
Irwin Toyota
Laconia, NH
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David did a superb job, a pleasure to work with, no fault of David's I was not pleased with the finance department Dennis was supposed to meet south me at 3 got passed to Josh who passed me to Chris. An hou of David's I was not pleased with the finance department Dennis was supposed to meet south me at 3 got passed to Josh who passed me to Chris. An hour later. Chris did a good job being thrown into that position but Dennis should have kept his appt and had the paperwork ready More
I originally found this Volvo on Car Gurus website and contacted Irwin Auto via email. I heard back from John promptly and arranged a time to view the car. We drove 2 1/2 hours from Maine for our test d contacted Irwin Auto via email. I heard back from John promptly and arranged a time to view the car. We drove 2 1/2 hours from Maine for our test drive. John was off that day so we worked with David DeGrace. David was terrific! Professional, respectful and worked with us to meet our goal. I would definitely recommend this dealership. More
A price that couldn't be beat by any other dealership in the area. Great experience working with Geoff. He was able to find the car I wanted and delivered it in a timely manner. I would definitely recomm in the area. Great experience working with Geoff. He was able to find the car I wanted and delivered it in a timely manner. I would definitely recommend this dealership to anyone looking to purchase a car. More
The quality of service at Irwin Toyota is excellent, and the service departartment staff, especially Mr. Landry, are always courteous and attentive to my needs. The quality of workmanship is outstanding, a the service departartment staff, especially Mr. Landry, are always courteous and attentive to my needs. The quality of workmanship is outstanding, and very close attention is paid to service scheduling and advisories. In all of my years of automobile ownership, Irwin Toyota stands out as having earned my absolute trust and confidence! More
Howard Cullen greeted me in the car lot and asked if we had been helped yet. When we said no he immediately assisted us. He got us into a car to test drive and was very knowledgeable about the vehicle. Whe had been helped yet. When we said no he immediately assisted us. He got us into a car to test drive and was very knowledgeable about the vehicle. When I decided i was going to buy the vehicle he told me of pricing options and all other information that made my decision to purchase the vehicle very easy. He was very friendly and did not use any pressure to get me to purchase the vehicle. A few days after purchasing the vehicle he called to make sure everything was going well with the new vehicle. I called him a few days later because I couldn't figure out how to hook up the sync feature on my car. He told me to stop by and when I did he came right out to the vehicle and set up the sync in a matter of minutes. I would have to say that it was the most pleasureable car buying experience I have ever had, and I have purchased about 12 vehicles in my life. A great job! (I clicked on Toyota for vehicle brand, but it was a Ford...Ford wasn't listed as a brand there....I bought a 2014 Ford Fiesta Titanium) More
Went to see Crystal when i was looking a used truck. Called her in the morning and told her that me and my wife would be down to look at it and had planned on buying it. She told me that the truck had Called her in the morning and told her that me and my wife would be down to look at it and had planned on buying it. She told me that the truck had to go through their shop as it had not gone through yet. Before we came down she called me to tell me that the truck was to far past repair and that they would not sell us the truck as they don't sell something that did not make it through their shop. She still wanted us to come down and look at a few cars she had in mind so we did. We test drove a Ford Edge and we liked and we started the process of buying it. After all said and done it was late and we had to wait to have it be put through the shop and detailed. Me and my wife work different shift and only had two days that we have time together and the Edge wouldn't be done in time for both of us to sign papers at the same time and they didn't want to sign all the papers till the car was run thru and checked. When the car was done Crystal her self drove the Edge to my wife's work with the remaining papers to sign and after all signed she drove our trade back to Irwin. Not many dealers, nor the person who sold you the car, these days cares much past you once you sign papers and walk out the door, let alone are willing to drive you your new car(after her shift was done, mind you) to get the deal done. We are very happy with the level of service that Irwin and Crystal provided to us!! More
tHIS WAS A TEAM SALE Al and David were excellent sales people. Al made sure that the negotiations for the price were fair, straightforward and simple. David was very helpful at the time of delivery mak people. Al made sure that the negotiations for the price were fair, straightforward and simple. David was very helpful at the time of delivery making sure that I understood the various features of the vehicle and taking care of the pre sale prep. I did not like the experience with Dennis. He was brusque, and did not have the documentation of the financial paperwork clearly stated which delayed the process. He pitched add on extended warranty etc and when I told him I was not interested he raced through the paperwork to get me out the door. More
Robert Travers is a class act, low pressure, get the job done, salesman. He is one of the best I have ever dealt with. He attended to every detail in an A+ fashion. Robert made it an enjoyable purchasing e done, salesman. He is one of the best I have ever dealt with. He attended to every detail in an A+ fashion. Robert made it an enjoyable purchasing experience! We will be back! Thank you! More
Gene made us well warm and welcome , he listened to our needs and our budget and found the best deal for me and my daughter ! I will be buying all my cars with him and Irwin . Thanks Gene . needs and our budget and found the best deal for me and my daughter ! I will be buying all my cars with him and Irwin . Thanks Gene . More
When I walked in I was immediately welcomed by Bob Abbott, one of the Service Advisors. Bob was very friendly and eager to help me in getting my free oil change and tire rotation. He showed me to th Abbott, one of the Service Advisors. Bob was very friendly and eager to help me in getting my free oil change and tire rotation. He showed me to the waiting room where there were was complimentary coffee and donuts. Before I knew it Bob came back and told me that my service was done. I thought for what they had to do that I would end up waiting a long time. Fast, Friendly Service was what I got. I surely will be taking my Tundra back to see Bob at Irwin Motors. Thank You More