Irwin Toyota

Great customer service was provided by Bob Abbott and Michael Grady. Bob Abbott is friendly and helpful when I bring my car in for an appointment. My car was ready in a reasonable amount of time. I ha Michael Grady. Bob Abbott is friendly and helpful when I bring my car in for an appointment. My car was ready in a reasonable amount of time. I have always been satisfied with the quality of work given by Irwin's. More

The service on October 1, 2009 was for lube, oil change, and filter change. Also a state inspection. The Irwin Zone has a very efficient and knowledgeable staff. Irwin does try to keep the repair cost do and filter change. Also a state inspection. The Irwin Zone has a very efficient and knowledgeable staff. Irwin does try to keep the repair cost down as much as possible and offer coupons for service to their customers. More

When I arrived at the dealership I was met promptly and courteously. The service people at the desk now seem to know me. Sometimes it is difficult to find the paperwork for my car because it is regiseter courteously. The service people at the desk now seem to know me. Sometimes it is difficult to find the paperwork for my car because it is regisetered in the name of my trust, rather than my name. However, this time the person at the desk knew exactly where the paperwork was. There was a reasonable charge for a state inspection sticker. The person who sells tires explained to me that I would need tires before winter. He explained in detail my various options but I felt no pressure to buy them either at this visit or at a future visit. More

I am very happy with Irwin Motors. Although we have not purchased a vehicle there recently they have treated us like we are a favored customer. the communication is excellant - describing the work to be d purchased a vehicle there recently they have treated us like we are a favored customer. the communication is excellant - describing the work to be done up front and then calling with changes and cost estimates. I'm never happy with the cost of vehicle repairs but at least at Irwins I am given good explanations and the work that is done keeps my vehicle in goos shape. More

Once again--Great friendly service---I left a note on the front seat for the Tech's explaining how I wanted the tires rotated, and they did it the way I wanted it done. Employees must be happy working at Irw front seat for the Tech's explaining how I wanted the tires rotated, and they did it the way I wanted it done. Employees must be happy working at Irwin's, they all have a smile for you. After the work was done the service writer walked me to the cashier rather just pointing. More

IRWIN HAS A #1 SERVICE DEPARTMENT. THEY ARE PROFESSIONAL, FRIENDLY AND RELIABLE. WHEN YOUR CAR NEEDS SERVICE, THEY NORMALLY CAN ACCOMMODATE YOU WITH AN APPOINTMENT IN A VERY SHORT TIME. THEY ALSO SERVICE YOU FRIENDLY AND RELIABLE. WHEN YOUR CAR NEEDS SERVICE, THEY NORMALLY CAN ACCOMMODATE YOU WITH AN APPOINTMENT IN A VERY SHORT TIME. THEY ALSO SERVICE YOU WITH A CURRIER SO YOU DON'T HAVE TO WAIT FOR ANY AMOUNT OF TIME FOR YOUR CAR TO BE SERVICED. THEIR PRICES ARE REASONABLE. I LOVE MY PRIUS AND I WOULDN'T HAVE ANYBODY ELSE SERVICE MY CAR. MY HUSBAND PASSED AWAY 10 MONTHS AGO AND NOW IS MY RESPONSIBILY TO TAKE CARE OF THE CAR. I DO NOT KNOW ANYTHING ABOUT CARS SO I TOTALLY DEPEND ON IRWIN TO TELL ME IF THERE IS ANYTHING THAT THE CAR NEEDS FIXING. THAT IS VERY IMPORTANT TO ME. KEEP UP THE GOOD WORK IRWIN, YOU ARE #1. More

I have done many years with Irwin,s approximately 25+/- and have always been quite satisfied. Hope to be able to do many more. My first experience was with Sue Clough and have always done my dealings wi and have always been quite satisfied. Hope to be able to do many more. My first experience was with Sue Clough and have always done my dealings with Sue Until my last buy thru Gene thanks to Sue directing him to me. This is mmy third RAV with you, and just love it. Sincerly Linda Carr More

I bought my Toyota Highlander 4 years ago from the Irwin Zone and have had it serviced there ever since. They are reliable, pleasant and fast. I was in and out within 45 minutes last week for a 5000 mile Zone and have had it serviced there ever since. They are reliable, pleasant and fast. I was in and out within 45 minutes last week for a 5000 mile check up! When I bought my car they gave me a great price on my trade-in. I wouldn't go anywhere else. More

Recently I had 2 positive service experiences with Irwin Toyota. My wife's Camry was due for lube, oil & filter change. Not only a friendly greeting, but prompt service and she had enough service credits Toyota. My wife's Camry was due for lube, oil & filter change. Not only a friendly greeting, but prompt service and she had enough service credits to qualify for "no charge" service! A few weeks later my Highlander Hybrid was due for lube, oil & filter change as well. I asked for an appointment and received one the next day. I had the same pleasant greeting from the service folks and a quick turn around on completion. Another fine job by Irwin Motors! More

This was the best car buying experience I've had in 30+ years of buying cars! I ususally dread walking into a car dealer because I hate the hounding you get from the salespeople. But this didn't happen at years of buying cars! I ususally dread walking into a car dealer because I hate the hounding you get from the salespeople. But this didn't happen at Irwin Toyota. I was given plenty of opportunity to be alone with my husband to talk about the car in private. Then when "wheeling and dealing", I never felt like they were tryig to give me a "snow job". Everything was open and up front. On top of that, the sales team there was one big happy family--they were so friendly and full of personality! We felt like best freinds by the time the day was over. As a matter of fact, they were so good that we went back the next day and bought a second car! You MUST try this place out! More