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Irwin Lincoln - Service Center

Freehold, NJ

4.8
59 Reviews

59 Reviews of Irwin Lincoln - Service Center

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November 01, 2019

Was greeted and handled in a professional manner. The service was a pleasant experience Specially that I was taken home when I drop the car off and picked up back to get the car when the service was fin More

by Marylin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist, Service manager, And drivers
October 30, 2019

Mazda service My experience with the service is a positive one. Don my service advisor is honest and understanding.I recommend them for all your car needs. I give t More

by jack27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service
October 11, 2019

Excellent. Very knowledgeable & attentive Don & his service tech were extremely knowledgeable and explained the service call in layman’s terms for easy understanding & decision making. I would More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don (Service Liason)
Oct 17, 2019 -

Irwin Lincoln responded

Al, thank you for taking a moment to rate your recent service experience with us. Our Service teams focuses on making each and every experience an effortless one and are always glad to help. We value your opinion and look forward to doing business with you again in the near future. Best- Carlos Sousa, GM

October 07, 2019

Excelent servicce Excelent service with loaner. They fixed all issues in a timely manner. Service, people and professionalism were beyond reproach. I would strongly r More

by HBZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2019 -

Irwin Lincoln responded

Thanks for the recommendation and for your business. It is always gratifying to hear such high praise for our team. Should you need anything in the future, please give us a call as we are always happy to help! Warm Regards- Carlos Sousa, GM

October 04, 2019

Service that keeps the car running like new. I have a 2009 Mazda 6 and always have it serviced at Irwin Mazda. After 84,000 miles the car still runs like new. Not only is it a great place to wait More

by Dukerap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Oct 17, 2019 -

Irwin Lincoln responded

Thanks for taking a moment to rate your recent service experience as we truly value your opinion. Our factory trained and certified technicians do their best to work as efficiently and as timely as possible. We thank you for your business and look forward to seeing you again soon. Best- Carlos Sousa, GM

October 02, 2019

Great service I’ve been going there for service for about 4 years and have always thought they were very professional and try to do the best they can for their cust More

by Lou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
October 01, 2019

Great and Friendly Service I have been to Irwin for service due to the three or four recalls on my Mazda 3 Hatchback. I have received perfect service and ALL of the staff has b More

by jrosario316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Cristosi and Michelle Talavera, (Alice Sousa and Selwyn Benjamin, Jr. at the front desk)
September 27, 2019

2 hour $80 oil change With an appointment, it still took 2 hours to do an oil change on my 2017 MKX, which cost $80. I think I will stick to Valvoline and other local Oil More

by RowanNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Goldin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Irwin Lincoln responded

We appreciate you taking the time to leave us a review and thank you for your business. Our factory trained and certified technicians perform quality work backed by warranty and do their absolute best to get each customer in and out timely. Best- Carlos Sousa, GM

September 20, 2019

Not flexible on price. I havePurchased Service personnel not too friendly. Especially the service manager. Service was over priced. I’m have purchased 4’cars from your dealership and co More

by Onexbroker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Irwin Lincoln responded

Mr. Reinitz, thank you for taking a moment to leave us this review. We value your opinion and appreciate your business. Our itemized and discounted quote for both the parts and labor was our absolute best pricing that we could do for the amount of labor and time needed to complete all repairs. Our pricing structures are in line with the industry standard, all work is performed by our factory trained/certified technicians and is backed by warranty. Best- Carlos Sousa, GM

September 11, 2019

Superb! Everyone in this dealership is a consummate professional. This review is for service on my car. The experience starts with the person who answers your More

by Dr. Fernández
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Irwin Lincoln responded

Thanks for the positive feedback Dr. Fernandez. We appreciate your business and are always glad to help in anyway we can. Warm Regards- Carlos Sousa, GM

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