Irwin Toyota
Laconia, NH
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Irwin Toyota is about as good as it gets for conscientious, dependable, and courteous service! The primary prerequisite for this level of satisfaction is trust. Irwin has my trust! It is such conscientious, dependable, and courteous service! The primary prerequisite for this level of satisfaction is trust. Irwin has my trust! It is such a relief to know that I will be served with integrity and honestly instead of being "sold up" to services that I really don't need. Whenever the subject of Auto service comes up, or even a discussion of quality customer service in general, I frequently offer unsolicited recommendations to friends and associates, telling people how good Irwin Toyota is. Customer Service at this level is rare. It deserves to be recognized and rewarded! More
This was a very pleasant buying experience for someone who really dislikes the automobile buying experience. I was treated fairly and without being "hustled". It was good enough that I went back a leased who really dislikes the automobile buying experience. I was treated fairly and without being "hustled". It was good enough that I went back a leased a new Camry for my wife the following week after purchasing my RAV4. More
Irwin Motors has always, I have been dealing with them for 30+years, gone out of their way to do business in a fair and friendly manner. I have purchased 3 cars from them, a Thunderbird, Taurus and a Priu for 30+years, gone out of their way to do business in a fair and friendly manner. I have purchased 3 cars from them, a Thunderbird, Taurus and a Prius, and have always had fast and curteous service. I recently brought my daughter in to purchase a new Prius. She had a trade in that was is an upside down equity position since it was a gas guzzler. The staff at Irwins worked for 4 hours to see that the numbers "worked" and that financing could be worked out in a time of little or no credit. I would rate them 5 out of 4 stars for excellence. More
We and our family have purchased many vehicles through the years at Irwin Motors and have always had a very positive experience. The sales people are polite, helpful and have a good knowledge of the vario the years at Irwin Motors and have always had a very positive experience. The sales people are polite, helpful and have a good knowledge of the various vehicles they sell. The vehicles we have owned have been reliable and have received expert service at Irwins as well. We do not hesitate to recommend Irwins to our friends and family. More
In the early to mid nineties, I bought three vehicles from Irwin Toyota. During the intervening years, I bought ,via family connections, two vehicles from other dealedships. Somewhat disenchanted, in 2 from Irwin Toyota. During the intervening years, I bought ,via family connections, two vehicles from other dealedships. Somewhat disenchanted, in 2007 I traded my GMC Canyon for another Tacoma within a year or so of the GMC's purchase; something I'd never done before. I returned to "The IRWIN Zone" for this latter trade. In three score plus seventeen years experience, my greatest satisfaction with automotive sales and service has been through the Irwin Motors dealership and Toyota ownership ! More
The salesman (Glenn) was extremely knowledgeable about all the cars he sells, as well as about some of the competition. He answered all my questions well, and made a major effort to ensure I received all all the cars he sells, as well as about some of the competition. He answered all my questions well, and made a major effort to ensure I received all rebates, gimmicks, and fair trade-in value for the 2nd car I purchased from him. Service (Ron) knows cars and how they should be serviced more completely than even the owners manual. I've never seen a dealer staff so professional, and I've been buying cars for 48 years. More
Given my experience to date with the purchase and routine servicing of my 2008 toyota prius, i would highly recommend Irwin Motors. The people are knowledgeable, personable, and polite. They help educate the servicing of my 2008 toyota prius, i would highly recommend Irwin Motors. The people are knowledgeable, personable, and polite. They help educate the buyer with problem solving options rather than give the buyer a headache. The service department is the tops! The service consultants are freindly, knowledgeable, and are quick to help you. There is a courtesy shuttle available to help those lucky enough who work in the area. The waiting room is pleasant and clean. You are telephoned after you vehicle is ready. Payment is easy and fast. Manufacturer and/or dealer service specials coupons help ease payment. Quite frankly, it has all been a very positive experience. Without hesitation i recommend Irwin Motors. More
I have dealt with Irwin Toyota in purchasing a new (past) and a used car (present) - I have found that the sales and service have been above average - My guestions are answered - what really is tops in my and a used car (present) - I have found that the sales and service have been above average - My guestions are answered - what really is tops in my book - they listen and do not talk down to me as a woman. More
I find Irwin Motors to be a very customer focused business. They are always willing to accomodate you for service appointments. They are ready to service your vehicle when you arrive, and have a co business. They are always willing to accomodate you for service appointments. They are ready to service your vehicle when you arrive, and have a comfortable lounge for waiting. The entire Irwin staff is friendly and make you feel welcome. When the service is complete, they explain everything they have done. They even wash your vehicle, or give you a coupon for a car wash if the weather is bad. I rate Irwin A+. More
I really dread purchasing a car but I was really surprised and delighted to deal with Irwin's. It was truly a pleasure not to have the tradional back and forth on price as the best price was given f surprised and delighted to deal with Irwin's. It was truly a pleasure not to have the tradional back and forth on price as the best price was given first. I was completely satisfied with the sales department and also with my salesman, Jared Warren. More