Irwin Toyota
Laconia, NH
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I was in the market to finding a new car. Now my parents have purchased their cars from Irwin's so I figured that I would go online to check out what they had for used inventory since I really was not looki have purchased their cars from Irwin's so I figured that I would go online to check out what they had for used inventory since I really was not looking for a brand new car. I found one that I was interested in so I asked my parents to go down to look at it to see if it was something that I would like since I was not in NH that day. They went down and talked with the salesman that they both purchased their two Toyotas from Michael Huckins. They talked with him and gave him my info since I really liked what I saw online. He called and we talked. He even had my parents take the car for a ride so they could tell me what they thought of it. His customer service was great answering all my questions since a lot of the business was done over the phone. There was no pressure like some car dealerships give you once you step on their lot. A deposit was placed and I went down this past weekend with my fiancé to purchase this car. Thanks Michael and the rest of the crew that made this a painless and fun day for us. More
We chose Irwin Toyota for the purchase of our new car because they were recommended to us by a friend and because they were our local toyota dealer. Once inside Irwin Toyota we were surprised by the fri because they were recommended to us by a friend and because they were our local toyota dealer. Once inside Irwin Toyota we were surprised by the friendliness of everyone, all willing to help or answer questions. Our Salesperson, Geoff Cunningham, made us feel welcome and not rushed, he was percise and knowlegable about the vehicle we were looking for. We then worked with Betty Balentyne to do some paperwork, and again she was helpful and forthcoming with figures about both our trade-in and the purchase of our new car. The day of pick- up, it was an extremely busy day at the dealership, but everyone took their time to make things run smoothely, from Geoff to Josh, the financial person. We couldn't have been happier. We would definitely recommend Irwin Toyota to our friends if they were in the market for a new vehiclle. More
David Piper is always responsive and attentive to my needs for service. He tries to accommodate my schedule and comes up with an acceptable solution. I highly recommend him as your service advisor. needs for service. He tries to accommodate my schedule and comes up with an acceptable solution. I highly recommend him as your service advisor. David Bausch Gilford, NH More
This dealership is fantastic. No high pressure sales, just a lot of very friendly, knowledgable people. Everyone I dealt with was so nice, it was like you had known them for years. Our salesman, Mike Sul just a lot of very friendly, knowledgable people. Everyone I dealt with was so nice, it was like you had known them for years. Our salesman, Mike Sullivan, answered every question quickly and completely and showed me numerous vehicles. He was great with explaining everything well. He was patient and never made me feel pressured in any way, something I have found can be very rare in automotive dealerships. I got a great price on a great vehicle and am very happy. I will definitely return to this dealership and highly recommend it to everyone. With the great prices and high quality of the vehicles and the outstanding people who work there, Irwin's is the place to go! More
When I was shopping for a newer vehicle I wanted to make sure it was a certified used. I looked at Irwin Toyota because they had a couple of trucks I was looking at. The first 0ne was a Ford but it got sold sure it was a certified used. I looked at Irwin Toyota because they had a couple of trucks I was looking at. The first 0ne was a Ford but it got sold before i could do some thing then I saw the Toyota Tundra and was fortunate enough that it didn't get sold. I like this truck a lot. Mike Sullivan was/is a super sales man and met all my expectations. Also returned phone calls in a timely manner and has been working very hard at meeting certain needs as far getting certain items replaced or repaired. I would definitely recommend any and all friends to see him specifically. Overall I had a great experience with Irwin Toyota. More
It is quick and easy to get an appointment for service. Bob Abbott is always friendly and very helpful. The service department does a great job and exceeds expectations. Bob Abbott is always friendly and very helpful. The service department does a great job and exceeds expectations. More
In every way Adam was helpful, friendly, courteous, and efficient. He listened well to our concerns, found remedies, and we were able to purchase the used 2006 Toyota Matrix within several hours. It was efficient. He listened well to our concerns, found remedies, and we were able to purchase the used 2006 Toyota Matrix within several hours. It was a pleasure to meet and work with Adham today! More
I purchased my Toyota vehicle at Irwin Automotive Group and all my expectations were met or exceeded. Regular checkups and service provided through Ray Landry and the Toyota technicians are always profess and all my expectations were met or exceeded. Regular checkups and service provided through Ray Landry and the Toyota technicians are always professional, timely and very helpful. More
I was having problems with my brakes and Ray Landry made sure I was able to bring my car in the same day so I did not drive dangerously. I was able to use the computer room area to complete some personal t sure I was able to bring my car in the same day so I did not drive dangerously. I was able to use the computer room area to complete some personal tasks since I do not own a laptop. I was even greeted by Ray in the parking lot by name as soon as he saw me. Ray really takes the time to know his customers! He truly has a customer service personality. I did not have the funds to spend a lot of money today so the Service Technician was able to safely repair my car for now. I will hopefully have a job soon and be able to complete the repairs needed. Maybe Irwin's will become my new employer and my Corolla can be repaired while I work, lol. I would be proud to work for the Irwin Automotive Group because they genuinely care and put the Quality in Customer Service and Repairs. Thank you Ray & team. from Cindy More
I mentioned a problem to Wayne that I was having with my van while at Irwin's for another reason . Wayne researched the problem and found out that the primary cause was still under warranty. I had no idea van while at Irwin's for another reason . Wayne researched the problem and found out that the primary cause was still under warranty. I had no idea and would have continued to deal with issue had it not been for Wayne's thoroughness Every time I have gone in for service I have been made to feel like taking care of my vehicle and my schedule are a top priority. I have been recommending Irwin's for years because of the top quality service they provide. When I am ready to trade in my Toyota Sienna I will most certainly go to Irwin's. More