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Irwin Lincoln - Service Center

Freehold, NJ

4.7
57 Reviews

57 Reviews of Irwin Lincoln - Service Center

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February 03, 2020

Professional Brought my Mazda CX5 for a 15K service. Was attended to as soon as I arrived at the dealership. Service was excellent and not a long wait time. More

by ruggett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry I do not know the employee's names
Feb 04, 2020 -

Irwin Lincoln responded

Thank you for the excellent rating Rugget. We truly value your opinion and look forward to the opportunity to service your vehicle in the near future.

January 29, 2020

Saturday service w/out appointment Service went well. Vehicle was washed. Took a while to get all of the services completed and the wash to be completed. No problems with amenities or s More

by rpeworks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Feb 04, 2020 -

Irwin Lincoln responded

We truly value your opinion and are always looking for ways to improve our service where possible. Although each appointment time varies based on the required services; our Service Team works diligently to get everyone in and out in a timely fashion and to the best of their ability. We look forward to the opportunity to service your vehicle again soon.

January 27, 2020

Service Excellent service, Don always explains service required and what will be needed in the near future, Vehicle is always cleaned and ready to drive away More

by edcurven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Chandler
Feb 04, 2020 -

Irwin Lincoln responded

We're thrilled to hear that Don consistently provides you with informative and great customer service. We truly value your business and look forward to servicing your vehicle again soon.

January 25, 2020

Wasted Scheduled Appointment I had a scheduled appointment on 1/6/2020 for an oil change and a new front tire. When I got to the dealership, they informed me that they didn't ha More

by jcjandk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jan 27, 2020 -

Irwin Lincoln responded

We sincerely apologize for the inconvenience of you having to make a second appointment to have your tire replaced and hope to be of service again in the near future.

January 22, 2020

EXCELLEN SERVICE Excellent service & they resolved all my concerns. I was able to communicate via text with service which makes it very easy with my busy work life. I More

by mdykeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Irwin
Feb 04, 2020 -

Irwin Lincoln responded

We are always happy to hear when our customers are enjoying our texting service which helps communicate specifics related to their service appointments. We thank your for your continued business and look forward to handling any of your future service needs.

January 22, 2020

Always pleasant and curtious staff,and good service.very hospitable atmosphere comfortable and clean,serviced my car and returned it clean and with a safety check for future reference. Thanks More

by mfrassetti
Recommend Dealer
Yes
Employees Worked With
Don Chandler
Feb 04, 2020 -

Irwin Lincoln responded

Thanks for the continued trust and business Mfrassetti. We greatly appreciate your high praise and look forward to handling any of your future service and sales needs.

January 12, 2020

Easy to work with Been dealing with this dealership for over 20 years, made a mistake and left for 2 years and had to come back. They are still the best place to buy a More

by KGPhoebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Bamond
Jan 14, 2020 -

Irwin Lincoln responded

Welcome back! We appreciate your business and value your opinion. We are so thrilled to hear that we are you preferred Lincoln dealer and are always glad to help.

January 07, 2020

The personnel were friendly.and helpful . Service was quick! It was an easy experience. I was in and out quickly in the service department. I use Irwin all the time. Highly suggest this dealership. More

by vcutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Goldin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Irwin Lincoln responded

We are glad that you enjoyed your recent service experience with us and look forward to doing business again with you again in the near future.

December 26, 2019

Service was prompt and thorough. The staff was friendly and helpful. This was my first service appointment on my vehicle and I was very pleased. More

by mflemer
Recommend Dealer
Yes
Employees Worked With
Don
Feb 10, 2020 -

Irwin Lincoln responded

It's always a pleasure to receive such positive feedback about our Service Team. Thank you for your business and if there is anything else we can assist you with, please don't hesitate to give us a call. Best- Carlos Sousa, GM.

December 13, 2019

Good Experience With Servicing My Mazda CX-5 Have had a Mazda CX-5 for close to 3 years now. It is a fine crossover SUV. Generally have it serviced at Irwin Lincoln and this was the case with t More

by edgreninger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Chandler
Dec 16, 2019 -

Irwin Lincoln responded

We appreciate your feedback and look forward to our continued commitment to providing you with an outstanding and effortless service experience. Thank you for your business!

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