
Irwin Toyota
Laconia, NH
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Credit Challenged New Car Purchase Happiness is seeing a 70 year old man in a brand new car for the first time in his life!!! We came in with a low credit score fully expecting to be t Happiness is seeing a 70 year old man in a brand new car for the first time in his life!!! We came in with a low credit score fully expecting to be turned away at the door! Irwins worked hard to get us into a car... We were pleasantly surprised to be able to lease a brand new Camry! This isn't our first time dealing with Irwins and Glenn Buehl... It always a great experience from start to finish. Open lines of communication with updates along the way! No bickering or price gauging... Keep up the good work Glenn, Betty Valentine and the rest of the Irwin's team!!! More
Happy with my deal We drove our Landcruiser for 14 years (also bought at Irwin) and came in and talked to Bob Travers about various cars. After much thought, and lookin We drove our Landcruiser for 14 years (also bought at Irwin) and came in and talked to Bob Travers about various cars. After much thought, and looking over a lot of car details, prices, and different options, we decided on a Toyota Sequoia. Bob was patient-not pushy-during the whole process. This was a big purchase for us and we appreciated Bob's product knowledge and working with us to get the best possible deal. Thank you! More
Great Deal The whole process was quick and painfree ! Very happy with the whole experience and the desire of our salesman to provide us with exactly what we want The whole process was quick and painfree ! Very happy with the whole experience and the desire of our salesman to provide us with exactly what we wanted in a very timely manner. More
Test Drives Our salesman Dave was very patient with us. Most patience i've seen with any salesmen. We tested a numerous number of vehicles on one day. The next da Our salesman Dave was very patient with us. Most patience i've seen with any salesmen. We tested a numerous number of vehicles on one day. The next day we drove a few more. Dave was lining them up for us as we called them out. He never tried to talk us into something we didn't want. Great salesman. We recommend him highly. More
Excellent Our experience with buying our new truck was excellent. We would highly recommend our salesman Bob Traves to anyone buying a new Toyota. Bob was ve Our experience with buying our new truck was excellent. We would highly recommend our salesman Bob Traves to anyone buying a new Toyota. Bob was very professional, helpful and courteous. Explained in detail how to use all the features in our new truck. More
Ease of Leasing a new Toyota I have been a loyal customer of Irwin since I moved to NH in 1996. I just leased a 2014 Rav 4 and my Leasing Consultant was Bob Travers, just as my I have been a loyal customer of Irwin since I moved to NH in 1996. I just leased a 2014 Rav 4 and my Leasing Consultant was Bob Travers, just as my previous lease was handled by Bob. He is always so pleasant to deal with and does his best to accommodate your needs and wishes. In my case, Bob made the process so easy, and I trust dealing with him. I actually did not even appear at Irwin until I picked up the car! He worked hard to meet my needs of my budget and even the color of the car was a delightful surprise, now that IS TRUST! I would recommend Bob Travers and Irwin to ALL in the area! Ellie Dewey ! More
Best dealership around Honestly by far the best dealership I have ever been to. Michelle and Al went out of their way to meet all of my needs. The process was quick and easy Honestly by far the best dealership I have ever been to. Michelle and Al went out of their way to meet all of my needs. The process was quick and easy, everything was ready for me when I showed up. Overall very friendly staff. They even went out of their way to deliver my truck last minute no questions asked. Lastly I just wanted to say thank you Irwin's, because of Michelle and the other staff members I will never do business with another dealership again! More
Best Experience!I had been researching via the Internet for I had been researching via the Internet for three weeks looking for a used Toyota Avalon. that would meet my needs both personally and financially. I I had been researching via the Internet for three weeks looking for a used Toyota Avalon. that would meet my needs both personally and financially. I had many interactions with multiple dealerships with disappointing results ...that is until I found Irwin's! From my first online contact to driving away in my Avalon I was treated with respect. My initial contact was with Jeff Wildoner who responded even after hours to my initial inquiry. He answered each and every inquiry promptly and answered all of my questions. He followed up emails with phone calls. He initiated my online credit check and set up an appointment for me to come in to look at the cars I was interested in. I arrived at the dealership and was greeted by Jeff who turned me over to a Jaime Machado, a product specialist. Jamie was extremely professional, engaging and very knowledgeable about the Avalon. He was patient with my many questions, and I was amazed at the transparency of his sales approach. He was relaxed with none of the "hard sell" tactics that I had experienced with other sales people. After I made my decision Jaime introduced me to Dennis Marhefka,Financial Services Manager, who worked energetically to walk me through the financing process, educating me and encouraging me so that I could receive the options and finance rate/payment that met my needs. He made what can be a daunting experience much more manageable. This is the best consumer experience that I have ever had. If you are looking for a new or used car this is the company to go to! More
2015 FJ Cruiser- David DeGrace I had an excellent buying experience at Irwin Motors. I wanted a new FJ, because Toyota is discontinuing this model. David searched everywhere trying I had an excellent buying experience at Irwin Motors. I wanted a new FJ, because Toyota is discontinuing this model. David searched everywhere trying to find the color I requested and finally found it being shipped from Japan. He kept me updated through out the whole process, and when it finally arrived, it was everything I had requested and more! Joshua Glazier was also very helpful in the finance department, explaining all the options so I could make the best selections . Overall the most positive and exciting car buying experience ever!!! More
David DeGrace at Irwin Automotive Group We worked through USAA to identify the Prius model that we wanted, and they pointed us to the Irwin Automotive Group in Laconia, NH, as the nearest de We worked through USAA to identify the Prius model that we wanted, and they pointed us to the Irwin Automotive Group in Laconia, NH, as the nearest dealer affiliated with USAA. Their Internet specialist, Jeff Wildoner, handled our initial inquiry professionally, courteously, and expeditiously, turning us quickly over to salesman David DeGrace who took us through the rest of the process in exactly the same manner. From initial inquiry until we drove our new car off the lot, the entire process took us four (4) days, and we got exactly the car that we wanted. USAA helped to establish the vehicle's price, Irwin gave us a fair trade-in on our used car, and Toyota made the experience even more enjoyable with zero (0) per cent financing. All of the staff at Irwin who worked with us were cheerily personable and knew their respective jobs cold. Dave did the bulk of the work with us and could not have been more friendly or effective. I have already recommended Irwin to a family member and would certainly recommend them to others who were shopping for a new car. More