Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Irwin Mazda
Freehold, NJ
150 Reviews
Irwin Mazda in Freehold, has been a family owned and operated business for 3 generations. Proudly serving Freehold, Toms River, Brick, Edison, Howell, Jackson, Lakewood, and East Brunswick areas for years. We take great pride in assisting our customers with their transportation needs since 1960 and we are proud to be an automotive leader in our community. Since opening our doors, Irwin Mazda has maintained a solid commitment to our customers, offering the widest selection of Mazda vehicles and ease of purchase.
We have a large selection of New and Certified Pre-owned Lincolns & Mazda's. Our inventory changes on a daily basis. Whether you live in Freehold, Morristown, Edison, Hamilton Square, East Brunswick, Brick or any other place in the Tri-State and you are in the market to purchase a new or pre-owned vehicle, we'll help you find a car, truck or SUV that works for you!
If you are in the market for a new vehicle like the Mazda3, Mazda6, Mazda CX-3, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata, or a good quality pre-owned or used vehicle... we have what you are looking for. Also, we have many financing options to meet your needs, and are willing to help you find a comprehensible car loan that works for you! Even if you have bad credit or are a first time car buyer, you can trust that Irwin Mazda will help you get into the automobile of your choice.
Irwin Mazda also offers professionally managed Auto Parts and Service Departments providing great pricing for all your auto parts and maintenance needs. Open extended hours for our customer's convenience, you can be sure to get the best auto service in a timely manner and at a great value. Please contact us at 732.462.1818 if you have any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 150 reviews
July 11, 2014
Mazda Overall great buying experience. Dealer were not pushy and worked with me to get the best deal possible. Will definitely buy more cars from them in Overall great buying experience. Dealer were not pushy and worked with me to get the best deal possible. Will definitely buy more cars from them in the future. More
by minamakar
Employees Worked With
Michael Minneci
July 05, 2014
customer service my experience at the Irwin Mazda dealership was the most pleasant, personable and relaxed of any dealership I have visited this month. The sales consu my experience at the Irwin Mazda dealership was the most pleasant, personable and relaxed of any dealership I have visited this month. The sales consultant Michael Minneci was so knowlegable, courtesy, friendly, exceptional in his field. More
by tmr0719
Employees Worked With
michael minneci
May 18, 2014
Great Dealership Great customer service. Michael and Fred made us feel very comfortable and answered all our questions about the vehicles that we were interested in. M Great customer service. Michael and Fred made us feel very comfortable and answered all our questions about the vehicles that we were interested in. My son is very happy with his new Mazda 3. It is a great looking car and it rides smooth. Michael and Fred were awesome to deal with. We are definitely going back for my wife cause she is interested in one of the SUV's. Thank You again Michael and Fred. Brandon, Lisa & Anthony Crupi More
by rangers19
Employees Worked With
Michael Minneci
May 03, 2014
Totally Painless Process I have bought new cars in the past, and one reason I keep them so long (I traded in a 19 year old Honda Civic and a 17 year Mazda Miata) is that the p I have bought new cars in the past, and one reason I keep them so long (I traded in a 19 year old Honda Civic and a 17 year Mazda Miata) is that the process of buying a new car has been so unpleasant in the past. Everyone at Irwin Mazda was very friendly and welcoming, and dealing with Wayne was a pleasure. He actually made the process fun! I will definitely recommend him and Irwin Mazda, and I will not hesitate to go back there when I decide to buy my next car. More
by blouis
Employees Worked With
April 21, 2014
Great dealership, Great staff Fantastic, friendly service by Irwin Mazda made the process of buying a car easy and painless. I am absolutely satisfied with every interaction I have Fantastic, friendly service by Irwin Mazda made the process of buying a car easy and painless. I am absolutely satisfied with every interaction I have had with this dealership. Wayne Calabretta is a very knowledgeable and helpful staff member. More
by Avanche
April 15, 2014
Not your run of the mill car dealership My wife and I were in the market for a crossover-suv, as we have a 1 year old baby boy. Being that we are both tall (Wife is 5' 9'' and I am 6' 2'') My wife and I were in the market for a crossover-suv, as we have a 1 year old baby boy. Being that we are both tall (Wife is 5' 9'' and I am 6' 2'') we were looking for a second car, and something larger than our budget Nissan Sentra SR. I called in, spoke with Wayne, and met him about an hour or so later. He listened to my situation, made some recommendations, and soon thereafter we were working out a lease with an option to purchase, on a 2014 Mazda CX-5. The process was smooth, stress free and seamless and my wife and I are extremely happy with our deal. All the employees made my wife and I feel at ease and very comfortable - there is definitely a family vibe to the dealership as you don't get the sense that you are in a fish bowl with sharks swimming all around you - add to the fact that we had our little guy running around and causing havoc, and yet no one batted an eye - in fact the entire staff was quite engaging and interacting with our son. This is in stark contrast to other dealership I have been to in the immediate area, where not only have I felt uncomfortable, but believe it or not I was actually challenged to a fight once when attempting to purchase a car (long story). In any event, if you are in the market for an affordable, quality automobile, and you want to interact with knowledgeable, friendly, and fair dealers, this is the place for you. Make sure you ask for Mr. Wayne Calabretta, although you are in good hands with any of the folks working there. Warmest regards, - JT More
by jtzor1
Employees Worked With
December 30, 2013
Vinnie was great! I had a quick, stress-free experience and am very happy with my 2013 Mazda 3. Vinnie listened to my situation and what I was looking for. Vinnie and finance came through for me. I did not and am very happy with my 2013 Mazda 3. Vinnie listened to my situation and what I was looking for. Vinnie and finance came through for me. I did not read previous ratings until now and I am so glad I didn't read the negative ratings, I may have missed out on a great deal. I would and have been recommending Irwin Mazda! More
by deedeelaine
Employees Worked With
Vinnie
October 30, 2013
This was the easiest car purchase i have ever made. John was helpful and made the experience stress free. I would definitely purchase another car from them in the future was helpful and made the experience stress free. I would definitely purchase another car from them in the future More
by deneseg
Employees Worked With
John
October 25, 2013
They are very unfriendly. the owner is a misreable old women who needs a class in customer service. They took 40 days to repair my car and then someone stole my daughters Ipod out of the car. I would neve women who needs a class in customer service. They took 40 days to repair my car and then someone stole my daughters Ipod out of the car. I would never buy anything from this crappy delaership again. More
by mlebo72
Employees Worked With
Jon
October 20, 2013
In my entire life of 65 years and in buying cars for more than 40 years I have never had an encounter with a more unscrupulous dealership. My daughter is disabled due to intracranial hypertension. She has ha than 40 years I have never had an encounter with a more unscrupulous dealership. My daughter is disabled due to intracranial hypertension. She has had multiple neurosurgical procedures for this problem and has a permanent intraventricular shunt in her brain to relieve the pressure. As a result she has memory problems, difficulty with concentration, and vision problems with reading. She informed the salesperson of this. Also as a result of these issues, she is easily intimidated. She went to Irwin of Freehold on 8/13/15 and purchased a Mazda CX5. The salesperson told her that the loan would be for 60 months at 0.0%. She and her wife signed the contract and went home with her new car. Her wife did not look at the contract since my daughter told her that it was fine. I was surprised at the interest rate because neither of them have a good credit rating, but was pleased that she was able to obtain it. When she got home she looked at the contract and saw that the interest rate was 14.3% for 72 months. She was too embarrassed to tell me or my wife about this until last week. This was a classic bait and switch that was formerly stereotypical of car dealers, which I thought never occurred anymore, but apparently is standard operating procedure at Irwin. The salesman intimidated my daughter and both the salesman and finance manager took advantage of a disabled person. Had I been aware of this I would have gone with her to the dealership and immediately returned the car, but now 2 months later that is not possible. Had I been aware of this at the time, I would have advised her not to buy the car from Irwin and would have accompanied her to another dealership to cosign her loan or buy it myself and have her make the payments to me. In my opinion this Mazda dealership should be avoided if not censured by Mazda. More
by jphlkh
Employees Worked With
Michael C., salesperson; Matthew Kuhlman, finance manager
