Irwin Mazda

Great experience on the purchase of my new car. Walked onto the lot and was greeted by Gwen. She was knowledgeable about the vehicle & the options available. No hi on the purchase of my new car. Walked onto the lot and was greeted by Gwen. She was knowledgeable about the vehicle & the options available. No high pressure sales - it was truly an enjoyable experience. Everyone I have encountered at the dealership is friendly. Had an automatic start installed a few weeks after the purchase & the staff in the service department were patient, accommodating and also a pleasure to deal with. I love my new car! I'm so happy I made the trip to Freehold! Thank you More

No More Cary Buying Anxiety I always dreaded car buying due to pushy sales people and the time involved. I made one phone call on a Saturday afternoon and spoke to Gwen Gainfort I always dreaded car buying due to pushy sales people and the time involved. I made one phone call on a Saturday afternoon and spoke to Gwen Gainfort at Irwin Mazda, later that afternoon, I drove out of their lot with my new car. Gwen was helpful, knowledgeable, and made the whole experience enjoyable. I also had the pleasure of dealing with Charlie Marquez for financing. He explained every step of the process and got me financed with a great rate in less than an hour. This truly was a perfect car buying experience! More

Great overall experience This is our second car bought at Irwin Mazda and second great experience. Jon Fields, our salesman, was very professional, friendly and laid back - no This is our second car bought at Irwin Mazda and second great experience. Jon Fields, our salesman, was very professional, friendly and laid back - no high pressure sales or games. Great guy! Purchasing the vehicle was fairly quick and more pain free than other dealers we have been to in the past. All the staff were friendly and easy to deal with. Also, they do not charge ridiculous dealer prep or document fees that we found at other dealers in the area. More

Terrific car buying experience. We were really impressed with our experience at Irwin Mazda. We have never had such an easy car-buying experience. Our salesperson, Jeff, was such a We were really impressed with our experience at Irwin Mazda. We have never had such an easy car-buying experience. Our salesperson, Jeff, was such a pleasure to work with. He was very informative but laid-back in his approach, and we never felt harassed or hounded like we have at other dealerships. When it came time to pick up the car, Charlie was a great finance person to work with. He was so prepared and organized and had everything ready for us, and we were in and out very quickly. Neither Jeff nor Charlie tried to oversell us on things we didn't want or need. Jeff even made sure he filled up the tank for us so that we were leaving with a full tank of gas! Overall, a great experience and we would absolutely recommend Irwin Mazda to family and friends. More

Customer service I was walking the lot, trying to decide on what color to get if I bought a new CX5. Gwen met me outside, and never made me felt stalked as usual car s I was walking the lot, trying to decide on what color to get if I bought a new CX5. Gwen met me outside, and never made me felt stalked as usual car sales people do. I was offered a test drive without asking. After the drive, I was introduced to the general manager ( Carlos ) He thanked me for coming in and said if I needed any additional information, he would be glad to help. I got up front pricing, with out Gwen going back and forth to get me the best "deal". I bought the vehicle the same day. I met with Charlie ( finance ) He explained every piece of paper that I was signing, and offered options for the protection of my vehicle, not jut pushing their specials. I did not purchase my vehicle from a dealer, but rather joined their family. This level of service is rare to find anymore. Want it, go visit my friends at Irwin Mazda. More

Best Customer service sales experience. Gwen was friendly and knowledgeable. She completed the entire sales process flawlessly. I will be happy to recommend Gwen to anyone. And of course Gwen was friendly and knowledgeable. She completed the entire sales process flawlessly. I will be happy to recommend Gwen to anyone. And of course Mazda Freehold is my go to auto dealer going forward. ..! More

Amazing experience Gwen was great and made leasimg a car a wonderful experience. Also we got the price we were looking for. We would definitely recommend Irwin dealersh Gwen was great and made leasimg a car a wonderful experience. Also we got the price we were looking for. We would definitely recommend Irwin dealership to our family and friends More

Great experience I just bought a certified preowned MKS from Jeff he made everything smooth and easy. He was very helpful, highly recommended! Informative and knowledg I just bought a certified preowned MKS from Jeff he made everything smooth and easy. He was very helpful, highly recommended! Informative and knowledgeable without being pushy. Thanks again More

Purchase a used car Gwen was the only salesperson that approached me when I was looking for a car. Went to other dealers and not a salesperson would help me because I was Gwen was the only salesperson that approached me when I was looking for a car. Went to other dealers and not a salesperson would help me because I was a young adult looking with my friend. She was very helpful answered all my questions and then I came back to buy the car. More

2014 Mazda 3 Everything about the process went very smoothly. Everyone I encountered was very professional and courteous, and they had all the answers I needed. Everything about the process went very smoothly. Everyone I encountered was very professional and courteous, and they had all the answers I needed. I would definitely recommend this dealership to anyone in the market for a new vehicle. More