Irwin Toyota
Laconia, NH
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Professional, courteous service Gary Stohl was my service supervisor and was courteous and professional. Despite some confusion with paper work he handled it with skill and I would Gary Stohl was my service supervisor and was courteous and professional. Despite some confusion with paper work he handled it with skill and I would recommend him to anyone. More
Greatest Experience Ever Working with Geoff Cunningham was one of the best if not the best experiences I have ever had getting a new car. He worked with me to get me the best Working with Geoff Cunningham was one of the best if not the best experiences I have ever had getting a new car. He worked with me to get me the best possible deal on my new Camry SE. I was very satisfied with what they allowed me for a my old Toyota Camry. My original plan was to go to several dealer ships, but, after spending just a few moments with Geoff I decided that it just can't get any better than this and had no need to go elsewhere. This was the 4th new vehicle that I have Purchased from the Irwin Zone in past 20 years. More
Great service Jim O'Keefe was exceptional. Very friendly and helpful, as well as very quick and efficient. Waiting room is comfortable and experience overall was s Jim O'Keefe was exceptional. Very friendly and helpful, as well as very quick and efficient. Waiting room is comfortable and experience overall was satisfying and trouble free. More
Recall for passenger supplemental restraint system I did not have to wait to be assisted by a Service Advisor. My Service Advisor was very courteous and helpful and answered all my questions. My car w I did not have to wait to be assisted by a Service Advisor. My Service Advisor was very courteous and helpful and answered all my questions. My car was ready before the time Toyota told me it could take. More
Knowledge, patience and great Customer Service I walked into Irwin Automotive knowing that I wanted to purchase a RAV4 but I was unsure of which model. Craig LaChapelle was very patient while expla I walked into Irwin Automotive knowing that I wanted to purchase a RAV4 but I was unsure of which model. Craig LaChapelle was very patient while explaining what I actually needed and which were "nice to haves". I am retired and am on a budget but when all was said and done I felt like I had a great experience and a great car. Many thanks to Craig!! More
had a great time purchasing a new vehicle Howard Cullen was certainly well qualified to help me make a decision on my new purchase. He explained the different option packages and even very pol Howard Cullen was certainly well qualified to help me make a decision on my new purchase. He explained the different option packages and even very politely corrected me on my confusion on the mag wheel option. Happy to do business at Irwins. Thank you Howard. Ray LeBlanc More
Consistency wins out all the time I just acquired my third Toyota from Irwin Toyota and again, the level of professionalism and sincerity is outstanding. This is my second purchase fr I just acquired my third Toyota from Irwin Toyota and again, the level of professionalism and sincerity is outstanding. This is my second purchase from Howard Cullen and I specifically went to him for his attention to detail and thorough, honest answers he gives to all questions. Leasing is new to me and he walked us through the whole process with both the pros and cons and all without pressure to lease or buy. The post-sale service level is without equal for both my new car and my 17 year old Camry that just won't die. I always know that I will be give a fair price with all the choices available to me. That is why I will keep coming back to this place. More
Great service at Irwin Toyota Service agent was very friendly. My appointment was on time and the work was finished promptly. Use of coupon and service coverage made it a very re Service agent was very friendly. My appointment was on time and the work was finished promptly. Use of coupon and service coverage made it a very reasonable cost as well. More
Great experience at Irwin Toyota Irwin Toyota made buying a new car a smooth, professional, and exciting experience. Thanks to Howard Cullen I drove away with a great RAV4, no stress, Irwin Toyota made buying a new car a smooth, professional, and exciting experience. Thanks to Howard Cullen I drove away with a great RAV4, no stress, no regrets. More
Above and beyond Bob was excellent to work with and provided us with outstanding customer service. He went above and beyond to meet our needs and what we were looking Bob was excellent to work with and provided us with outstanding customer service. He went above and beyond to meet our needs and what we were looking for in a vehicle and never made us feel rushed in our decision. We truly appreciate his friendly demeanor and positive attitude as it makes the car buying experience much easier and less overwhelming. As a bonus, we got to work with Josh Glazier in Financing who is absolutely amazing. Over the last 15 years, our family has purchased many vehicles with him and highly recommend him to anyone we know. We will continue to do so as he strives to get you the best possible deal at the best possible rate and exceeds expectations every time. He is truly a role model in what he does which is why we keep coming back. Once you've had the best experience, why would you go anywhere else? These two are the best! More