Irwin Toyota

This is our third Toyota from Irwin - we've gotten two Tundras and I have a new Prius. They are great people and know their stuff. We go there for servicing as well. When all the scare about the Prius Tundras and I have a new Prius. They are great people and know their stuff. We go there for servicing as well. When all the scare about the Prius came out, our salesman called to assure us that he was keeping on top of whether anything applied to our Prius. More

I needed my State Inspection done. I telephoned the Irwin Zone service department and an appointment was set up. I arrived and spoke with Ray (Don't know last name). I asked to have my battery checke Irwin Zone service department and an appointment was set up. I arrived and spoke with Ray (Don't know last name). I asked to have my battery checked as well and was informed that it was part of the inspection service. He offered me a ride home which I declined because I live only a half mile away. He telephoned my home when the work was completed, well short of the four hours quoted. I picked up my vehicle and paid the cashier. I was given a complementary car wash cupon. What could have been better? H. Cook Anderson More

I have done business with Irwin Toyota since 2004. Am very satisfied. This is the second vehicle I have purchased from Irwin Toyota. I have had all my maintenance work done there. I plan to continue h very satisfied. This is the second vehicle I have purchased from Irwin Toyota. I have had all my maintenance work done there. I plan to continue having all the maintenance on my vehicle done there in the future. More

they are willing to go the extra mile-and have been very good to me a number of years now-there service departmant is very good have been able to get to know a number of the guys-same with the parts departm good to me a number of years now-there service departmant is very good have been able to get to know a number of the guys-same with the parts departmant and also the body shop-before going any where else be sure to try them first More

We had visited several dealers in sorting through the vehicles we were interested in. A few aptly fit the low reputation most car dealers have. Not Irwin, however, they were very straight forward and buy vehicles we were interested in. A few aptly fit the low reputation most car dealers have. Not Irwin, however, they were very straight forward and buying a new vehicle was, for once, a real pleasure. Price was fair and we have recommended them to others only to have the Toyota recall issues arise. I give Irwin Toyota very high marks. More

I have been a customer of Irwin's for many years actually I have been a customer of Irwin's for many years actually more then 45 years and have always been completely satisfied with their sales and service I have been a customer of Irwin's for many years actually more then 45 years and have always been completely satisfied with their sales and services.The people are always friendly and very helpfull whenever I needed questions answered, I would not hesitate to shop at Irwin's again when I am in the market to trade. Keep up the good work. Marion Heath More

I'm usually negative about getting service based on experiences with other service centers. Was not the case at Irwin! I was greeted in a friendly manner, was explained how long it would take, was gi experiences with other service centers. Was not the case at Irwin! I was greeted in a friendly manner, was explained how long it would take, was given cost and after all was done I was explained what was done. In addition additional check were done to assure my car was in good working order. A bonus is the Owner Advantage plan. Great experience I will continue to bring my vehicles there for any and all service. More

The service department at Irwin goes out of its way to be The service department at Irwin goes out of its way to be customer friendly. They always check with me before doing any work that was not previuosl The service department at Irwin goes out of its way to be customer friendly. They always check with me before doing any work that was not previuosly discussed. In addition, someone always talks to me about what was done after the service is completed. Everyone in the dealership is friendly and helpful. I choose to drive to Laconia to have my car serviced there even though I live in Concord. There is a Toyota dealer in Concord, but I much prefer to deal with Irwin. More

Once again I had exemplary service from Irwin Toyota Scion in Laconia. From the phone call to make the appointment, through the drop off, service department phone call to report the repairs needed to t Scion in Laconia. From the phone call to make the appointment, through the drop off, service department phone call to report the repairs needed to the payment process and pick up, all the employees were helpful, friendly and professional. My sister gave me a ride over to pick up my car and wanted to know why I would take my 84000+ mile car to the dealership for servicing. My answer was simple, "They always do a great job, and I know I can trust them". More

Everyone went out of their way to make this purchase a positive experience. I was shipping the vehicle to my new post in West Africa and wanted a good used Toyota and a 3-year supply of parts and spare ti positive experience. I was shipping the vehicle to my new post in West Africa and wanted a good used Toyota and a 3-year supply of parts and spare tires. Everyone helped with the purchase, the parts, the spare key, assisting me with follow-up on getting the title in time, etc. The care didn't come with a spare key, so they made one free of charge while they packaged up the parts I would need for my 3-year stay abroad. While I waited I watched the customer service crew as they worked with all customers, and they took a personal and sincere interest in each client. They knew most of them by name and treated everyone as family. It was an enjoyable wait. They also have a great incentives program and a discount for parts for people who buy their vehicles there which made my parts purchase quite reasonable. They even threw in a free car wash coupon. More