Irwin Toyota

I had a very favorable experience with Irwin on my mostly online purchase of a 2022 Tacoma.. The most significant experience was in my interaction with Zachary Land who shepherded the entire purchase and tr online purchase of a 2022 Tacoma.. The most significant experience was in my interaction with Zachary Land who shepherded the entire purchase and trade in process. We corresponded several times re: the process, trade in values, and accessories I wanted. I met with him on the day of purchase, and he way exceeded my expectations. He made it easy, simple, and stress free. There were no surprises, extra fee, or hidden charges. For a senior citizen, this was/is very important and welcome. I have never dealt with this dealership before, however, I have resided in the Lakes Region for over 20 years, and followed this dealership’s accomplishments. When I decided to trade in my 2011 Tundra, I did not know what to expect. My anxiety level was rising. Dealing with Zachary made the stress disappear. I am extremely pleased with the process and I give Zachary Land high marks for his efforts. More

We had a very good experience with all personnel. Ben Flagg in particular was the best communicator we have ever met. He called us on a regular basis keeping us posted and after the sale is still the Ben Flagg in particular was the best communicator we have ever met. He called us on a regular basis keeping us posted and after the sale is still there for us. Thank you, Ben. More

I was vacationing in New Hampshire recently and had what sounded like serious drive chain trouble. Being 300 miles from home and towing a boat made the situation a real headache. The service advisor Aaron sounded like serious drive chain trouble. Being 300 miles from home and towing a boat made the situation a real headache. The service advisor Aaron was able to get my SUV in quickly and get the problem fixed. I am impressed by this service department and the way they helped a complete stranger. Courteous, friendly, and competent. Thanks Aaron! More

Howard helped answer all my questions and coordinated adding features to my new rav. The team was nice and did not pressure you into buying all the bells and whistles. adding features to my new rav. The team was nice and did not pressure you into buying all the bells and whistles. More

The service department is always top notch! Destiny at the service desk is wonderful, and has been a pleasure to deal with, every time I’ve ever seen or talked to her. I absolutely loved how I Destiny at the service desk is wonderful, and has been a pleasure to deal with, every time I’ve ever seen or talked to her. I absolutely loved how I got text updates with videos of the services being done on my Rav. Thank you Irwin auto group for delivering the best service and customer care possible!!!! More

I recently purchased a used car from Irwin Automotive Group in Laconia , New Hampshire. I talked with Acadia Laraway about my preferences for a used car. I don't know a lot about cars and Acadia answered Group in Laconia , New Hampshire. I talked with Acadia Laraway about my preferences for a used car. I don't know a lot about cars and Acadia answered all my questions patiently and clearly. She is a pleasure to work with! More

Howard was very helpful. Bought new 4 runner that was on list to arrive to dealership . Howard keep me update. Car arrived earlier then I expected. Fast service on picking up Bought new 4 runner that was on list to arrive to dealership . Howard keep me update. Car arrived earlier then I expected. Fast service on picking up the car along with the paperwork . Great Communication. Thank you Howard for the great service. More

Excellent response on very short notice. Truly demonstrated a desire to provide the best service for their customer. Truly demonstrated a desire to provide the best service for their customer. More

Fast, clean, efficient, and reasonably priced. Friendly and polite. Fell like part of the family. Friendly and polite. Fell like part of the family. More

Mr Kelly was courteous, knowledgeable, enthusiastic and efficient. He was up-to-date and knew exactly what was needed on my visit. efficient. He was up-to-date and knew exactly what was needed on my visit. More