Irwin Toyota

I purchased a 2009 Certified Camry from Irwin this past Tuesday and it was the first time in my life I've purchased a car and felt good about it. I live 4.5 hours from the dealership and found the car on Tuesday and it was the first time in my life I've purchased a car and felt good about it. I live 4.5 hours from the dealership and found the car on Autotrader, figuring it was a long shot. Within five minutes of sending an inquiry Samantha Dougless called me and was professional, courteous and knowledgeble. After that I spoke with Crystal Stevens, who was wonderful from start to finish. Over the phone she helped us with securing the car, figuring out financing and working out a deal for our trade. When I arrived at the dealership, Crystal greeted me like an old friend. She was extremely respectful of my time and the fact that I'd traveled from out of state and had everything in order. The car was in impeccable condition, completely accurate to the listing on their website. The vehicle I was trading in had a bit more interior defects than they had realized, but they still gave us the price they quoted over the phone! I was completely blown away by this - they easly could have nickel and dimed me, but they did not. Once we settled on the deal, I worked with Dennis Marhefka in finance. Again, I was completely blown away. There was nothing shady, no hidden numbers, and he didn't pressure me into anything at all. He was honest about the warranty options and completely understanding when we had to redo some numbers. I arrived at the dealership around noon and I was gone by 2:45. I can honestly tell you that I will NEVER purchase a car anywhere other than Irwin Motors. There is a reason that their BBB rating is so high, and there are so many positive reviews. More

Bob Travers is by far the best car salesman I have ever worked with. He was courteous, considerate, and listened to what I wanted, never trying to sell me something I was not interested in. This was a de worked with. He was courteous, considerate, and listened to what I wanted, never trying to sell me something I was not interested in. This was a delicate situation as my husband has been hospitalized for the last 6 months. This meant Bob had to negotiate with me and then also with my husband. He made us both feel like we received excellent service. Bob even drove me to the hospital to get the final papers signed and the car was ours that afternoon! Nothing but great things to say about the way we were treated by Bob Travers--he solved every issue we had and we walked away with a wonderful used car at a fair price. The RAV4 we bought will be much easier for hubby to get in and out of than our Camry and I love the way it drives! Thank you so much Bob for all your help, you made it easy and pleasant to buy a car! More

The nice thing about this dealership was that I didn't have to haggle. I told them my price range and they found a VERY nice car within my price range. Carl was very friendly and professional. H didn't have to haggle. I told them my price range and they found a VERY nice car within my price range. Carl was very friendly and professional. He worked the numbers and we had a great price and a easy time getting finance. I have already recommended a friend to Irwin and told her to ask for Carl. Their was a small piece of the under carriage hanging down that I didn't notice. Carl stopped me and took it back to the service department to take care of it. That is good customer service. I will be back to purchase my next vehicle at Irwin. More

We went to Irwin Toyota for to purchase our new car because they are known for their great service and fair deals. Our salesman Bob Travers and the rest of the staff are very knowledgeable about their because they are known for their great service and fair deals. Our salesman Bob Travers and the rest of the staff are very knowledgeable about their products. They lived up to their reputation for providing great customer service and a fair deal. I will recommended my family and friends go to see Bob for their next car. Thank you from a very happy 2014 Prius owner! More

We had missed out on a used Tacoma because I was too slow We had missed out on a used Tacoma because I was too slow to make a decision. We left our sales consultant, Michelle Whitney, with our wish list for We had missed out on a used Tacoma because I was too slow to make a decision. We left our sales consultant, Michelle Whitney, with our wish list for what we were looking for and asked her to contact us when something suitable came in. Eventually the right vehicle turned up and we were able to close a deal. The entire process was direct, honest and quick. Thank you, Michelle for making this such a good experience and working to meet our requirements. More

Great job by Mr. Coffey. He was knowledgeable and courteous. He impressed me from the start as honest and humorous at the same time. He clearly cares about his customers and went out of his way to courteous. He impressed me from the start as honest and humorous at the same time. He clearly cares about his customers and went out of his way to provide us with excellent customer service. This was a great experience and I would recommend working with Mr. Coffey to all of my friends. Well Done!!! More

Today was my first experience buying a new car, and Jay made it quick and painless for me. I found the deal I was looking for, the car I wanted, and even invested in a nicer model of the Corolla I didn't c made it quick and painless for me. I found the deal I was looking for, the car I wanted, and even invested in a nicer model of the Corolla I didn't consider when I walked in. I'm very happy with my purchase and would go back to him for a new car or lease in a heartbeat. He definitely reduced the stress of what I thought would be a nerve-wracking experience; great for first-time buyers! Head over if you want a deal without the smoke and mirrors. More

I have always wanted a Toyota Rav 4 and finally got one for the price I wanted and not the price that the dealer ship wanted. I was very happy with the service people and the loan people who worked so hard for the price I wanted and not the price that the dealer ship wanted. I was very happy with the service people and the loan people who worked so hard to get me what I wanted. I really also have to thank Dennis Marhefka for all his hard work and if it was not for him I would not have the car I wanted. I would recommend this Irwin to all my friends! This is why I gave the rating that I did for the price and customer service. More

My wife and I had a fantastic experience with Howard and the rest of the staff that had helped us prepare for leasing our new vehicle. Everyone was attentive and friendly. It was worth the 3 hour drive!!! the rest of the staff that had helped us prepare for leasing our new vehicle. Everyone was attentive and friendly. It was worth the 3 hour drive!!! More

Great experience. Howard Cullen was very helpful to us with the purchase of our new Toyota Tacoma. We are very pleased with the truck and the service at this dealership. Would definitely recommend it to with the purchase of our new Toyota Tacoma. We are very pleased with the truck and the service at this dealership. Would definitely recommend it to family and friends. More