Irwin Toyota
Laconia, NH
Filter Reviews by Keyword
By Type
Showing 1,499 reviews
Positive experience at Irwin Toyota My experience at Irwin Toyota was very positive. My state inspection was done on time while I waited. Bob Abbott is definitely an asset to this deal My experience at Irwin Toyota was very positive. My state inspection was done on time while I waited. Bob Abbott is definitely an asset to this dealership. I bought my Highlander here new and I would recommend the dealership without question to anyone looking to buy a new Toyota. More
Truly Exceptional Service Our Toyota RAV4 was part of a recall for excessive oil consumption. It was an extensive process to repair. Parts could not be ordered until the Our Toyota RAV4 was part of a recall for excessive oil consumption. It was an extensive process to repair. Parts could not be ordered until the selected parts were taken off the vehicle. Some of the replacement parts were not immediately available. We were provided with a rental vehicle the day we brought the vehicle in. Steve Barbour was the Service Writer with whom we dealt. He was truly exceptional. He is so friendly and pleasant, efficient and knowledgeable. He kept us informed every step of the way regarding delivery of parts and time frames. When we realized the vehicle registration needed to be renewed and the vehicle needed to be inspected, he arranged that for us. We highly recommend the service at the Irwin Zone and Steve Barbour. Dave & Vicky Austin More
Outstanding Bob Travers was wonderful. My husband works in Boston so I had to handle the majority of trading in our old Toyota and purchasing a new Toyota so Mr. Bob Travers was wonderful. My husband works in Boston so I had to handle the majority of trading in our old Toyota and purchasing a new Toyota so Mr. Travers had to basically help me out with explaining everything to me and making sure that I had everything that my husband wanted in a vehicle. He was very patient and extremely easy to deal with. We made the deal and everything was completed in a couple of days to the complete satisfaction of my husband. I would definitely send all my friends to Mr. Travers to purchase a vehicle. More
Extremely comfortable and knowledgable When we were introduced to Bob Travers and told him our dilemna and budget that we had to work with, I kind of expected the same story from the many s When we were introduced to Bob Travers and told him our dilemna and budget that we had to work with, I kind of expected the same story from the many stops before leading up to our visit to Irwin in Laconia NH. When he started to tell us that the cars we were looking at were sold "as is" and fully explained how that worked I could tell we were in for a different experience. His honesty was apparent as he right away made a call to a co worker inquiring about a car that came to mind. He NAILED IT for us. The car had not been cleaned yet but he assured us we would be able to tell it was a solid car if we drove it. Again he was right! I will be telling everyone I know about Bob and be sure to suggest they see him if they are ever in need of a new vehicle. Thank You Bob! More
Awesome Experience I recently purchased a 2015 Toyota Tacoma through Bob Travers. He was extremely thorough and attended to every detail. I would highly recommend dealin I recently purchased a 2015 Toyota Tacoma through Bob Travers. He was extremely thorough and attended to every detail. I would highly recommend dealing with Bob Travers at Irwin Toyota Scion. More
Purchase Experience I had a great experience with Irwin Toyota. Bob Travers was extremely helpful as well as patient with all my questions. He continually asked me if t I had a great experience with Irwin Toyota. Bob Travers was extremely helpful as well as patient with all my questions. He continually asked me if there was anything else that he could do to make the buying experience easier. I live in Bedford NH and it was worth the distance to for such professional treatment. More
David Foster Thank u so much for all the kindness u have gave me and patients throughevery one at my dealer ship. Thank u David for everything u are the best. When Thank u so much for all the kindness u have gave me and patients throughevery one at my dealer ship. Thank u David for everything u are the best. When u gave me options u did a great job David is the best thank u so much.David u are the man of all man and u are the best More
Bob Travers I was not looking forward to the car buying experience. Bob made it a relatively painless experience. I live 2 hours away from the dealership. I ca I was not looking forward to the car buying experience. Bob made it a relatively painless experience. I live 2 hours away from the dealership. I called on a Sunday. The following Friday, Bob had arranged for a runner to bring the vehicle to my mechanic for an inspection. My mechanic, and a good friend, both loved the truck! The following Wednesday we talked price over the phone. Thursday, my 11 year old son (who found the truck on line) and I drove to Irwin to sign the papers. We drove home an hour later grinning from ear to ear! We were extremely happy with Bob's professionalism, courtesy, knowledge, friendliness, flexibility, etc. It was a great experience! I would definitely recommend Bob Travers at Irwin to a friend. He did a great job! More
low pressure, thoughtful, and knowledgeable staff I had the pleasure of dealing with both Gene and Chris over two days - they both were absolutely terrific in their patience, collaboration, and guidan I had the pleasure of dealing with both Gene and Chris over two days - they both were absolutely terrific in their patience, collaboration, and guidance. In addition, the sales managers were responsive and flexible in negotiating a price. I would highly recommend anyone interested in a Toyota to make the extra trip to Laconia; they're professionals who build a business through maintaining relationships, not by ripping people off. More
Over and above! Brought my mom up when she needed a new car. Our sales person Bob was so very helpful. He and Josh went over and above any sales person that I have ev Brought my mom up when she needed a new car. Our sales person Bob was so very helpful. He and Josh went over and above any sales person that I have ever dealt with. More