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Irwin Lincoln - Service Center

Freehold, NJ

4.7
57 Reviews

57 Reviews of Irwin Lincoln - Service Center

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December 16, 2022

Irwin service is always top notch, no problems there. Comfortable waiting room, loaner car if you need it, friendly staff. Highly recommend. More

by mikesranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

From the day I looked at the vehicle, including “making the deal” and every time I have called or gone to the dealership, we have always had top notch service. The workers there are beyond helpful and pro More

by Sandy1019
Recommend Dealer
Yes
Employees Worked With
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2020

Service performed as promised. Was given a convenient appointment and greeted upon arrival. Service completed during the time promised and the car was washed before returning it to More

by Thewiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea.
March 23, 2020

Great experience Don was absolutely, the most efficient an helpful person. Alex, in the garage work area equally as kind, Their patience with any questions I had, was More

by Blueshadow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in service area, Alex in garage area, Apparently some the wonderful sales people I did business with relocated., Michael Vaksman
March 18, 2020

Excellent service The service here is wonderful and Don is great. Every time I need to bring the car in the service is great, the people are friendly and the work is a More

by jl85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don in the service department.
Mar 19, 2020 -

Irwin Lincoln responded

Thanks for taking a moment to leave us feedback on your recent service visit. Our team looks forward to handling your future service concerns with a smile. Safe Travels - Carlos Sousa, GM

March 06, 2020

The 5 star rating goes to the service department. It’s a pleasure to have Don as my service provider. His politeness and honesty makes me come back for my Mazda service. Hope this rubs off in the sal More

by jack27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Mar 19, 2020 -

Irwin Lincoln responded

Your opinion matters to us and has been heard Jack. Our team continuously trains and works very hard to provide the ultimate/ effortless customer experience. It is valuable feedback like yours that helps us address areas where we may be lacking. We welcome the opportunity to do business with you again soon. Best- Carlos Sousa, GM

February 25, 2020

Excellent Service Again great service. Michele is a good service rep and always greets me with a smile. My vehicle is always ready when she says it will be and never di More

by PickleBallNut1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Goldin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vaksman
Feb 26, 2020 -

Irwin Lincoln responded

It's been an absolute pleasure handling your service needs. We appreciate your feedback and welcome the opportunity to do business with you again soon. Best- Carlos Sousa, GM

February 20, 2020

Excellent customer service. Friendly and courteous staff. Don was absolutely great kept me appraised of everything going on with my car . Car delivered as promised. More

by Dee
Recommend Dealer
Yes
Employees Worked With
Don in Service
Feb 26, 2020 -

Irwin Lincoln responded

Dee we truly appreciate your business and look forward to seeing you again soon. Should you need anything in the interim, please give us a call, we're always available to help.

February 14, 2020

beans Service is always done as quickly as possible. Don Chandler is always pleasant and helpful. Service is always done right the first time. Always nhappy More

by jbarbone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Chandler
Feb 26, 2020 -

Irwin Lincoln responded

It's always a pleasure to hear of the outstanding service our team members like Don consistently provide and we look forward to handling your future service needs as always- with a smile. Warm Regards- Carlos Sousa, GM

February 12, 2020

2019 Miata From my initial phone call with Kat - very professional, pleasant and efficiently scheduled my service, to being checked in by Michael - taken care of More

by 2019 Miata MX-5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kat, Michael and Alex in the Service Department
Feb 26, 2020 -

Irwin Lincoln responded

Thank you for being such a loyal customer we greatly appreciate your business and value your opinion. We hope to see you again soon. Best- Carlos Sousa, GM

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