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Irwin Lincoln

Freehold, NJ

4.6
193 Reviews
Irwin Lincoln Irwin Lincoln in Freehold, has been a family owned and operated business for 3 generations. Proudly serving Freehold, Toms River, Brick, Edison, Howell, Jackson, Lakewood, and East Brunswick areas for years. We take pride in everything we do, from sales to service and financing. From the moment you walk into our showroom, you'll know our commitment to customer service is second to none. We strive to make your experience with Irwin Lincoln a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new Lincoln MKZ, Lincoln MKC, Lincoln MKX, Lincoln MKT, Lincoln Continental, Lincoln Navigator or Certified Pre-Owned Lincoln, you've come to the right place. Use the website new car shopping tools to assist you in finding the perfect new vehicle, or search our inventory to find a great deal on a low-mileage Pre-Owned vehicle. Plus, you can check out the current online specials and promotions that change all the time! If visiting Irwin Lincoln in person doesn't fit your busy schedule, then complete our contact us form and a Lincoln specialist will be in touch. Irwin Lincoln is an excellent online source for a New Black Label Lincoln, New Lincoln or Certified Pre-Owned Lincoln vehicle, genuine Lincoln Parts, Service, and Accessories.
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4000 U.S. 9 South

Freehold, NJ

07728

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Showing 193 reviews

January 03, 2019

Happy Transaction Travis, and his team, gave me excellent service and made the transaction trouble free. I have always received excellent service at Irwin Lincoln, and More

by John373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2019 -

Irwin Lincoln responded

John 373, your review means so much to us. We truly value your business and thank you for being such a loyal Irwin Lincoln Customer! Come back and see us anytime. Best- Carlos Sousa, GM

December 04, 2018

Worst experience ever ! Will sell you a defective car that should have never made it to sales lot without even blinking an eye ! And when you come to approach the person abou More

by Plaksa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Sarkady
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Calabretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Irwin Lincoln responded

We want to sincerely apologize for your negative experience in our dealership as this is not a common occurrence at Irwin Lincoln. Unfortunately we have no record of you visiting or purchasing a vehicle from us under the above name. We'd like to learn more about your situation and what exactly happened because WE WANT TO MAKE THINGS RIGHT! Please give us a call: Carlos Sousa, General Manager or Travis LoCascio, General Sales Manager at 732-462-1818. We look forward to hearing from you as we value your business. Yours sincerely- Irwin Management.

September 21, 2018

poor service at the Ford dealership I purchased my car I called Irwin for problems I was having that another dealership that I had purchased my car from did/could not correct. Nick took the call listened, More

by Jeanne Pac 2018
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick took care of everything.( under bumper to bumper coverage)
Sep 21, 2018 -

Irwin Lincoln responded

Jeanne thank you so much for the positive feedback and Welcome to the Irwin Family. Customer safety is of paramount concern to us and we do our best to listen and provide the best service to each and every customer. We are glad to hear that Nick provided top notch service and we look forward to seeing you again in the future. If there is anything you need in the interim, please feel free to give us a call. Best- Carlos Sousa, General Manager

September 07, 2018

Lincoln 2018 Expectations [It's great] I called a few days ago to inquire whether there were any vehicles that met my expectations now that the existing lease for a '16 MKZ is close to comp More

by Graham346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Irwin Lincoln responded

Thank you for your 5 star review and for being such a loyal customer. We'll always go above and beyond to ensure that you leave our dealership completely satisified. Please let us know if you need anything else! Enjoy Your New Lincoln- Carlos Sousa, General Manager

September 04, 2018

Exceptional I had a very unique circumstance and Wayne went above and beyond to put me in my brand new MKC Travis Locascio and Chuck Sakady also did a great job More

by jman4289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Calabretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Irwin Lincoln responded

Thank you for your 5 Star Rating. It is always gratifying to hear that we were able to provide excellent service even when presented with obstacles whether large and small. We truly appreciate your business and wish you well with your new vehicle. Happy Driving- Carlos Sousa, General Manager

August 09, 2018

Great. So far everything was fine from the salesperson(Adam) the sales manager to the financial manager. I arrived told Adam what I was looking for he check More

by Joeboy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Goldin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if there names. Sales manager. Financial
Aug 10, 2018 -

Irwin Lincoln responded

Thank you for your five-star review on your experience and our staff. We greatly appreciate your feedback! On behalf of our entire dealership, thank you for coming in and for choosing Irwin Lincoln. Please let us know if you have any further questions or concerns. We are always happy to help. Best, Carlos Sousa-General Manager

August 08, 2018

Productive Search Our car search and purchase was made easy at Irwin. Our salesman, Steve, quickly honed in on what we were looking for in a car and price. The transa More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Spertos
Aug 09, 2018 -

Irwin Lincoln responded

Thanks so much for the five stars, Sue! We appreciate you taking the time to tell us about your experience. Thank you for choosing Irwin Lincoln & we hope to see you back in here again soon! Sincerely, Carlos Sousa, General Manager

October 23, 2017

Exceptional customer service! Having Steve Price as my sales representative was an absolute delight. He worked very hard to get me what I wanted and made the whole car leasing exp More

by MKC gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Price
October 23, 2017

Great car buying experience This is my second purchase of a new car from Irwin due mainly to Charlie Marquez. Charlie treats you with respect and works with you to get the car More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2017

Great people all around. We Steve was so patient he took his time explaining every detail of the car to me. He wanted to be sure I was comfortable with my first Lincoln. I would More

by Dancer123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis LoCascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Sarkady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Spertos
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