Irwin Toyota
Laconia, NH
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Howard Cullen has been my sales person for 5 cars that should pretty much say it all. vary professional sales individual. Was not happy with Grappone Toyota their finance people really lost the deal for t should pretty much say it all. vary professional sales individual. Was not happy with Grappone Toyota their finance people really lost the deal for them. More
The short version of my story is I was treated very poorly by Irwin Toyota.. It took David Degrace over a week and many email request by me to get back to me with any numbers. His lack of knowledge of poorly by Irwin Toyota.. It took David Degrace over a week and many email request by me to get back to me with any numbers. His lack of knowledge of a Tacoma was surprising. After many emails I was able to get apologies from Floor manager Chris Branch. Chris promised to always call me back. And that he was gonna have the white Tacoma i agreeded to buy at least located in two days. Neither has happened... They are very good at Promises...I would Love to have a sit down with the owner on Irwin Toyota.. Fives Stars for Promises & making people wait... Maybe the right thing to do is travel outside the lake region for a good Toyota Dealership More
David DeGrace was very helpful, friendly and enjoyable to do service with. I had many questions and he was able to answer all of them right away. David worked around my schedule and made sure I left the lot do service with. I had many questions and he was able to answer all of them right away. David worked around my schedule and made sure I left the lot with the car I wanted! I definitely recommend doing service with him! More
We have purchased many vehicles from Irwin Motors and will continue to do so. Our salesperson, Geoff Cunningham is not only friendly and courteous, he is also very knowledgable. He can answer our quest will continue to do so. Our salesperson, Geoff Cunningham is not only friendly and courteous, he is also very knowledgable. He can answer our questions with reliability. My wife and I and highly recommendation Irwin Motors! More
Bob was a wonderful sales person! Great service, friendly, and helpful! Would recommend him to anyone! I am going to refer Irwin Toyota to anyone and refer Bob as a salesperson! friendly, and helpful! Would recommend him to anyone! I am going to refer Irwin Toyota to anyone and refer Bob as a salesperson! More
I inquired about a Tacoma on line. How many times should a customer request that a phone call be returned? Is 4 too many because I have asked to speak to someone for more information on the vehicle 3 times a customer request that a phone call be returned? Is 4 too many because I have asked to speak to someone for more information on the vehicle 3 times already and in response, I've received emails on what a great dealer this is, alternate vehicles and the same information as on the website about the vehicle of interest. Perhaps a sales manager or a Mr. Irwin (if there is one) would care but it appears that the "E" people are not interested in selling cars. More
Irwin Zone has always been phenomenal to us. We recently purchased a 2008 Toyota Tacoma from Howard only 4 months after purchasing a 2010 Chevrolet Traverse. His quality of commitment to his customers is ou purchased a 2008 Toyota Tacoma from Howard only 4 months after purchasing a 2010 Chevrolet Traverse. His quality of commitment to his customers is outstanding! I highly recommend the Irwin Zone and Howard Cullen! More
We have used Irwin Motors for years. It is the only place we take our car to be serviced. Dave Piper and all the service staff are wonderful. Very professional and efficient. Customer service is important we take our car to be serviced. Dave Piper and all the service staff are wonderful. Very professional and efficient. Customer service is important and it is always a positive experience at Irwin Motors! More
Bob was extremely nice and friendly. He was very knowledgeable and professional and we truly felt he was genuine and cared about us and not just about selling us a truck. First experience I have ev knowledgeable and professional and we truly felt he was genuine and cared about us and not just about selling us a truck. First experience I have ever had with a dealership that didn't pressure us into buying the truck or any of the extras they had to offer. Bob worked with us to get us into the truck we wanted and price we could afford. Everyone there was great and we will definitely share our experience with others and continue to do business with them even though they are over an hour drive from where we live. More
We felt Scott Hayward was honest and trustworthy. We will do business with him again. We didn't feel pressure. We got a great deal for our money and the transaction was completed in one afternoon. do business with him again. We didn't feel pressure. We got a great deal for our money and the transaction was completed in one afternoon. More