Irwin Toyota
Laconia, NH
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Service Department employees are always courteous,friendly, helpful, and honest,'right up front', with detailed explanations of required work provided both verbally and in writing. Dave Pip courteous,friendly, helpful, and honest,'right up front', with detailed explanations of required work provided both verbally and in writing. Dave Piper is and has always been an extremely helpful service manager. Service technicians have also been friendly and helpful when I ask for additional clarification. Friendly reminders, of periodic auto service needs are sent in writing, right on schedule. I have a '93 Camry and an '02 Highlander, and I always have both Toyotas serviced at Irwin Toyota. They also have a wonderful Owner Protection Program that credits money back toward future service work, and new Tires purchased at Irwin include free rotation with every other oil change! I recommnend Irwin Toyota to anyone considering purchasing a car, new or used, because my experience as both a buyer and a service dept. customer has been very positive. Wayne Bredvik Meredith, NH More
I have been dealing with Irwins since I bought my 2005 Toyota and I am very satisfied. I have found Irwins to be very helpful whenever I need service and they always take me to where ever I need to go wh Toyota and I am very satisfied. I have found Irwins to be very helpful whenever I need service and they always take me to where ever I need to go while I am waiting for my car to be fixed. Everyone that I have dealt with is very helpful. More
My wife and I have been doing business with Irwin Motors for many years and have always been pleased with the quality of their workmanship. We have never had a problem with their service department and they for many years and have always been pleased with the quality of their workmanship. We have never had a problem with their service department and they have always been very friendly and accomodating by driving us to the Laconia Hospital in the morning and picking us up after work. In 2002 we purchased a 2000 Avalon from Irwin and with the help of Irwin's service department it is still running like new at 120,000 miles. More
Always met by friendly, efficient personnel and the work is done in a timely manner. Waiting room always has fresh coffee and newspapers. A gentleman always shows me the paperwork and explains whateve is done in a timely manner. Waiting room always has fresh coffee and newspapers. A gentleman always shows me the paperwork and explains whatever work that was done. The girl who collects the money is especially nice. More
Irwin Motors takes the time to deal with the challenges of the auto business. They listen to your comments,concerns etc. and take appropriate action. The public would be well advised to buy their vehicle of the auto business. They listen to your comments,concerns etc. and take appropriate action. The public would be well advised to buy their vehicle from Irwin and return for necessary service. They won't be disappointed. More
I highly recommend this dealer. The sales person was I highly recommend this dealer. The sales person was very professional, knowledgeable and extremely organized. Not very pushy but at the same time w I highly recommend this dealer. The sales person was very professional, knowledgeable and extremely organized. Not very pushy but at the same time was very enthusiastic. If you do not like to haggle and deal with sophisticated sales people then this is the place for you. The price offered was also good. We had a very pleasant shopping experience. More
I love Irwin Motors! They are friendly people and really do seem to care about my car and its service. I also like the advantage card as I build up points and they give me discounts plus a free car wash cou do seem to care about my car and its service. I also like the advantage card as I build up points and they give me discounts plus a free car wash coupon. When I take in my "specials" that I received in the mail, they help me figure the best deal on service! More
A friendly, low-pressure environment. My requests have received prompt responses, and throughout, I have been treated like a person. Not as a sale to be won. I appreciated the courtesy and humanity of t received prompt responses, and throughout, I have been treated like a person. Not as a sale to be won. I appreciated the courtesy and humanity of the interaction thus far and certainly would not hesitate to recommend Irwin to my friends and family. More
Excellent response to a request for an early morning short notice appointment for routine service @35,000miles. vehicle taken in on time and delivered with ALL requested work completed before anticipate short notice appointment for routine service @35,000miles. vehicle taken in on time and delivered with ALL requested work completed before anticipated time. Service tech did keep me up to date as work progressed and spent time explaining all service findings when work was complete. Service waiting area was clean and had considerable reading material to pass time of day. An excellent exhibitioin of superior customer service by all associated with the dealership. More
The Irwin Team takes the action step from the time you step into the shop until your work has been completed and you have paid up and are on your way. They advise you every step of the way as to what is t step into the shop until your work has been completed and you have paid up and are on your way. They advise you every step of the way as to what is transpiring with your vehicle in the service area. It is a family oriented envoirment and each client/customer is treated as family and made welcome. Pride and Performance are constantly being exhibited by the Irwin Group staff. In this day and age it is a rarity to have a stand out dealership such as The Irwin Zone where being open, honest and fairness in pricing abound. IRWIN is the Top Gun amongst the crowded field of auto dealers throughout the car markets of NH and beyond and that is why we do our business with them. The Irwin Group accomplishments are in the service sector with the public and in the way they deliver the auto purchase experience to the State of NH residents and Northeast communities. Thank you to the Irwin Zone employees and management for providing a great business experience to the State of New Hampshire. Many folks in our town of Sandwich NH use the Irwin team for all of their automotive needs. Y'all are the Best of the Best. More