Irwin Toyota

Irwin Toyota Scion Laconia NH I've been going to the Irwin Toyota Scion dealership in Laconia for nearly 20 years now, and I have yet to be disappointed. When I went to purchase a I've been going to the Irwin Toyota Scion dealership in Laconia for nearly 20 years now, and I have yet to be disappointed. When I went to purchase a new car, I was greeted automatically by my sale consultant, Bob Travers. We found a car quite quickly, and he was very kind, personable, and accommodating. He was also very positive, which I appreciated very much. I left with a good car, at a good price, with excellent service. I would easily recommend the dealership to everyone. More

Buying our new 2014 Tundra Howard Cullen, was very professional, knowledgeable, a good listener. The outcome was getting exactly what we wanted, in a timely manner, and at a fai Howard Cullen, was very professional, knowledgeable, a good listener. The outcome was getting exactly what we wanted, in a timely manner, and at a fair price. More

Super Day with a New Venza! I had a great experience at Irwin's on Saturday, June 21. Glen Buhl has been my choice of a salesman for the last several vehicles. He is easy to wo I had a great experience at Irwin's on Saturday, June 21. Glen Buhl has been my choice of a salesman for the last several vehicles. He is easy to work with and works hard to get me the deal that I need. Everyone that I dealt with Saturday was extremely helpful. I plan to keep my business with Irwin! More

Loyal Customers We had an old car in for service, and the cost to fix it was more that what it was worth. So we talked to Gene and Bob about our options. In addition We had an old car in for service, and the cost to fix it was more that what it was worth. So we talked to Gene and Bob about our options. In addition to servicing all our cars at Irwin, we bought and leased our previous two cars there. They constructed a fantastic deal for us, with a very generous trade-in value on a car that needed a LOT of work. With impatient kids in tow, Bob, Gene, and everyone else we dealt with during the process were patient, friendly, understanding, and went out of their way to make the paperwork process as smooth and quick as possible. This is now our 3rd buy/lease from Irwin. We didn't even consider going to another dealership, and at the price we got our new car for, we won't be considering anyone else the next time around, either. More

I have nothing bad to say!!! I have nothing bad to say Jon was great to work with !!!!!! He made sure I got just the right car within my budget and that I found what I was looking I have nothing bad to say Jon was great to work with !!!!!! He made sure I got just the right car within my budget and that I found what I was looking for and thatbibwas happy and comfortable with my purchase thanks again to Jon and all the Irwin team!!!! More

Teamwork I just bought my 2nd Camry from Irwin Toyota. My sales agent, once again, was Bob Travis, and I'm writing to express what a satisfying experience it I just bought my 2nd Camry from Irwin Toyota. My sales agent, once again, was Bob Travis, and I'm writing to express what a satisfying experience it is working with Bob and the Irwin team. You hear a lot of auto dealer ads claiming no pressure, no gimmicks, no bait and switch, , but Bob is the only sales agent I've met who truly meets these standards. Most importantly, Bob does a great job of listening to his customers and understanding their situation - needs and wants - before discussing vehicles, whether to lease or buy, and structuring financing/payment options. My wife and I spent several months debating which car to trade in and which vehicle we needed. We could not agree as we had several competing issues to sort through. When we finally went in to Irwin Toyota, Bob quickly and smoothly helped us prioritize what we needed and what made sense for us, while at the same time appreciating the non-business side (emotional) of buying a brand new vehicle. Its a truly a pleasure working with Bob Travis. Similarly, the financing process at Irwin was refreshingly easy and straightforward. Again, there is no pressure. Financing options and vehicle add-ons are fully and fairly presented,. There is no hard up-sell. And most importantly, they process is quick. More

Great experience !! I would definitely shop there in the future & will highly recommend the dealership to any / all of my family & friends who might be in the market f I would definitely shop there in the future & will highly recommend the dealership to any / all of my family & friends who might be in the market for a new or used car.!!!!!!!! Go see Howard Cullen!! More

Almost perfect We bought a new 2013 Camry LE Hybrid at Irwin's Toyota and Scion last October. I found the car on the internet and they were very helpful on the phone We bought a new 2013 Camry LE Hybrid at Irwin's Toyota and Scion last October. I found the car on the internet and they were very helpful on the phone. They emailed me a guaranteed price and there was a 0% financing deal and a $1000 Toyota rebate. It was the best price that I had gotten by far. Unfortunately, I live in Connecticut and Irwin's is in New Hampshire. After reading glowing reviews of the dealership and getting as many written assurances and documents as I could get from the sales staff, I emailed them back a signed sales agreement, gave them a deposit on my credit card, and arranged to drive the almost 3 hours each way to pick up the car with my wife. It took a little longer than I expected to get all the paperwork done but they were true to their word on the deal. The only uncomfortable part was the meeting with the finance representative who pitched the Toyota extended warranty. He pushed hard and was clearly unhappy that we weren't going to buy one. It was the only less than pleasant part to that point of dealing with Irwin's. But we left with a beautiful new Camry Hybrid and a terrific price. The only other difficulty was when we got back home to register the car in CT and pay the sales tax. Some of the paperwork that Irwin's had provided us with to document the price of the car was not clear enough to the CT DMV and we had to get Irwin's back on the phone and have them fax the CT DMV additional documentation to get us registered. I was at DMV for about 3 hours because of the problem. But again, other than those 2 less than pleasant problems, which is why I deducted a point from the "Quality of Work" and another point from "Overall Experience", the dealership and almost all of the staff there were extremely helpful and we got a car we are very happy with at a great price. We highly recommend them. More

Great Experience Buying a Pre-Owned Car Bob Travers of Irwin took the time to understand our needs in choosing the right vehicle. He also negotiated a good price, expedited the paperwork o Bob Travers of Irwin took the time to understand our needs in choosing the right vehicle. He also negotiated a good price, expedited the paperwork on the day of the sale, and even sat with us in the car after the sale to explain the car's many features. We highly recommend him! More

Positive Experience with No Regrets After deciding to trade in our old Toyota Tacoma for a new one, we dealt with Geoff Cunningham at Irwin Toyota in Laconia, NH and can't say enough goo After deciding to trade in our old Toyota Tacoma for a new one, we dealt with Geoff Cunningham at Irwin Toyota in Laconia, NH and can't say enough good things about the experience. Geoff is an experienced salesman who has a low pressure approach. He treats you like a human-being and not just a number. He is extremely knowledgeable about the vehicles he sells and doesn't rush through the information. He also doesn't tell customers only what they want to hear. We did our homework before deciding to trade and found Geoff to be in our ballpark of figures. This tells us that it is not all about the money. For Geoff and the others at Irwin Toyota, it is about making sure they have customers who are happy with their experience, vehicle and service. It is a good old fashion way of doing business and one that earns them a great reputation. They know that by treating customers well, they will be back. We sure will be. We would not hesitate to recommend Irwin Toyota to anyone interested in buying or trading a vehicle. More