Irwin Toyota
Laconia, NH
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The Irwin Team takes the action step from the time you step into the shop until your work has been completed and you have paid up and are on your way. They advise you every step of the way as to what is t step into the shop until your work has been completed and you have paid up and are on your way. They advise you every step of the way as to what is transpiring with your vehicle in the service area. It is a family oriented envoirment and each client/customer is treated as family and made welcome. Pride and Performance are constantly being exhibited by the Irwin Group staff. In this day and age it is a rarity to have a stand out dealership such as The Irwin Zone where being open, honest and fairness in pricing abound. IRWIN is the Top Gun amongst the crowded field of auto dealers throughout the car markets of NH and beyond and that is why we do our business with them. The Irwin Group accomplishments are in the service sector with the public and in the way they deliver the auto purchase experience to the State of NH residents and Northeast communities. Thank you to the Irwin Zone employees and management for providing a great business experience to the State of New Hampshire. Many folks in our town of Sandwich NH use the Irwin team for all of their automotive needs. Y'all are the Best of the Best. More
we were pleased with Irwin Toyota as they did not push us to buy a car. We told them we were looking at different small cars and were undecided. We came back several times, test drove different cars. We w to buy a car. We told them we were looking at different small cars and were undecided. We came back several times, test drove different cars. We were undecided between the Pontiac Vibe and Toyota Matrix. The Dealership at Irwin's made the difference. They were the most helpful, honest and I felt very comfortable buying my vehicle. Other dealerships were too pushy and demanded that we had to make a decision right away. I certainly will buy another car from Irwin's. More
Staff is friendly, accommodating and professional, from courtesy car driver to service personnel to cashier. Waiting area clean, comfortable with amenities beyond most dealerships (i.e. free wi-fi). Good c courtesy car driver to service personnel to cashier. Waiting area clean, comfortable with amenities beyond most dealerships (i.e. free wi-fi). Good communication, no surprise fees, work completed as promised. More
The gentleman who accepted my car for service was very helpful and took time to ask all the right questions. The two gentlemen who transported me to and from my home were very nice and polite. The service helpful and took time to ask all the right questions. The two gentlemen who transported me to and from my home were very nice and polite. The service didn't take as long as I anticipated and my car was returned to me in great working order. When my car was ready for me, the same gentleman explained some things to me...things that I need to keep an eye on, but he didn't pressure me into more work or to buy anything. The cost was fairly reasonable. More
I have had many experiences with dealership service for past vehicles including Volvos, Dodge Trucks, and Jeep Wranglers. None of the dealership service experiences for those vehicles compares with the pr past vehicles including Volvos, Dodge Trucks, and Jeep Wranglers. None of the dealership service experiences for those vehicles compares with the professionalism, timeliness, and pricing of Irwin. As I have to drive over 50 minutes for service, the staff is always sensitive to the fact that I have to wait for the service and expedites the process as quickly as they can. During the service process, I am also always informed of unanticipated problems that may be found and I am asked if I would like to have them addressed. There are never any suprises. Irwin offers a great service experience, period. More
I have leased 2 Camry's and purchased a 2004 Toyota Solara from this dealership over the past 10 years or so. I keep going back because of the helpful and friendly sales and service personnel and becau Solara from this dealership over the past 10 years or so. I keep going back because of the helpful and friendly sales and service personnel and because of the quality of their product. The Irwin service department is excellent and accommodating of schedules. There are no long waits with appointments available in a reasonable amount of time. I would definitely recommend this dealership to anyone wanting to purchase or lease a car especially a Toyota. More
WOW!, Now this is a change of pace!! This dealer sells WOW!, Now this is a change of pace!! This dealer sells New and Used Ford, Toyota and Scion cars. They treat their customers properly, and no games p WOW!, Now this is a change of pace!! This dealer sells New and Used Ford, Toyota and Scion cars. They treat their customers properly, and no games played here. Service was equally good, and shop updates were applied without having to ask !!! My family has purchased 4 cars here in the last 4 years, all were fair deals, and we have had no problems with any of them. The service department has a courtesy van and does work as agreed. A minor warantee issue on my Camry was taken care of promptly and properly. I'll be back when I need cars or service. More
I have been an Irwin customer for three years and have always been fully satisfied with the service and the staff. I am made to feel important whether I spend $20.00 or $10,000.00. The staff is friendly always been fully satisfied with the service and the staff. I am made to feel important whether I spend $20.00 or $10,000.00. The staff is friendly, efficient and caring. I hope to be an Irwin customer for many years to come. Good job! More
I own a 10 year old Camry and a 5 year old Highlander. Irwin always treats me like I just purchased the mose expensive car on the lot; and have done so for the past five years. I worked in the service ind Irwin always treats me like I just purchased the mose expensive car on the lot; and have done so for the past five years. I worked in the service industry for 45 years and it is apparent the they place a high value on service and attitude in all aspects of the operation from the bookkeeping department to parts and service. Not only is their service and price excellent, they seem to work continuously to keep it that way. I know how much work and attention to detail that takes to maintain their very high standards. More
I purchased my 2008 Prius from the Irwin Zone and have had all my maintenance work done at the Irwin Zone. They do what is requested of them and also bring to my attention any work that may be required. had all my maintenance work done at the Irwin Zone. They do what is requested of them and also bring to my attention any work that may be required. They respond to requests in a very timely manner, phone calls answered by a person, e-mails responded to. Their service waiting room and showroom make their facility first class. Over all I feel that The Irwin Zone is a first class operation. More