Irwin Toyota

I have been a customer at Irwin's for about 10 years. My first dealing with Irwin was when I leased a Toyota camry. Four years later, I went to them to purchase a 2003 Toyato camry. I still own the 2003 Toy first dealing with Irwin was when I leased a Toyota camry. Four years later, I went to them to purchase a 2003 Toyato camry. I still own the 2003 Toyata and have had all my services (on both cars) through Irwin. I never have a problem with setting up an appointment and I am always greeted with a smile when I bring my car in for service. The mechanics are always ready to answer any questions that I may have. And I have never had to bring my car back after it has been serviced. It is always done right the first time. This gives me confidence and that is worth everything. I have recommended Irwins to my friends and would recommend them to any one else. More

My experiance at Irwin Toyota was a very good one and I will be back when the time comes to purchase again. The negotiations with my trade went well and their pricing and information about the new vehicle will be back when the time comes to purchase again. The negotiations with my trade went well and their pricing and information about the new vehicle also went well. The staff was knowlegable and freindly. I had my mind set on a fairly basic truck but as the salesman showed me the features learned that I could get a truck with many more options for only a small increase in the price. I stopped in to the showroom late morning and about 4 hours later I left with my new vehicle and felt as though I had gotten a fair deal, it seems that is hard to do these days but it was easy at Irwin. More

past experience for last 10+ years. have purchased or leased 5 vehicles and have never had a bad ewxperience upon completion of needed work.any problems were dealt with honestly and fairly. employees are leased 5 vehicles and have never had a bad ewxperience upon completion of needed work.any problems were dealt with honestly and fairly. employees are always friendly and environment is clean including restrooms. More

I live 79 miles from Irwin, yet I go there for all my services--including most of my oil changes--because I trust this dealership to do repairs that I don't have to second guess or worry about. Recently, services--including most of my oil changes--because I trust this dealership to do repairs that I don't have to second guess or worry about. Recently, while driving, two of my indicator lights came on. I called the dealer. They gave me two common reasons this occurs and told me how to check to ensure that I didn't waste a trip for nothing. When neither of those solutions worked, they squeezed my service into their schedule and got me right in. They also assured me that my car was not dangerous to drive and that driving would not harm the engine. Once there, they diagnosed the problem immediately (a faulty thermostat) and repaired it. The diagnosis, repair, and an oil change and inspection only took three hours. In addition, Irwin has a loyalty program that allows customers to accrue dollar credit for repair work. On my last visit, I was able to deduct the $52. credit I had accrued from the cost of the work. (This is infinitely better in the current economy than giving me a gas card or a box of donuts, or, as some dealers do, credit toward the purchase of another car. I also received a coupon for a free car wash right up the street. The waiting room at the dealership is large, with a lot of chairs, free coffee (although tea would be a nice addition), snacks in a vending machine, and a large television. There is also a large table, which if unoccupied, is good for those with laptops or paperwork to do. The only thing missing are a few small side tables to rest beverages, papers, and work in progress on. I have always been satisfied with this dealership and have never had to bring my car back to complain about a repair or the condition of the car when I got it back. More

We have purchased our last five vehicles from Irwins and are all pleased with the sale and service experience. It is nice to go to a dealership and not be treated as just a number. The employees are always are all pleased with the sale and service experience. It is nice to go to a dealership and not be treated as just a number. The employees are always willing to listen, help out, and take the extra time to resolve any issues. Irwins is lucky to have the quality of employees that they have working for them. More

I went to Irwin Toyota because my rear wiper was severely out of line. I didnt have an appointment but took the chance that someone would be able to help me. I was right. I told the agent what my problem was out of line. I didnt have an appointment but took the chance that someone would be able to help me. I was right. I told the agent what my problem was and within 15 minutes they had my Sienna in the garage and were correcting the problem. I also told them that I wanted new wiper blades on the front and back. Less than 20 minutes later my van was ready. An agent came out to get me and I was writing out a check and he said you wont need that. I checked your advantage points and there was enough to cover the charge so you're all set to go. This is why I buy all my cars at Irwin's. The cars are great and the service is even better. They do whatever they have to to insure you are satisfied. Even without a scheduled appointment they still treated me as though I did have one. Thank you. More

The service staff is very knowledgeable and accommodating and always willing to go the extra mile to be sure you're satisfied and pleased with the results. It's nice having someone to offer transportation t and always willing to go the extra mile to be sure you're satisfied and pleased with the results. It's nice having someone to offer transportation to and from work while your car is being serviced, and the gentlemen who provide the transportation are always efficient and friendly. Everyone provides first rate service. More

Our local GMC dealership retired from Plymouth, NH. Purchased '08 Tacoma and servicing our other vehicle as well now through Irwin. Had one of the original Tundra's from Irwin and aware of the dependa Purchased '08 Tacoma and servicing our other vehicle as well now through Irwin. Had one of the original Tundra's from Irwin and aware of the dependability provided. Was looking for service dept. with courtesy, flexibility and mechanic expertise and as mentioned dependability. Feel we have found it with Irwin. Our Tacoma purchase was handled in respect to our function and needs without any type of sales hype but willing to go above and beyond as much as possible in what we feel is a genuine and professional manner. Kudos to Irwin. More

Over the years I have owned several Toyota vehicles. When I was looking for another car I automatically went to the Irwin Toyota dealership for the specific reason because of their Service. They are al When I was looking for another car I automatically went to the Irwin Toyota dealership for the specific reason because of their Service. They are always curtious and let you know just what is needed at the present time or in the near future. They will give you the cost of any repair before any work is done. I would recomment this dealership to anyone. More

Toyota recently repurchased my '02 Tacoma due to a catastrophic frame rust problem. The folks at Irwin Motors were very helpful throughout the process, so much so that I purchased a new RAV4 from the catastrophic frame rust problem. The folks at Irwin Motors were very helpful throughout the process, so much so that I purchased a new RAV4 from them without hesitation. Salesman David Nims actually suggested that the Base model with options might be better suited to us (senior citizens) than the Sport model that I was originally interested in, and he was absolutely right. I have historically been quite cynical regarding automobile dealers, but this purchase experience erased any apprehension. David and Betty Ballantyne were very pleasant to deal with, and I came away not only satisfied, but also very well pleased with my new RAV4 - it should be called a "Really Awesome Vehicle"! I would not hesitate to recommend Toyota and, in particular, Irwin Toyota to anyone! More