Irwin Toyota
Laconia, NH
Filter Reviews by Keyword
By Type
Showing 1,499 reviews
The experience of purchasing a new Toyota fromThe Irwin Zone was excellent! The atmosphere was not rushed but informative and professional. From choice to driving off in a new car was seamless. My options Zone was excellent! The atmosphere was not rushed but informative and professional. From choice to driving off in a new car was seamless. My options from financing to service was explained. Overall, it was a great experience and would recommend The Irwin Zone to friends and family. More
I bought a new Toyota from Irwins a year ago and love my car. Having used the same mechanic for many years, I was more than a little apprehensive about now having to go to the dealership for service due to car. Having used the same mechanic for many years, I was more than a little apprehensive about now having to go to the dealership for service due to the warranty as opposed to being able to use my regular mechanic. My apprehesion was unfounded. The service department at Irwins is every bit as professional and easy to work with as their sales ans finance departments and I love being able to schedule my appointments online. With my busy work schedule, I find I don't remember to pick up the phone to make that appointment. Being able to do it online makes it so convenient. More
Service, recall and recon. Great customer service at Irwin, the best I've ever experienced and I've owned some high end cars from other dealers. Bob Abbott was great! Very attentive and professional. Ma Irwin, the best I've ever experienced and I've owned some high end cars from other dealers. Bob Abbott was great! Very attentive and professional. Made sure I understood everything on the invoice. Everyone is sooo friendly and helpful. I'm trying to get my husband to bring his toyota there for service as well. He bought it from another dealer and from what he tells me, customer service is below par. Thanks again Irwin! Gigi Morgan More
I purchased my vehicle at Irwin Toyota. I take my vehicle there for al my regular maintenance. I have been very satisfied with the service I receive. Everyone has always been very helpful and pleasant. I wou there for al my regular maintenance. I have been very satisfied with the service I receive. Everyone has always been very helpful and pleasant. I would recommend Irwin Toyota to my family and friends. More
We were looking for a newer vehicle along with a trade in. My husband heard from Francis that there were some great pickup trucks at Irwin. He visited the lot and found one immediately that he loved. Th in. My husband heard from Francis that there were some great pickup trucks at Irwin. He visited the lot and found one immediately that he loved. The price was great and the salesman really went the extra mile to ensure that Steve was happy. We purchased a vehicle from Salesman Buddy before and loved his service and of course humor. Buying a car during these times can be quite difficult. At Irwin it was a great buying experience and one that we will repeat again soon! More
I have had some really loud noises coming from the front of my car. I brought it into Irwin and they told me it was my wheel-bearings. They had no available time slots until the following week to fix it, bu of my car. I brought it into Irwin and they told me it was my wheel-bearings. They had no available time slots until the following week to fix it, but Bob offered to take it and squeeze it in. After a few days, I received a phone call from Bob saying that everything was finished. I was shocked to hear that it was done so quickly, considering they had to order the parts for the vehicle. I came in to pick it up and was again shocked to hear the price. It was significantly lower than what I was expecting. He also took it upon himself to fix the recall gas peddle on it. I was very pleased. While I was paying, Bob went ahead and pulled my car up to the door for me. I highly recommend this dealership for all the friendly staff they have and the great prices. I will always look to Irwin first when buying a car! More
By far the least stressful car buying experiense we've ever had. We did an internet price so we knew what we were paying for the new car before we got there. They gave us a fair price for our trade in w ever had. We did an internet price so we knew what we were paying for the new car before we got there. They gave us a fair price for our trade in we signed the papers and were out the door. No back and forth haggling. Awesome experience. Great people, no high pressure to buy an extended warranty, everything was explained up front no surprises. More
Will is an excellent salesman, Will didn't rush or pressure me, took the time to answer all my questions, plus gave me a multitude of info reguarding the Rav I bought, he even programed my cell phone pressure me, took the time to answer all my questions, plus gave me a multitude of info reguarding the Rav I bought, he even programed my cell phone for the bluetooth. His calm manner is very appealing when facing the purchase of a new car,( its scary enough without having to deal with a high pressured salesman ) I have passed on my experience to my friends, I told them if your looking to buy a car Will is the man to see.Will made the purchase a pleasant experience Ray was also very pleasant and and helped me thru the financial end of the purchase,he to took the time to explain the different options and maintenance plans, again no pressure, Excellent. More
I had a very pleasent opportunity to lease a new Tundra. It was easy. It was initated by Toyota, but was made so easy that I had to be pleased. I have also had my previous Tundra serviced at this dealersh It was easy. It was initated by Toyota, but was made so easy that I had to be pleased. I have also had my previous Tundra serviced at this dealershipand have been satisfied. The people i have dealt with are helpful and easy to work with. More
I took my car in for service when my service light came on. I was met immediately at the desk by a pleasant gentleman who took my keys and explained what would happen and how long it would take. They ke on. I was met immediately at the desk by a pleasant gentleman who took my keys and explained what would happen and how long it would take. They kept me advised as to what was being done. Let me know what needed to be done. Explained the cost to me. Asked if I wanted this work done. It was done quickly and was processed quickly and I was on my way even faster than expected with less cost than I expected. I was given a graphic chart with what other things were checked and what the outcome was. I was very happy with this visit and will visit again. Laurie Hooper More