Irwin Toyota

Had plenty of time to make a purchase. Searched dealerships within 2 hour driving radius from my home. Irwin Toyota was our selection! Great deal! Great selection! Plus the Prius came with complime dealerships within 2 hour driving radius from my home. Irwin Toyota was our selection! Great deal! Great selection! Plus the Prius came with complimentary Oil changes, tire rotations, check ups! At my first free oil change and check up the mechanics replaced one of my windsheild wiper blades, free of charge! I noticed there may have been an issue with it, but did not mention it to the dealership. Given the service departments attention to detail and quality and the friendly, no stress sales experience, I can easily recommend Irwin Toyota to anyone considering a new or used car purchase. I've owned the car for a few months now, and have been back to the dealership for regularly scheduled maintenance and check ups, and I am still very satisfied with my decision to purchase the car from Irwin Toyota. More

Initially, I was contacted by one person and received some info on their stock. Then, a few days later, I was contacted by someone else who said HE was the person I should be talking to. Then the first some info on their stock. Then, a few days later, I was contacted by someone else who said HE was the person I should be talking to. Then the first person, Aimee (very nice and helpful) contacted me again, and checked and said NO, I was dealing with her. Very confusing. Finally, I began looking at Used Prius stock and found a 2010 Toyota Prius that fit my needs exactly. I contacted Aimee, got an automated response that said yes, that vehicle was in stock. I called and went through the operator to talk and make an appointment with Aimee. The operator didn't tell me Aimee was off until Monday. Aimee didn't call back, obviously, so we went to see the car on Sunday. Didn't realize they are usually closed, but just reopened Sundays. JW met us, had someone at his desk; no one else was there. He didn't even remember my name, and we had communicated at 2 times online and twice on the phone the previous week. He gave us keys and plates to take the car for a ride...instead it was a 2011 he had mentioned to me the previous week. WE returned to the office...he was chatting with some guy (clearly NOT a business dealing) and barely had time for me....etc. etc. He was rude, no service, no memory of me, no desire to help us. There was no 2010 on the lot...it must have been sold weeks ago. Irwin doesn't update their stock very often. The entire experience was horrid. We went to Toyota of Keene...85 miles a way, bought the Prius of my dreams, spent $26,000 and had a wonderful experience! More

Inspection service and repaired item which were noted needed attention in previous visit. Confident car is safe and I have an idea of items I need to watch. needed attention in previous visit. Confident car is safe and I have an idea of items I need to watch. More

Reviews Traded 08 Camry for 2012 model in Jan. Second Reviews Traded 08 Camry for 2012 model in Jan. Second time working with Glenn - very fair on trade-in & on pricing of new vehicle. We service our Toy Reviews Traded 08 Camry for 2012 model in Jan. Second time working with Glenn - very fair on trade-in & on pricing of new vehicle. We service our Toyota and Ford at Irwin and have been consistently satisfied since doing business with them for over 4 years. More

I took my car in for an oil change. I had scheduled an appointment. When I arrived, the man at the desk acknowledged me and stated that he would be with me shortly, as he finished up with another customer appointment. When I arrived, the man at the desk acknowledged me and stated that he would be with me shortly, as he finished up with another customer. When he was done, he took my information and processed my order. After waiting a few minutes, he let me know that my car was finished. When I checked out, he told me of the findings. He was very nice and I will be going back again. More

They replaced the complete frame in my 2005 Toyota Tacoma 4x4. I expected lots of rattles, trips back to the dealer, etc. but there have been NONE! They even replaced the rear springs as part of the process. 4x4. I expected lots of rattles, trips back to the dealer, etc. but there have been NONE! They even replaced the rear springs as part of the process. They realigned the front end and apparently tighteded up the steering links. It feels like a new pickup! More

You can always count on Irwin to do a thorough, professional job. Staff is courteous, the facility is clean and has a good waiting room with complimentary coffee. professional job. Staff is courteous, the facility is clean and has a good waiting room with complimentary coffee. More

I would most definitely recommend this dealership. The friendly relaxed environment I experienced made me feel like I was important. I can not express in words how great the sales experience was during m friendly relaxed environment I experienced made me feel like I was important. I can not express in words how great the sales experience was during my visit to Irwin. The Salesman Geoff Cunningham listened to our concerns and was able to nail it on the car we needed. More

This is not the first auto that I have bought from Irwin's and the reason I go back is the way they treat me. I get the information that I need, they show more than one vehicle so I have a choise of c Irwin's and the reason I go back is the way they treat me. I get the information that I need, they show more than one vehicle so I have a choise of color and style and most of all they make it convient for me. They stayed about 40 minutes after quiting time to finish up the paper work so I didn't have to come back the next day. More

I had no car and in 6 days, I had the car delivered to my VT address. They were fantastic to work with and made the process most pleasant. VT address. They were fantastic to work with and made the process most pleasant. More