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Irwin Lincoln

Freehold, NJ

4.6
193 Reviews
Irwin Lincoln Irwin Lincoln in Freehold, has been a family owned and operated business for 3 generations. Proudly serving Freehold, Toms River, Brick, Edison, Howell, Jackson, Lakewood, and East Brunswick areas for years. We take pride in everything we do, from sales to service and financing. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Irwin Lincoln a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new Lincoln MKZ, Lincoln MKC, Lincoln MKX, Lincoln MKT, Lincoln Continental, Lincoln Navigator or Certified Pre-Owned Lincoln, you've come to the right place. Use the website new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage Pre-Owned vehicle. Plus, you can check out the current online specials and promotions that change all the time! If visiting Irwin Lincoln in person doesn't fit your busy schedule, then complete our contact us form and a Lincoln specialist will be in touch. Irwin Lincoln is an excellent online source for a New Black Label Lincoln, New Lincoln or Certified Pre-Owned Lincoln vehicle, genuine Lincoln Parts, Service, and Accessories.
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4000 U.S. 9 South

Freehold, NJ

07728

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Showing 193 reviews

March 17, 2016

Excellent car-buying experience I just recently purchased my second vehicle from Irwin Lincoln, and I cannot emphasize enough what a pleasant, stress-free experience it is to do busi More

by jvota1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
Apr 07, 2016 -

Irwin Lincoln responded

Hello jvota1, Thank you for your outstanding review! I am so thrilled to hear that you had another exceptional car shopping experience with Jay. Congratulations on your new car purchase! I appreciate that you continue to chose Irwin; your loyalty means a lot to us. We really strive to set ourselves apart from other dealerships and instead of being pushy, our first and most important concern is helping customers, while providing a friendly, warm atmosphere. Jay is a wonderful salesman who is honest, knowledgeable, and loves assisting his customers in finding the perfect vehicles to match their needs. Jay is a vital member of the Irwin team and he will be so happy to read your review. Thanks again for choosing Irwin, and we look forward to seeing you again in the future. I hope you have a blast in your new car! Best, Carlos Sousa, GM

March 14, 2016

We were not treated honestly Nothing clearly stated, we didn't see our XPLAN utilized, and the car we got is not up to our standards and never explained to us features we lost More

by Tom72859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Apr 13, 2016 -

Irwin Lincoln responded

Hello Tom72859, We're sorry to hear that you were disappointed with your experience with us. Please contact us at (732) 462-1818 to further discuss your concerns. We are happy to help in any way that we can. Best, The Irwin Lincoln Team

February 01, 2016

Supercalifragilisticexpialidocious! AAA+++ to Eileen Conlon and the entire staff at Irwin Lincoln Mercury. This was the best car purchase experience that I ever had. They go above and be More

by Chip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janno Kadakas, Eileen Conlon
Apr 07, 2016 -

Irwin Lincoln responded

Hello Chip, Thank you for your outstanding review! I love your enthusiasm! Congratulations on your new car purchase! I am so thrilled to hear that you had such a wonderful car buying experience with Eileen, Janno, and Chuck. To say that this was your best car purchasing experience means a lot to us. Our team works so hard to ensure that customers get the best service possible. They are vital to Irwin's success, and I am lucky to have such a great team. Thank you so much for choosing Irwin and for your kind words. Have a blast in your new car! Best, Carlos Sousa, GM

February 01, 2016

Quick and comprehensive This is our second MKZ-HYB that we acquired. We traded a 2014 version for the current 2016 version. While the changes are evolutionary The new one has More

by 346graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2016 -

Irwin Lincoln responded

Hello 346graham, Thank you for taking the time to leave us a review. Congratulations on your new MKZ Hybrid. You made such a great choice, and I am confident that you will love driving your new car for years to come. Lincoln does an excellent job of listening to their customers' feedback and they continue to make improvements on their vehicles every year. I'm glad that you recognized the new improvements. I am so happy to hear that you had another great car buying experience with Wayne. Wayne is a very knowledgeable, genuine and hardworking salesman. He is an important part of our team and an outstanding representative for our brand. Thank you for being such a loyal Irwin customer. We look forward to seeing you again in the future. Enjoy your new MKZ! Best, Carlos Sousa, GM

January 06, 2016

my lease experience this is our third car from Irwin Lincoln. each time was a pleasure. we are extremely pleased with the way Jay answered all of our questions, and, help More

by joemir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : jay Irwin
January 06, 2016

Treated like a person We Live in Staten Island and we used to buy our suvs from that other Lincoln dealer from here. We went to Irwin Lincoln and jay took great care of me More

by Joy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Irwin
January 02, 2016

efficient friendly organized customer satisfaction I am on my fourth lease from Irwin I have looked elsewhere but always go back to Irwin they are honest, friendly customer oriented and always availab More

by djr1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 30, 2015

Pleasureable and excellent! Excellent, pleasant, easy. Wayne was pleasant and knew everything we needed. He also delivered as promised. Previous purchase from another nightmar More

by blacky1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2015

Great Dealership Belated review, I traded in a 2007 Mazda CX-9 for a 2015 Lincoln MKC a year ago. Was extremely pleased with my entire experience. I recommend this d More

by todd92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Vaksman
Aug 12, 2015 -

Irwin Lincoln responded

Hello Todd92, Thank you for the review! Congratulations on your MKC, I know that you will love it. I really enjoy hearing when customers are happy with their experiences at Irwin Lincoln, and it's never too late to write a review! Thank you again, and enjoy your beautiful new car! Best, Carlos Sousa, GM

June 12, 2015

Like Family 15 years ago we visited Irwin Lincoln in need of a new car. Although I had just come from work and probably looked homeless, we were treated like roy More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Minneci, Matthew Kuhlmann, Janno Kadakas
Jun 15, 2015 -

Irwin Lincoln responded

Hello Russ, Thank you so much for returning to Irwin Lincoln for your next purchase. I am glad your Continental treated you well for 15 years and am happy we were able to assist you with your new MKS this time around! Michael and Wayne sure are a valuable part of our team here and do their best to provide ultimate customer service. Matthew, Chuck and Janno all try to make your financing transaction a smooth one. We are always here to help, so if you have any further questions or need anything else, please give any member of our team a call. We look forward to doing business with you again and again! Congratulations on your new MKS, you are going to really enjoy it! Best, Carlos Sousa, GM