Irwin Toyota

This was the best car buying experience I've had in 30+ years of buying cars! I ususally dread walking into a car dealer because I hate the hounding you get from the salespeople. But this didn't happen at years of buying cars! I ususally dread walking into a car dealer because I hate the hounding you get from the salespeople. But this didn't happen at Irwin Toyota. I was given plenty of opportunity to be alone with my husband to talk about the car in private. Then when "wheeling and dealing", I never felt like they were tryig to give me a "snow job". Everything was open and up front. On top of that, the sales team there was one big happy family--they were so friendly and full of personality! We felt like best freinds by the time the day was over. As a matter of fact, they were so good that we went back the next day and bought a second car! You MUST try this place out! More

Since I bought my Camry from Irwin a little over a year Since I bought my Camry from Irwin a little over a year ago, I have had only positive experiences in my dealings with them. During the process for Since I bought my Camry from Irwin a little over a year ago, I have had only positive experiences in my dealings with them. During the process for purchasing my car, everyone was friendly and helpful. I had also looked at Camrys at another dealership, and I was not treated as well, and the price was not as good. I have had my car in for service at Irwin for 3 regular services as well as for State Inspection . I have been very satisfied each time I have dealt with the service department. I would definitely recommend Irwin to anyone looking for a good experience with a Toyota dealer. More

My vehicle was dead in the morning when I went to start it. I called Irwin and asked if they could fit me in to replace the battery in my vehicle. They said they would fit me in as soon as I arrived, I w it. I called Irwin and asked if they could fit me in to replace the battery in my vehicle. They said they would fit me in as soon as I arrived, I waited maybe 15 minutes before they had my vehicle in the service area to do the work and then I waited approximately another 30 minutes for the job to be completed. Then I was on my way. The only way they could have improved upon my whole experience was if the battery and labor were FREE! They go above and beyond to provide the best customer service! Which they do, I would highly recommend this dealership for sales and service. More

Several of our cars are "older" and need to have great service in order to be safe on the road. Irwin's have a wonderful team of mechanics who give us a "heads up" on future needs as well as providing top service in order to be safe on the road. Irwin's have a wonderful team of mechanics who give us a "heads up" on future needs as well as providing top notch care of our cars. Everyone is very friendly and helpful. More

At Irwin's I feel very comfortable as a customer. They greet you right away in the service department with very friendly and knowledgable personalities and make you feel at home. They have a nice waiting greet you right away in the service department with very friendly and knowledgable personalities and make you feel at home. They have a nice waiting area with free coffee or water, plenty of reading material and even a tv should you wish to watch it. It makes the time pass more quickly. If there are any issues with your car that you haven't noticed, they send a representative out to talk with you so you can make an informed decision as to whether or not to take care of it then or later. They offer coupons for service as well as other perks, like free carwash coupons and reward cards for a percentage of the cost of your service. I saved a great deal of money the last time I went in for service, on top of the free carwash and a $10 Comp Card. I have also received Dunkin' Donuts cards at various times which have come in handy and were appreciated! They are a great dealership of "regular, down-to-earth people" who genuinely care! More

I have been buying cars and trucks from Irwins for more than 25 years. Everyone over the years has has been very courteous. Sales and service representatives have been very helpful. If a lengthy service is than 25 years. Everyone over the years has has been very courteous. Sales and service representatives have been very helpful. If a lengthy service is required, they will provide either a rental car or prvide transportation to where I need to be. The service people at the desk always call me by name before I tell them what I need. I would reccomend Irwins for sales and service to anyone. More

Service and staff have always been great. Early morning service and waiting for car fits into plans for day. Service tech explains what has to be done to vehicle. Fast, efficient and fair....cannot ask service and waiting for car fits into plans for day. Service tech explains what has to be done to vehicle. Fast, efficient and fair....cannot ask for anything more! Would highlyreccomend to others. More

I purchased a Toyota Avalon from Irwin last December and my wife just purchased a Ford Edge from them this week. In both cases I worked with Geoff Cunningham and Betty Ballantyne - they are a great team, t my wife just purchased a Ford Edge from them this week. In both cases I worked with Geoff Cunningham and Betty Ballantyne - they are a great team, treated us fairly and overall are just a pleasure to do business with. More

even though we are not in a position to take advantage of the "cash for clunkers" program, this dealer was honest enough and explained all the components of that program and made suggestions for the future. the "cash for clunkers" program, this dealer was honest enough and explained all the components of that program and made suggestions for the future. He did not try to get us to drive all the way to the dealership (45 miles or so) to see or talk about something that we were not interested in...much appreciated. We are likely to be in a position to purchase a new(er) Tacoma by May 2010 and will strongly consider this experience at that time. Thanks! More