
Irwin Toyota
Laconia, NH
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I was having problems with my brakes and Ray Landry made sure I was able to bring my car in the same day so I did not drive dangerously. I was able to use the computer room area to complete some personal t sure I was able to bring my car in the same day so I did not drive dangerously. I was able to use the computer room area to complete some personal tasks since I do not own a laptop. I was even greeted by Ray in the parking lot by name as soon as he saw me. Ray really takes the time to know his customers! He truly has a customer service personality. I did not have the funds to spend a lot of money today so the Service Technician was able to safely repair my car for now. I will hopefully have a job soon and be able to complete the repairs needed. Maybe Irwin's will become my new employer and my Corolla can be repaired while I work, lol. I would be proud to work for the Irwin Automotive Group because they genuinely care and put the Quality in Customer Service and Repairs. Thank you Ray & team. from Cindy More
I mentioned a problem to Wayne that I was having with my van while at Irwin's for another reason . Wayne researched the problem and found out that the primary cause was still under warranty. I had no idea van while at Irwin's for another reason . Wayne researched the problem and found out that the primary cause was still under warranty. I had no idea and would have continued to deal with issue had it not been for Wayne's thoroughness Every time I have gone in for service I have been made to feel like taking care of my vehicle and my schedule are a top priority. I have been recommending Irwin's for years because of the top quality service they provide. When I am ready to trade in my Toyota Sienna I will most certainly go to Irwin's. More
I have worked with Ray for years. He was the service manager at Dave Allen Loncoln Mercury inDerry. I was glad to see him again at this dealership. Always goes the extra mile for me. Thanks Ray!!! manager at Dave Allen Loncoln Mercury inDerry. I was glad to see him again at this dealership. Always goes the extra mile for me. Thanks Ray!!! Dennis and Janet Sullivan --Moultonborough NH More
We shopped at this dealership because of their website pricing and were very pleased with our salesman Mike Sullivan and finance guy Dennis. We will be back to bring the in laws who are shopping for a For pricing and were very pleased with our salesman Mike Sullivan and finance guy Dennis. We will be back to bring the in laws who are shopping for a Ford. Very pleased! More
Gary was great to work with for our auto purchase. He went back to sales office a couple of times until we got the trade we wanted and the sales price that was reasonable. Good job Gary went back to sales office a couple of times until we got the trade we wanted and the sales price that was reasonable. Good job Gary More
David was wonderful to work with when my Sienna was being serviced. I'd highly recommend David & Irwin's Service Department for any vehicle service or repairs. serviced. I'd highly recommend David & Irwin's Service Department for any vehicle service or repairs. More
David DeGrace was very friendly and helpful but low key with no pressure. He has good knowledge of the Prius and treated us with respect. Highly recommended. with no pressure. He has good knowledge of the Prius and treated us with respect. Highly recommended. More
Why I rated this dealership so highly - a sudden serious tire issue was quickly and efficiently corrected! Ray Landry was able to fit my problem into the service schedule so that I only had to wait about a tire issue was quickly and efficiently corrected! Ray Landry was able to fit my problem into the service schedule so that I only had to wait about an hour before the problem was totally resolved! More
I am a very picky buyer. Michael was patient and walked a few miles looking for a car that I may like. Just when I was ready to give up he showed me one more car. It turned out to be what I was looking for a few miles looking for a car that I may like. Just when I was ready to give up he showed me one more car. It turned out to be what I was looking for after all. Thank you Michael for being patient. More
We came in on an internet price offer. We were pleased with the price. We were nicely welcomed by one of the other sales people and referred to Mike. Mike was very knowledgeable about the vehicle (Toko with the price. We were nicely welcomed by one of the other sales people and referred to Mike. Mike was very knowledgeable about the vehicle (Tokoma), and helpful in our evaluating the vehicle FOR US. He left us a lot of space and time to think about things, and brought no pressure toward our purchase, which was important to us. We did not hear "what would it take for you to buy this vehicle today" which was delightful. We felt Mike was very professional in his approach and comfortable in relating to us. We could easily recommend Mike to others as a sales person. We have yet to deal with final financial arrangements, and hope they go as well. More