes, a fender that wasn't put on securely and a new issue we were having with our hood accident. When we picked it up we questioned a few new blemishes, a fender that wasn't put on securely and a new issue we were having with our hood closing properly. we did contact, more than once, and still nothing. We will have to put in a new claim, when we can afford it, to have the issues repaired. I have dealt with Irving for numerous years and will not return there after this. People used to take pride in work but apparently no longer. More
On Sept. 13, 2021 our car was serviced for state inspection, oil change and multi-point check. Our appointment was scheduled quickly and on the day of the appointment check in was, answered all our inspection, oil change and multi-point check. Our appointment was scheduled quickly and on the day of the appointment check in was, answered all our questions and texted updates. It took as long as predicted and everything we asked to be done was completed. The charge was reasonable. I also appreciated that the employees at the desk were wearing a mask. I refer to this automotive service offered by Irwin's as Laconia Quick and Easy Lane. Barb More
As always, service for my car was done quickly. Staff at Irwin Toyota has their act together. I've been a customer since 1984! Thanks for another great experience. Irwin Toyota has their act together. I've been a customer since 1984! Thanks for another great experience. More
Great experience working with Zach Land to purchase our new car. He was knowledgeable, professional, and all around easy to work with. We went in to test drive a used and new vehicle. He was flexible in hi new car. He was knowledgeable, professional, and all around easy to work with. We went in to test drive a used and new vehicle. He was flexible in his availability and when we showed up the two cars of interest were lined up and ready for us. He really let us take the lead and knew the answers to all of our questions. We did not feel pressured or overwhelmed, which is saying a lot as we are easily overwhelmed and were overall dreading the car buying experience. Zach was respectful of our time and budget, and was upfront with expectation setting. Thank you, we truly could not have asked for a better experience! More