
Irwin Toyota
Laconia, NH
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I highly recommend Irwin Zone. Their service department is excellent. When I call they can schedule an appointment immediately and give me an accurate cost estimate. They explain their work and the parts is excellent. When I call they can schedule an appointment immediately and give me an accurate cost estimate. They explain their work and the parts they need to use to maintain/repair my vehicle. They complete service issues in a timely manner and give you a print out of your vehicle's overall condition/performance at the end of the appointment. All charges are very reasonable for the quality of work and honesty I receive at Irwin. More
Last week I purchased a 2011 RAV 4 with the assistance of Rick John. Previously, I had a 2007 RAV 4 also acquired with the help of Rick. I would like to tell you that in many, many years of dealing with car Rick John. Previously, I had a 2007 RAV 4 also acquired with the help of Rick. I would like to tell you that in many, many years of dealing with car sales people, I have never met someone as easy to work with and as willing to please as Rick. He did an extraordinary job of pursuing leads to find what I had requested and met the challenge. He is truly a professional in customer service and is a model for expressing honesty and sincerity not only in person but his voice mail message. Thoughtout my career, I have been a customer service representative in some capacity or another so it is easy to recognize someone a notch above the rest. More
Geoff was nice, but overall this dealership was rude, pushy, and unwilling to accept the fact that there are better deals out there than theirs. They did not care that the Toyota I drove rattled and ins pushy, and unwilling to accept the fact that there are better deals out there than theirs. They did not care that the Toyota I drove rattled and instead just insulted other types of cars. DO NOT GO HERE! More
Always friendly and easy to talk to. Good service for all 5 of my Toyotas. We use the service because of the shuttle service that will take me to and retrieve me from the office on the other side of town. W 5 of my Toyotas. We use the service because of the shuttle service that will take me to and retrieve me from the office on the other side of town. We have bought 3 cars at Irwin and will buy my next one there, too. More
Very friendly and knowledgeable staff. I have purchased and maintained my vehicles with this dealership. I would recommend this dealer for both of these jobs. I would use them for all my service if I lived and maintained my vehicles with this dealership. I would recommend this dealer for both of these jobs. I would use them for all my service if I lived closer to them. I will probably purchase my next vehicle there. More
I recently bought a 2010 Rav4. I was asked what my price range was, and what I was looking to get into. The dealers made it work so I could get into a new car, with the lowest payments possible, and meet my range was, and what I was looking to get into. The dealers made it work so I could get into a new car, with the lowest payments possible, and meet my budget. I am thrilled with the service and how beautiful the car is. I received much feedback on my sale and was never left with any questions. I highly recommend Irwin Motors to anyone looking for a new or used car! More
After having an initial issue with the service department I was contacted by several people at Irwin who uncovered the cause and tried their best to make things right. For that, I applaud their efforts. Fr I was contacted by several people at Irwin who uncovered the cause and tried their best to make things right. For that, I applaud their efforts. From my experience most dealers would not have even called back. It is evident that they are very proud of their reputation and will do what they can to make things right. More
Because I was asked to rate this dealership, I am pleased to give Irwin Toyota Zion an A+ in all departments that I have dealt with. I have been a customer of Irwin's for 27 years, having just purchased my to give Irwin Toyota Zion an A+ in all departments that I have dealt with. I have been a customer of Irwin's for 27 years, having just purchased my 4th new Toyota. All my vehicles are or were serviced at the dealership, and I have always been pleased with the quality of service. The service department goes above and beyond in making the service experience pleasant and stress free. There is a genuine comfort level in knowing that my vehicle is being taken care of by a dedicated and knowledgeable staff of service advisors and technical personnel. Even the office/accounting staff are friendly and smiling when dealing with the public which I'm certain can be difficult at times. Recently, I purchased a 2011 RAV4. The sales person was a joy to work with...no hassles, no pressure, just a sincere effort to be as helpful as possible. My previous sales consultant retired so a parts/service employee gave me the name of another sales person. Gene was fantastic to do business with. I would recommend him to anyone. Being the only driver in the family, my service/sales experience with Irwin's has been a memorable one. More
We have been dealing with Irwin Motors for many years, and have never been dissatified with any of their work. If there was a problem with anything, they would quickly make it right. I recently had some s and have never been dissatified with any of their work. If there was a problem with anything, they would quickly make it right. I recently had some service done, and Wayne and Mike went above and beyond to make the situation right. Although the car was not ready when promised, they arranged for a rental, and I was on my way. My car was ready early the next day. Everyone at Irwin Motors is very friendly and easy to talk to. I hightly recommend Irwin Motors. KCass Canterbury, NH More
Service was great always treaded with the utmost respect and courteousy. Will continue to have Irwins do all my service on my car and truck.They have a great selection of vehicles to chose from and will alw and courteousy. Will continue to have Irwins do all my service on my car and truck.They have a great selection of vehicles to chose from and will always go the extra mile. Thank You for the Great Service Ed. More