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Irwin Toyota

Laconia, NH

4.8
1,499 Reviews

59 Bisson Ave

Laconia, NH

03246

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Showing 1,499 reviews

April 15, 2010

When I went into the Irwin Zone, I was only looking as my car loan was not yet paid off, but when I drove the RAV 4, I fell in love. I told Mike that I did not think it would be possible to afford it, so he More

by hammondj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Huckins
April 11, 2010

After a two-week internet search, I found the Toyota After a two-week internet search, I found the Toyota Tundra I wanted online at Irwin Toyota and emailed the dealership. A quick response by Will Be More

by Woodie50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Sickinger, Will Begin, Ray Walsh
April 03, 2010

My wife bought her 1st Rav-4 at Irwin in 2002. Another in 2006. I bought a p/u in 2005 and a Rav-4 in 2oo7. The salesman were great. When we went for service they could not do enough for you. They are very h More

by boulefh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A lot of them.
April 02, 2010

After my fiasco with an Autoserv Dealership in Tilton, the experience I had at Irwin's Toyota was a breathe of fresh air, from the no pressure of the salesman, the helpful, honest, finance department, and More

by MRCV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Paradis
April 01, 2010

Another trip for servives to Erwin motors. As always you are greated by you own service manager {my interpetation} Ray Landry. He knows you by name, he's courteous, he always greats you with a smile and he More

by snah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Landry
April 01, 2010

I'm very happy with the sale and service I had. Mike in sales was very nice and friendly. The service department was just as nice. Took it in 2 weeks after I got it, to pick up my second key, had a questio More

by blb55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Abbott
March 25, 2010

I found that internet sales person was lacking basic customer service. It seems when challenged with a question he would not respond. Further, all the claims about being different and honest were a bi More

by chrism35980
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet Sales
Apr 13, 2010 -

Irwin Toyota responded

Again, I'd like to apologize for the inconvenience you experienced. I feel like there may have been a lack of communication. In this state with AS IS vehicles customers aren't able to test drive them (we can't bring them to a customers home). There are typically 2 ways this works: 1. Customer buys the vehicle, registers the vehicle, and brings their own plates to pick up the vehicle; 2. Customer has the vehicle towed off our property by a wrecker service after purchase. I apologize that this wasn't explained. It should have and this is our fault. I have, however, have instructed our Sales Managers to follow these state rules for AS IS vehicles. I realize this can make for a difficult situation and I really do apologize for the inconvenience. Chris Irwin

March 18, 2010

My visit was for the recall on my Camry's floormats. I My visit was for the recall on my Camry's floormats. I was told to expect it to take about 2 hours, but my car was ready in about 45 minutes. Ever More

by fgoodwin25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept., Raymond Landry
March 12, 2010

This is our third Toyota from Irwin - we've gotten two Tundras and I have a new Prius. They are great people and know their stuff. We go there for servicing as well. When all the scare about the Prius More

by Meredith55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Cunningham
March 10, 2010

I needed my State Inspection done. I telephoned the Irwin Zone service department and an appointment was set up. I arrived and spoke with Ray (Don't know last name). I asked to have my battery checke More

by H. C. Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
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