Irwin Toyota
Laconia, NH
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I was completely satisfied with the sales experience, trade in value, price of new vehicle. Mr Travers was honest, courteous, and personable. i will recommend Irwin Motors to any one I know looking to pu trade in value, price of new vehicle. Mr Travers was honest, courteous, and personable. i will recommend Irwin Motors to any one I know looking to purchase a new vehicle. More
I am still amazed how well they took care of me. I plan on getting my next vehicle through Irwin. My wife also bought a car two days after I got mine. I hight recomend going and seeing Gene Meier. on getting my next vehicle through Irwin. My wife also bought a car two days after I got mine. I hight recomend going and seeing Gene Meier. More
We have been Irwin Motors customers since 1995 and have been very pleased with the quality of service. The staff is always friendly and very helpful. We especially like the Owner Advantage program. been very pleased with the quality of service. The staff is always friendly and very helpful. We especially like the Owner Advantage program. More
I was leaving town one morning and noticed that the engine light came on! I turned around and went directly to Irwin's and explained the problem. The service dept. took the car in immediately, and I engine light came on! I turned around and went directly to Irwin's and explained the problem. The service dept. took the car in immediately, and I was back on the road in just over an hour. No charge for the work either. I have been a happy customer of Irwin's for many years, re: leasing a new one and having it serviced. More
Awful experience.. Drove 4 hours down from Maine to look at an 08' Ford Edge, to find an 8" crack in the windshield, and would have to buy the car with no inspection sticker. But it drove fine, so reluctant at an 08' Ford Edge, to find an 8" crack in the windshield, and would have to buy the car with no inspection sticker. But it drove fine, so reluctantly we purchased the car and were later reimbursed for the windshield. However, a few days later our attempt to inspect the car was declined by 2 different garages, the second one being a ford dealership. The problem was the break pads and rotors were worn out, and would cost approximately $400 to fix. When I relayed this information to the irwin zone I was disgusted by how I was treated, I was told all sales are final and I would not be reimbursed for the repair costs. Only by threatening legal action was I finally offered something. They said they would give me $300 towards the repair and not a cent more. Well I'm glad to see what a "valued customer" I really am.. Never again irwin zone More
My husband and I were extremely pleased with the personal service that Gene gave us when we visited Irwin's. We were replacing our 2005 Toyota Sienna van which had 178,000 miles on it. We returned to a Toyot service that Gene gave us when we visited Irwin's. We were replacing our 2005 Toyota Sienna van which had 178,000 miles on it. We returned to a Toyota brand on our own experience with such a reliable vehicle. We visited Irwin's, and Gene, on a recommendation from a frequent buyer at Irwin's. We had an all around great experience. Gene even came in on his day off to accommodate my husband's busy schedule. Would we buy from here again? Without a doubt! More
Typically, I detest the process of buying a vehicle. The normal sales pressure and constant sense of squirming for the lowest price and best advantage is something I find abhorrent. This was not the case f normal sales pressure and constant sense of squirming for the lowest price and best advantage is something I find abhorrent. This was not the case for my most recent vehicle purchase. I was met on the lot while browsing trucks by Bob Travers who was anxious to answer any questions I had while not applying any pressure. He listened to my desires and did not try to sell me anything that was outside my "envelope". We didn't need to dicker on the price, it was not unlike buying a shirt or other commodity. I have also had very positive experiences with the service department, in particular Bob Abbott who has always been positive, helpful, and again listens to what I want and need for service on our other vehicle. Over all, I am ready to recommend Irwin's to anyone considering the purchase of a new or used vehicle. Russ Vaiden More
Irwin is great, we've bought three Toyota's from them over the last four years and they've always given us a very fair price and great service. I will return in the future when I buy number four. over the last four years and they've always given us a very fair price and great service. I will return in the future when I buy number four. More
After having a tree fall on me while I was driving down the road, I had no problem trying to decide where to send my car. I have had another incounter with a dealership in the Bow N.H. area who claims to the road, I had no problem trying to decide where to send my car. I have had another incounter with a dealership in the Bow N.H. area who claims to have the best interest of the customer but in truth they only look out for themselves. I had a great experience buying my toyota at Irwin so it was without hesitiation to have the truck repair there. They did a wonderful job and it was refreshing to work with such a family atmosphere. Once again thanks for a great job. A loyal customer Kathy More