Irwin Toyota

My Friday morning crisis. Went to my garage to start my day, turned the key in the ignition of my 2009 Camry, nothing but a buzzing. DEAD BATTERY ! Called Toyota, a guy with ju Went to my garage to start my day, turned the key in the ignition of my 2009 Camry, nothing but a buzzing. DEAD BATTERY ! Called Toyota, a guy with jumper cable was in my driveway 15 minutes later. In 20 minutes my Camry was in the Toyota shop and being ckecked out. It needed a new battery because it woudn't take a charge. They put in a new battery and had me out of there in a hurry. Thanks for all of the attention from Jim O'keefe and Nick Courchaine, they were excellent in every way. Coudn't be happier ! More

Great 10,000 mile service appointment I leased a Prius this summer and just went in for my 10,000 mile service. I am thrilled that I have free service until 25,000 miles and was happy to I leased a Prius this summer and just went in for my 10,000 mile service. I am thrilled that I have free service until 25,000 miles and was happy to get scheduled within days of my call at a time that is convenient for me. The waiting room was pleasant and the work done quickly. Nick Courchaine was personable and friendly. More

service I had a 15,000 mile service ,they showed me my filters ( mice) so that was cleaned up and replace w/tire rotation. learned what i could do to deter th I had a 15,000 mile service ,they showed me my filters ( mice) so that was cleaned up and replace w/tire rotation. learned what i could do to deter the little pests from trying to build a home in my filters.thankfull for that. i dont usaully trust dealerships too much on service but ther gaining it with the service i recieve. thats why i drive fairly new vehicles. More

Irwin Toyota & Scott Hayward , Best of all my car deals! The purchase of my new 4 Runner had to be the easiest of all the deals I have ever had in my car buying experiences ( I have purchased a lot of vehicl The purchase of my new 4 Runner had to be the easiest of all the deals I have ever had in my car buying experiences ( I have purchased a lot of vehicles) , Dennis in finance made the paper work so simple . Cannot say enough good things about my buying experience with the Irwin Team. More

Quick lane is the best Bill Salta always has the answers to my technical questions. A pleasure to do business with. Toyota quality and Bill Salta are the reason I buy my c Bill Salta always has the answers to my technical questions. A pleasure to do business with. Toyota quality and Bill Salta are the reason I buy my cars at Irwin's. More

Irwin Automotive group and Robert Travers are the best! Irwin Automotive group and Robert Travers are the nicest and easiest folks to do business with! They're dealership wasn't the closest of the Toyota d Irwin Automotive group and Robert Travers are the nicest and easiest folks to do business with! They're dealership wasn't the closest of the Toyota dealers to my house, but they sure made the two hour drive worth my while. They offered the best product at the best price and made the entire experience enjoyable. Cheers! Cliff More

Assist from Bill Salta at Quick Lane Bill Salta went out of his way to assist me when I had an issue with my tire rebate card from Bank of America. With his help I was able to get my prob Bill Salta went out of his way to assist me when I had an issue with my tire rebate card from Bank of America. With his help I was able to get my problem resolved in a quick fashion. More

Exceptional service My 2013 4 Runner was in for routine service on 1/12/16 . As always, Bill Salta was very efficient and got me in and out in a timely manner. My 2013 4 Runner was in for routine service on 1/12/16 . As always, Bill Salta was very efficient and got me in and out in a timely manner. More

A Positive Experience! Happy to report that my husband and I just had a perfectly uneventful, un-stressful buying experience at Irwin Toyota. Car buying has always been a dr Happy to report that my husband and I just had a perfectly uneventful, un-stressful buying experience at Irwin Toyota. Car buying has always been a dreaded necessity; an experience not unlike having a root canal (actually the root canal has always had more appeal). We were replacing a 2002 Corolla with a 2016. Not a big ticket item, but we received all of the attention that you’d expect to receive if you were buying a Highlander, and a great price to boot! The process began with a phone call from Kristina Cassidy who gave us the preliminary info (making a GREAT first impression) and who made our appointment with the rep of our choice. Based on customer reviews, we chose Scott Hayward whom we found to be a welcoming, extremely personable and soft-spoken individual; not one of your typical loud, hard sell car salesmen of old who were always out to sell you what was best for THEM and not for YOU! Dennis Marhefka used his 18 years of experience at Irwin to happily walk us through the optional warranty info, presenting the positive aspects of the warranty without the usual hype (and yes, we agreed it was a good choice). Jessica Rondo, their Accessory Manager, was on hand to answer our questions about optional add-ons (mud flaps, specialty mats, etc.) and was not a bit put off by our desire to check out prices before committing. Bobby F. in Parts (another delight to deal with) filled us in on snow tire availability and to my surprise, quoted a price that was below that of a direct purchase from the Goodyear guy! Again, no hard sell. The prices and the pluses of one-stop-shopping have us sold. All in all, everyone we spoke with at the dealership went out of their way to actually be HELPFUL; personally tracking down individuals for our phone calls (not a transfer to voice mail), offering directions, and generally speaking, making the whole experience quite painless. Now we hope that their Service Department can meet or beat our expectations. We’ll keep you updated! More

the word is SERVICE Just had an inspection&5000 mile service.I had stopped in for tires for our rav 4 and Bill Salta reminded me that my sticker was running out on my 201 Just had an inspection&5000 mile service.I had stopped in for tires for our rav 4 and Bill Salta reminded me that my sticker was running out on my 2015 tacoma,I had forgotten with the holidays and working extra hours(snow plowing bar hum bug). Told bill this time of year I can not promise to keep appointments He told me he would pencil me in ,Thanks to calm weather I was able to keep my appointment I try to show up 15 min early .I was out in about 45mins Quess thats why they call it QUICK LANE thanks again bill and crew . Rod More