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Irwin Lincoln - Service Center

Freehold, NJ

4.8
59 Reviews

59 Reviews of Irwin Lincoln - Service Center

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September 03, 2019

Old fashioned service, We've been buying vehicles from Irwin Mazda for years. This family-owned dealership puts customers first -- always making sure we're well-taken care o More

by njcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Goldin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Cristosi, Don Chandler, Michelle Talavera, Michael Vaksman
Sep 06, 2019 -

Irwin Lincoln responded

We thank you for your loyalty and are happy to provide you with excellent service. Should you need anything please reach out to us at anytime. Best- Carlos Sousa, GM

August 30, 2019

Nice Job When I showed up at Irwin with a battery that had failed twice the day before, I was greeted by Michele who (with a smile) advised me my MKX would be More

by PickleBallNut1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Irwin Lincoln responded

Always happy to help and we thank you for taking a moment to leave us this review as we value your opinion. Please don't hesitate to give us a call should you need further assistance. Best- Carlos Sousa, GM

August 15, 2019

excellent service I had a flat that could not be fixed and needed a new tire ASAP as I had an engagement party for my son 100 miles away . Nick took me in and luckily More

by ed5918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick service dept
Aug 17, 2019 -

Irwin Lincoln responded

We we're glad to help and hope that you were able to make it to your son's engagement party timely. Should you need anything in the future, please don't hesitate to give us a call. Warm Regards, Carlos Sousa, GM

August 08, 2019

Service I had a bit of a safety issue with one of my tires and was not sure what to do. I called service and they fit me in that morning with no issues. My ve More

by jerzgirl52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Chandler
Aug 09, 2019 -

Irwin Lincoln responded

Thank you for leaving a 5 star review. We're glad that all of your safety concerns were addressed by our service team, and look forward to working with you again!

July 03, 2019

Service The service team was professional, took time to assist me with my need. The service advisor was very good and knowledgeable trying to assist me. More

by ZoomZoom NJ to NY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Chandler
May 13, 2019

Sales and Service I cant say enough about the Irwin Lincoln Team. They have all of my Trust and Confidence! My sales experiences have always been hassle free and no p More

by jerzgirl52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sousa
May 13, 2019 -

Irwin Lincoln responded

Many Thanks for the great review. We truly appreciate your business and are glad that you loved our services. We look forward to working with you again in the future. Best- Carlos Sousa, GM

March 06, 2019

Good experience The waiting area has been updated recently and is clean, comfortable, and inviting. The service costs are very reasonable and there are rebates as we More

by alanz763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Chandler
Apr 03, 2019 -

Irwin Lincoln responded

We appreciate the excellent rating Alanz763 and truly value your opinion. It's always gratifying to hear from our customers as we do our very best to make each experience effortless and pleasant. Best- Carlos Sousa, GM

February 12, 2019

Great Service. Very thorough - they do a great job. Don takes the time to explain things. Waiting room is very comfortable. Added bonus - they wash your car! More

by Aries 1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
September 21, 2018

poor service at the Ford dealership I purchased my car I called Irwin for problems I was having that another dealership that I had purchased my car from did/could not correct. Nick took the call listened, More

by Jeanne Pac 2018
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick took care of everything.( under bumper to bumper coverage)
Sep 21, 2018 -

Irwin Lincoln responded

Jeanne thank you so much for the positive feedback and Welcome to the Irwin Family. Customer safety is of paramount concern to us and we do our best to listen and provide the best service to each and every customer. We are glad to hear that Nick provided top notch service and we look forward to seeing you again in the future. If there is anything you need in the interim, please feel free to give us a call. Best- Carlos Sousa, General Manager

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