Irwin Toyota
Laconia, NH
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The gentleman who accepted my car for service was very helpful and took time to ask all the right questions. The two gentlemen who transported me to and from my home were very nice and polite. The service helpful and took time to ask all the right questions. The two gentlemen who transported me to and from my home were very nice and polite. The service didn't take as long as I anticipated and my car was returned to me in great working order. When my car was ready for me, the same gentleman explained some things to me...things that I need to keep an eye on, but he didn't pressure me into more work or to buy anything. The cost was fairly reasonable. More
I have had many experiences with dealership service for past vehicles including Volvos, Dodge Trucks, and Jeep Wranglers. None of the dealership service experiences for those vehicles compares with the pr past vehicles including Volvos, Dodge Trucks, and Jeep Wranglers. None of the dealership service experiences for those vehicles compares with the professionalism, timeliness, and pricing of Irwin. As I have to drive over 50 minutes for service, the staff is always sensitive to the fact that I have to wait for the service and expedites the process as quickly as they can. During the service process, I am also always informed of unanticipated problems that may be found and I am asked if I would like to have them addressed. There are never any suprises. Irwin offers a great service experience, period. More
I have leased 2 Camry's and purchased a 2004 Toyota Solara from this dealership over the past 10 years or so. I keep going back because of the helpful and friendly sales and service personnel and becau Solara from this dealership over the past 10 years or so. I keep going back because of the helpful and friendly sales and service personnel and because of the quality of their product. The Irwin service department is excellent and accommodating of schedules. There are no long waits with appointments available in a reasonable amount of time. I would definitely recommend this dealership to anyone wanting to purchase or lease a car especially a Toyota. More
WOW!, Now this is a change of pace!! This dealer sells WOW!, Now this is a change of pace!! This dealer sells New and Used Ford, Toyota and Scion cars. They treat their customers properly, and no games p WOW!, Now this is a change of pace!! This dealer sells New and Used Ford, Toyota and Scion cars. They treat their customers properly, and no games played here. Service was equally good, and shop updates were applied without having to ask !!! My family has purchased 4 cars here in the last 4 years, all were fair deals, and we have had no problems with any of them. The service department has a courtesy van and does work as agreed. A minor warantee issue on my Camry was taken care of promptly and properly. I'll be back when I need cars or service. More
I have been an Irwin customer for three years and have always been fully satisfied with the service and the staff. I am made to feel important whether I spend $20.00 or $10,000.00. The staff is friendly always been fully satisfied with the service and the staff. I am made to feel important whether I spend $20.00 or $10,000.00. The staff is friendly, efficient and caring. I hope to be an Irwin customer for many years to come. Good job! More
I own a 10 year old Camry and a 5 year old Highlander. Irwin always treats me like I just purchased the mose expensive car on the lot; and have done so for the past five years. I worked in the service ind Irwin always treats me like I just purchased the mose expensive car on the lot; and have done so for the past five years. I worked in the service industry for 45 years and it is apparent the they place a high value on service and attitude in all aspects of the operation from the bookkeeping department to parts and service. Not only is their service and price excellent, they seem to work continuously to keep it that way. I know how much work and attention to detail that takes to maintain their very high standards. More
I purchased my 2008 Prius from the Irwin Zone and have had all my maintenance work done at the Irwin Zone. They do what is requested of them and also bring to my attention any work that may be required. had all my maintenance work done at the Irwin Zone. They do what is requested of them and also bring to my attention any work that may be required. They respond to requests in a very timely manner, phone calls answered by a person, e-mails responded to. Their service waiting room and showroom make their facility first class. Over all I feel that The Irwin Zone is a first class operation. More
Irwin Motors is excellent, we have purchased a number of vehicles from Irwin Motors, and have been treated very well by every department that we have dealt with over the years. Irwin Motors employee's do ev vehicles from Irwin Motors, and have been treated very well by every department that we have dealt with over the years. Irwin Motors employee's do everything possible for their customer's and maintain a very high level of customer service. The quality of work, friendliness, overall experience, and price have kept us loyal customers. More
On a whim I stopped by Irwin on my way back from a work related field trip to look over the RAV 4s. Rick John made his way over to where I was admiring the vehicles and asked if he could assist. I told him related field trip to look over the RAV 4s. Rick John made his way over to where I was admiring the vehicles and asked if he could assist. I told him what I was looking for and what I had to offer as a trade in---a VW Jetta diesel that I really enjoyed but could no longer get serviced where I purchased it. He said he could have a couple of vehicles in a couple of days that would fill my request. I wanted a tow package, rain shields over the windows,and mud flaps as extras. On Saturday I arrived and as promised found two vehicles that met my specifications. Without even testing the 4 cylinder, I chose the 6. The wait time for the paperwork was long but nowhere near as long as other dealerships and I left with my new ride the same day. I am so very happy with the RAV. On service visits if I see Rick, he takes time for conversation as do the other service providers. I would highly recommend Irwin not only for fairness in trade but in their great customer service. More
The service at Irwin Motors is always great. It is easy to get an appointment when you want it. The staff is friendly and helpful. I especially like their loyalty program which provides credits that can to get an appointment when you want it. The staff is friendly and helpful. I especially like their loyalty program which provides credits that can be applied to future service. I've never had any problems with the service since I bought my vehicle 4 years ago and I have all my service done at the dealership. More