Back

Irwin Lincoln

Freehold, NJ

4.7
200 Reviews
Irwin Lincoln Irwin Lincoln in Freehold, has been a family owned and operated business for 3 generations. Proudly serving Freehold, Toms River, Brick, Edison, Howell, Jackson, Lakewood, and East Brunswick areas for years. We take pride in everything we do, from sales to service and financing. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Irwin Lincoln a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new Lincoln MKZ, Lincoln MKC, Lincoln MKX, Lincoln MKT, Lincoln Continental, Lincoln Navigator or Certified Pre-Owned Lincoln, you've come to the right place. Use the website new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage Pre-Owned vehicle. Plus, you can check out the current online specials and promotions that change all the time! If visiting Irwin Lincoln in person doesn't fit your busy schedule, then complete our contact us form and a Lincoln specialist will be in touch. Irwin Lincoln is an excellent online source for a New Black Label Lincoln, New Lincoln or Certified Pre-Owned Lincoln vehicle, genuine Lincoln Parts, Service, and Accessories.
Contact Dealership

4000 U.S. 9 South

Freehold, NJ

07728

Directions

By Type

Showing 200 reviews

September 12, 2016

Excellent product, excellent salesperson Although the car, MKC, is excellent what took the sales over the top was the salesperson Steve Spertos. Very knowledgeable about the product. Took hi More

by William C. Wilks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Steve Spertos
Sep 13, 2016 -

Irwin Lincoln responded

Hi William C. Wilks, thank you for your comment on your experience at our dealership! I am thrilled to hear that Steve made you feel comfortable leasing your new MKC. It is a beautiful car with great features. If you have any further questions or concerns please let us know. We hope to see you again soon. Thank you for coming in! Best, Carlos Sousa, GM.

September 09, 2016

Feeling ripped off. Car was represented to have a clean Carfax and accident free, when the paint started peeling off the front bumper I took it to the body shop only to More

by Scott2285
Customer Service
Recommend Dealer
No
Employees Worked With
Wayne Calabretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Irwin Lincoln responded

Hello Scott2285, I am sorry that you were disappointed with your experience with us and I assure you that we always portray our cars to the best of our knowledge and according to CarFax reports. I apologize that you have had trouble reaching us. I would be happy to assist you in any way that I can, but I am unable to locate your name in our system. Please contact me at your earliest convenience at 732-462-1818. I look forward to speaking with you. Best, Travis LoCascio Sales Manager

August 30, 2016

chuck was a great person to deal with. they were there for me every step of the buying process. they went though all of the cars features with me. they made me feel special. More

by wendy123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janno Kadakas
Sep 01, 2016 -

Irwin Lincoln responded

We appreciate your business wendy123! Thanks for taking the time to leave your feedback. I'm pleased to know you had a great experience with us. Enjoy your new car! All my best, Carlos Sousa, GM

August 29, 2016

Irwin Great salesman, Wayne Calabretta. We love our new Lincoln MKZ. We will definitely be coming back for another car when this lease is up in 2018 More

by Dkinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

Irwin Lincoln responded

We appreciate your feedback, Dkinn. Congratulations on your new MKZ! I'm glad Wayne was able to make your experience here at Irwin Lincoln a pleasant one. Looking forward to seeing you in 2018. Thanks again, Carlos Sousa, GM

August 29, 2016

Great experience Excellent experience, have leased many cars at Irwin and never had a problem. Steve in service has always given me excellent service. Travis and Jay h More

by Happy Lincoln Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Irwin
Sep 08, 2016 -

Irwin Lincoln responded

Hello, Thank you for taking the time to leave us a review and congratulations on your new car purchase! I am so pleased to hear that you continue to have enjoyable car buying and service experiences with us. I appreciate your loyalty to the Irwin brand and I am happy that you have been satisfied with Travis, Jay, and Steve's service over the years. We want our customers to look forward to visiting us and we aim to make every experience at Irwin an outstanding one. Thank you again for continuing to trust us with all of your automotive needs. Enjoy your new Lincoln! Best, Carlos Sousa, GM

June 19, 2016

Quick easy transaction. Very good experience. No long paperwork. Great experience. Found me the car we wanted. The post sale was great. Plates were delivered and installed. w More

by lincoln guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Irwin
Jul 20, 2016 -

Irwin Lincoln responded

Hello lincoln guy, Thank you for taking the time to leave us a review. Congratulations on your new car purchase! I'm so pleased to hear that you had a great car buying experience with Jay and Chuck. They are important members of the Irwin team and they really work hard to ensure that their customers always leave 100% satisfied. Chuck and Jay will be so happy to read your review. Thank you for choosing Irwin Lincoln. Enjoy your new car! Best, Carlos Sousa, GM

March 29, 2016

Irwin Lincoln Dealership / Steve Spertos Irwin Lincoln and Steve Spertos our sales rep were simply outstanding. They simplified the leasing process and without any hidden cost. Steve was very More

by Ernie Forcella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Spertos
Apr 07, 2016 -

Irwin Lincoln responded

Hello Ernie, Thank you for taking the time to leave us a review. Congratulations on your new MKX! I know that you will enjoy driving your new car, as the MKX provides a smooth ride and has so many luxurious features. I'm pleased to hear that you had a wonderful car leasing experience with Steve. Steve understands the importance of treating customers with the respect that they deserve, and he is an incredibly knowledgeable, honest salesman. He works hard to find his customers the perfect vehicles to match their needs, and he will be so thrilled when he reads your review. Thank you again for choosing Irwin. Have a blast in your new MKX! Warm Regards, Carlos Sousa, GM

March 17, 2016

Excellent car-buying experience I just recently purchased my second vehicle from Irwin Lincoln, and I cannot emphasize enough what a pleasant, stress-free experience it is to do busi More

by jvota1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
Apr 07, 2016 -

Irwin Lincoln responded

Hello jvota1, Thank you for your outstanding review! I am so thrilled to hear that you had another exceptional car shopping experience with Jay. Congratulations on your new car purchase! I appreciate that you continue to chose Irwin; your loyalty means a lot to us. We really strive to set ourselves apart from other dealerships and instead of being pushy, our first and most important concern is helping customers, while providing a friendly, warm atmosphere. Jay is a wonderful salesman who is honest, knowledgeable, and loves assisting his customers in finding the perfect vehicles to match their needs. Jay is a vital member of the Irwin team and he will be so happy to read your review. Thanks again for choosing Irwin, and we look forward to seeing you again in the future. I hope you have a blast in your new car! Best, Carlos Sousa, GM

March 14, 2016

We were not treated honestly Nothing clearly stated, we didn't see our XPLAN utilized, and the car we got is not up to our standards and never explained to us features we lost More

by Tom72859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Apr 13, 2016 -

Irwin Lincoln responded

Hello Tom72859, We're sorry to hear that you were disappointed with your experience with us. Please contact us at (732) 462-1818 to further discuss your concerns. We are happy to help in any way that we can. Best, The Irwin Lincoln Team

February 01, 2016

Supercalifragilisticexpialidocious! AAA+++ to Eileen Conlon and the entire staff at Irwin Lincoln Mercury. This was the best car purchase experience that I ever had. They go above and be More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janno Kadakas, Eileen Conlon
Apr 07, 2016 -

Irwin Lincoln responded

Hello Chip, Thank you for your outstanding review! I love your enthusiasm! Congratulations on your new car purchase! I am so thrilled to hear that you had such a wonderful car buying experience with Eileen, Janno, and Chuck. To say that this was your best car purchasing experience means a lot to us. Our team works so hard to ensure that customers get the best service possible. They are vital to Irwin's success, and I am lucky to have such a great team. Thank you so much for choosing Irwin and for your kind words. Have a blast in your new car! Best, Carlos Sousa, GM