Irwin Toyota
Laconia, NH
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Always Great service at Irwin's Toyota For automobile service I always think first "Irwin's" in Laconia. From the moment I make an appointment usually by phone where the service rep is alw For automobile service I always think first "Irwin's" in Laconia. From the moment I make an appointment usually by phone where the service rep is always accommodating to my special needs to the moment I take the serviced vehicle out of the yard, I know that I am getting the best service in town. Especially is this true when I deal with a rep such as Jim O'keefe. No matter what my problem with my car might be, Jim is always kind and courteous to answer any and all questions which I have. Being a senior citizen I always get the answers fully explained and never treated like an "idiot" for having asked the questions. Since I have a Toyota Camry 2014, there really are no major problems and yet Jim does see to it that my car stays in top running shape. He obviously must have a tip-top super relationship with the technicians behind the scene because the work is done as promised on the day and time specified. And to top it off, Jim takes the time at "bill paying time" to go over the bill, making sure that I understand exactly the work that was done and the charges for that work --- if there are any at all. In this particular case there were none since the vehicle was (is) still under warranty. Just going to Irwin's for auto repairs is a satisfying experience. Just having a rep like Jim to greet you and take you through the process is rewarding. I recommend Irwin's every time to everyone I know and I always say to ask to Jim O'Keefe. Robert Murphy A super satisfied Irwin's Customer. More
Very Pleasant and Helpful We found OUR vehicle on the first visit and were VERY pleased with the manner in which we were treated: honest recommendation and Price -- Perfect We found OUR vehicle on the first visit and were VERY pleased with the manner in which we were treated: honest recommendation and Price -- Perfect More
Easy truck buying Glenn was great to work with, he made everything so easy. Everyone at the store treated us so well. You guys really made our day, thank you. Glenn was great to work with, he made everything so easy. Everyone at the store treated us so well. You guys really made our day, thank you. Best regards, Wayne Cassavaugh More
great service the service rep corey went above and beyond to help me find the best deal and correct snow tires for the upcoming winter... good job and a big thank y the service rep corey went above and beyond to help me find the best deal and correct snow tires for the upcoming winter... good job and a big thank you... More
Great Expierence I wasn't living up here when I bought my 4Runner so my first 2 services were with the dealer I bought from in So. NH....I have now had 2 services with I wasn't living up here when I bought my 4Runner so my first 2 services were with the dealer I bought from in So. NH....I have now had 2 services with Irwin and have been completely satisfied with both. Corey and James did an awesome job. More
Twelve-month Standard Service Provided - Excellent I personally, in the experience of my two Standard Services (6-mo and 12-mo), have always been treated with respect and courtesy. The service provided I personally, in the experience of my two Standard Services (6-mo and 12-mo), have always been treated with respect and courtesy. The service provided to my vehicle has likewise been complete and thorough, initiated on time, and finished within time estimated. This Tacoma is the first Toyota I have owned, and the experience to this point has been completely satisfactory. More
Servce excellence I had scheduled service on my '09 RAV4 for first thing this morning. It hadbeen reported at the recent 65K scheduled maintenance that the brakes woul I had scheduled service on my '09 RAV4 for first thing this morning. It hadbeen reported at the recent 65K scheduled maintenance that the brakes wouls need attention "soon". Upon examination today, it was detemined tha the brakes are in perfect order, much to my relief! I have always been very pleased with the proactive approach yaken by Irwin Toyota service personnel. I highly recommend this dealer! More
New Tires We had new tires put on our Rav 4 and the service was great. Corey explained everything about the warranty and the importance of the alignment of the We had new tires put on our Rav 4 and the service was great. Corey explained everything about the warranty and the importance of the alignment of the tires. More
Corey was great I went in for new tires and an alignment and Corey kept me informed as to how much longer it would be and when it would be going in for the alignment. I went in for new tires and an alignment and Corey kept me informed as to how much longer it would be and when it would be going in for the alignment. Corey is very customer oriented and it was a pleasure dealing with him. I bought my car in 2013 from Michelle Whitney who was awesome and always says hi to me when she sees me. I'll definitely be coming back for my next car. Thanks. More
Great Service, every time, all the time My 17 year old Camry is getting a tad tired and I needed a new key set and ignition lock. Bill Salta and his crew at Irwin got the parts, gave a right My 17 year old Camry is getting a tad tired and I needed a new key set and ignition lock. Bill Salta and his crew at Irwin got the parts, gave a right-on estimate and finished in record time to allow me to leave on a long planned for trip. I have been a most satisfied customer of the entire staff in the way they provide accurate, pleasant and thorough customer service. Once you have experienced service at Irwin's, you do not need to shop around for anyone else. More