![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Irwin Toyota
Laconia, NH
Filter Reviews by Keyword
By Type
Showing 1,477 reviews
I have had bad experiences with several other repair shops about not doing the work right the first time. I once spent about $700 dollars on a repair job that required serious dismantling of the engine shops about not doing the work right the first time. I once spent about $700 dollars on a repair job that required serious dismantling of the engine supposedly because of a camshaft problem. The truck still did not run correctly so I took to my reliable repair man, now deceased, who correctly diagnosed a sticking float. I have had other similiar problems, so when I find a shop that does repairs right the first time, I go back to them. I have a 92 Toyota truck that had brake failure. Took it to a local shop, spent $200 and when I drove it home (5 Miles), I had to replace the brake fluid. Next day I took it to Irwin, spent about $1500 to get it fixed. The brake line had corroded over the gas tank. In removing the tank to replace the line the tank was damaged so a new tank was required. Expensive repair, but necessary work was done not ignored as it was by the other shop. When I get in my vehicles and turn the key I expect them to start and get me safely to where I want to go. No buts, no ifs. With Irwin, I have never been disappointed. When my 02 Tacoma goes in for service if the mechanic notices something that needs replacing, he tells the service manager, the service manager and I have a conference and the repair gets done. More
I have leased two Toyota Highlanders from Irwin motors in the last six years, and plan to purchase a third vehicle from the dealership next month. All contacts have been positive. One minor difficulty with t the last six years, and plan to purchase a third vehicle from the dealership next month. All contacts have been positive. One minor difficulty with the installation of a tow hitch was immediately corrected. I remain a positive, repeat customer. More
This is the third car I have purchased from this dealership. They are friendly, courteous, knowledgable and efficient. There are no games played at this dealership, just honest, straightforward tr dealership. They are friendly, courteous, knowledgable and efficient. There are no games played at this dealership, just honest, straightforward transactions. I also appreciate the fact that there is no "drama" when securing your best price. If they don't sell it, I don't buy it. More
Always prompt courteous service every time. I had a recall along with routine service. They ordered the parts needed for the recall and notified as soon as they were available and set up the appointmen recall along with routine service. They ordered the parts needed for the recall and notified as soon as they were available and set up the appointment immediately. The service was completed well within the time promised. More
Irwin Zone...... Is The "Only" place I've ever bought a Irwin Zone...... Is The "Only" place I've ever bought a NEW truck, That the people treated you as a family member and not just a number ! They take Irwin Zone...... Is The "Only" place I've ever bought a NEW truck, That the people treated you as a family member and not just a number ! They take time to Hear what you want, and not what they want to sell you. I will.... buy All my auto's from them from now on. And Thank-you David Nims ! Brian & Vicki Jones Ossipee, NH More
Great experience buying a used car for my daughter. Buddy was very flexible with his schedule to meet the needs of my crazy family schedule. Everything was efficient and met our expectations. I'm hap Buddy was very flexible with his schedule to meet the needs of my crazy family schedule. Everything was efficient and met our expectations. I'm happy to do business locally and have bought my last 4 cars at Irwin. More
I purchased my 2005 Toyota Prius in November, 2004 from Irwin Motors. At a time when other area dealers were selling the Prius above MSRP or, in one case, on E-Bay, Irwin Motors offered a straight-forward, Irwin Motors. At a time when other area dealers were selling the Prius above MSRP or, in one case, on E-Bay, Irwin Motors offered a straight-forward, no more-no less MSRP price on a car which had a six month waiting list. Never mind that the sales staff were courteous and patient and that he trade-in value offered was fair. Since that time I have had my Prius serviced exclusively by Irwin Motors Service Department. It is easy to make an appointment in person or over the internet, they have always been ready for me and when requested, the dealership makes a rental car available as a loaner. After 136,000 absolutely trouble-free miles they are still a pleasure to deal with and have never tried to sell me on more than I needed. Other amenities, such as a spacious waiting room and public internet access , only serve to make the mundane business of servicing an automobile a positive experience. More
The reason I use Irwin is that the mechanics are well trained and make necessary recommendations for the proper service to keep my Highlander running better and longer. Unlike other "garages whose prices trained and make necessary recommendations for the proper service to keep my Highlander running better and longer. Unlike other "garages whose prices are less, mechanics can't provide the expertise like Irwin. Excellent job. More
I made service appointment for a recently acquired Toyota. I was met promptly by service rep. Service was completed timely,professionally and accurately. This is certainly not always the case with som Toyota. I was met promptly by service rep. Service was completed timely,professionally and accurately. This is certainly not always the case with some other car dealers and their service departments. Many times in the past, service departments do not see problems when the vehicle was under warranty, then after the initial warranty is over, all of a sudden it is time for brakes,rotors etc. I have always found Irwin to be accurate in diagnosing problems and fixing them efficiently. Irwin may be a little high in pricing in sales and service, but Irwin Motors always delivers! More
I can always count on the fact that my vehilce is checked completely at Irwin's. They provide me with any additional information concerning my vehicle which assures me that my vehicle is safe for my family t completely at Irwin's. They provide me with any additional information concerning my vehicle which assures me that my vehicle is safe for my family to operate. Very satisfied with their service. More