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Irwin Lincoln

Freehold, NJ

4.7
194 Reviews
Irwin Lincoln Irwin Lincoln in Freehold, has been a family owned and operated business for 3 generations. Proudly serving Freehold, Toms River, Brick, Edison, Howell, Jackson, Lakewood, and East Brunswick areas for years. We take pride in everything we do, from sales to service and financing. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Irwin Lincoln a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new Lincoln MKZ, Lincoln MKC, Lincoln MKX, Lincoln MKT, Lincoln Continental, Lincoln Navigator or Certified Pre-Owned Lincoln, you've come to the right place. Use the website new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage Pre-Owned vehicle. Plus, you can check out the current online specials and promotions that change all the time! If visiting Irwin Lincoln in person doesn't fit your busy schedule, then complete our contact us form and a Lincoln specialist will be in touch. Irwin Lincoln is an excellent online source for a New Black Label Lincoln, New Lincoln or Certified Pre-Owned Lincoln vehicle, genuine Lincoln Parts, Service, and Accessories.
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4000 U.S. 9 South

Freehold, NJ

07728

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Showing 194 reviews

January 29, 2020

Saturday service w/out appointment Service went well. Vehicle was washed. Took a while to get all of the services completed and the wash to be completed. No problems with amenities or s More

by rpeworks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
Feb 04, 2020 -

Irwin Lincoln responded

We truly value your opinion and are always looking for ways to improve our service where possible. Although each appointment time varies based on the required services; our Service Team works diligently to get everyone in and out in a timely fashion and to the best of their ability. We look forward to the opportunity to service your vehicle again soon.

January 27, 2020

Service Excellent service, Don always explains service required and what will be needed in the near future, Vehicle is always cleaned and ready to drive away More

by edcurven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Chandler
Feb 04, 2020 -

Irwin Lincoln responded

We're thrilled to hear that Don consistently provides you with informative and great customer service. We truly value your business and look forward to servicing your vehicle again soon.

January 26, 2020

My salesman Wayne was great! I love my car.He oriented My salesman Wayne was great! I love my car. He oriented me to my nautilus initially and on a return visit to get my registration. More

by jwyolo
Recommend Dealer
Yes
Employees Worked With
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Irwin Lincoln responded

We are so thrilled to hear of your recent experience with our dealership. Our staff does its best to exceed customer expectations by going above and beyond to make every sales and service experience effortless. We look forward to doing business with you again soon but in the interim, should you need anything further please don't hesitate to call us. Best Carlos Sousa- GM

January 25, 2020

Wasted Scheduled Appointment I had a scheduled appointment on 1/6/2020 for an oil change and a new front tire. When I got to the dealership, they informed me that they didn't ha More

by jcjandk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jan 27, 2020 -

Irwin Lincoln responded

We sincerely apologize for the inconvenience of you having to make a second appointment to have your tire replaced and hope to be of service again in the near future.

January 22, 2020

EXCELLEN SERVICE Excellent service & they resolved all my concerns. I was able to communicate via text with service which makes it very easy with my busy work life. I More

by mdykeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Irwin
Feb 04, 2020 -

Irwin Lincoln responded

We are always happy to hear when our customers are enjoying our texting service which helps communicate specifics related to their service appointments. We thank your for your continued business and look forward to handling any of your future service needs.

January 22, 2020

Always pleasant and curtious staff,and good service.very hospitable atmosphere comfortable and clean,serviced my car and returned it clean and with a safety check for future reference. Thanks More

by mfrassetti
Recommend Dealer
Yes
Employees Worked With
Don Chandler
Feb 04, 2020 -

Irwin Lincoln responded

Thanks for the continued trust and business Mfrassetti. We greatly appreciate your high praise and look forward to handling any of your future service and sales needs.

January 12, 2020

Easy to work with Been dealing with this dealership for over 20 years, made a mistake and left for 2 years and had to come back. They are still the best place to buy a More

by KGPhoebe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Bamond
Jan 14, 2020 -

Irwin Lincoln responded

Welcome back! We appreciate your business and value your opinion. We are so thrilled to hear that we are you preferred Lincoln dealer and are always glad to help.

January 07, 2020

Was looking to lease a new car and visited Irwin Lincoln. The people I worked with were very professional and extremely helpful. I would and will recommend Irwin Lincoln. More

by peteonredoak
Recommend Dealer
Yes
Employees Worked With
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Bamond
Jan 14, 2020 -

Irwin Lincoln responded

Thank you for taking a moment to leave us this review. Customer opinions are so important to us, as the Irwin team strives to make each and every experience effortless. Welcome to the Irwin Family and Congratulations on your new vehicle.

January 07, 2020

The personnel were friendly.and helpful . Service was quick! It was an easy experience. I was in and out quickly in the service department. I use Irwin all the time. Highly suggest this dealership. More

by vcutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Goldin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Irwin Lincoln responded

We are glad that you enjoyed your recent service experience with us and look forward to doing business again with you again in the near future.

January 07, 2020

No hassle pleasure to work with, great feature picking car up for service and loaner. I would reccomend the dealership to friends. Love the MKC More

by Infant59
Recommend Dealer
Yes
Employees Worked With
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa , Jeffrey Bamond
Jan 14, 2020 -

Irwin Lincoln responded

We're elated to hear that you are enjoying your Lincoln MKC and our pick-up and delivery service. We look forward to servicing your vehicle in the near future.

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